BGFun Posted March 5, 2016 Report Share Posted March 5, 2016 .I am running Win 8.1 Pro with the latest Version of Maxthon Cloud Browser. I am a computer repair tech and know when something is software or hardware related. The following, I believe to be a Maxthon issue. 1) I am having a lot of issues with Facebook videos. The videos will sometimes play completely through, or they will play then stop or they will only display the loading symbol. If I reboot Maxthon the videos will play for a short time then start acting up again. Opening IE Explorer to Facebook and there is no issue. 2) Scrolling is also sporadic using the up and down arrows on the left side will sometimes act normally and other times I have to use the scroll bar and sometimes nothing works until I reboot Maxthon. Is anyone else experiencing these issues? I have used Maxthon for many years and even suggest that my customers install Maxthon. Something has happened with the software and I hope it can be addressed before I just go back to IE. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 6, 2016 Report Share Posted March 6, 2016 3 hours ago, BGFun said: .I am running Win 8.1 Pro with the latest Version of Maxthon Cloud Browser. I am a computer repair tech and know when something is software or hardware related. The following, I believe to be a Maxthon issue. 1) I am having a lot of issues with Facebook videos. The videos will sometimes play completely through, or they will play then stop or they will only display the loading symbol. If I reboot Maxthon the videos will play for a short time then start acting up again. Opening IE Explorer to Facebook and there is no issue. 2) Scrolling is also sporadic using the up and down arrows on the left side will sometimes act normally and other times I have to use the scroll bar and sometimes nothing works until I reboot Maxthon. Is anyone else experiencing these issues? I have used Maxthon for many years and even suggest that my customers install Maxthon. Something has happened with the software and I hope it can be addressed before I just go back to IE. Yes, I have had the same problems with the 4.9.x.x. branch which is why I don't use Maxthon anymore. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
BGFun Posted March 6, 2016 Author Report Share Posted March 6, 2016 It is good to know other people are having the same issues. I hope someone from Maxthon will address this complaint. I have tried many option in Maxthon setting but nothing works. Changing smooth scroll, retro, ultra, gpu enabled combinations of all or none of these, nothing works. I don't know if this a flash problem or a buffering issue and I really have no idea about the scrolling issue. I do know these two problems are very irritating. Link to comment Share on other sites More sharing options...
hmmmnoidea Posted March 8, 2016 Report Share Posted March 8, 2016 yes having the same problems... on other sites java wont load or get the error you are using a outdated version of chrome Link to comment Share on other sites More sharing options...
BugSir007 Posted March 8, 2016 Report Share Posted March 8, 2016 Hi guys, Really sorry for the inconvenience. Would you please tell us the version of Maxthon you are using? 1.Any link to the specific video you encountered the problem on? 2.For the scroll issue, On which page did you find scroll sporadic ? Please give us specific details. It will help us to easily identify the issue and proceed with finding an adequate solution. Thanks for your support! Link to comment Share on other sites More sharing options...
BGFun Posted March 9, 2016 Author Report Share Posted March 9, 2016 Videos on Facebook https://www.facebook.com/jonathan.chengeeban/videos/102751918394/ this is a video that stated and stopped. I have version 4.4.8.2000. This happens on random videos. This one stopped and I was able to restart it. Other videos stop and will not play unless I restart Maxthon. Link to comment Share on other sites More sharing options...
PHYR Posted March 9, 2016 Report Share Posted March 9, 2016 3 hours ago, BGFun said: Videos on Facebook https://www.facebook.com/jonathan.chengeeban/videos/102751918394/ this is a video that stated and stopped. I have version 4.4.8.2000. This happens on random videos. This one stopped and I was able to restart it. Other videos stop and will not play unless I restart Maxthon. Facebook videos stop when they are no longer in center of screen, try scrolling the page up or down slightly. I believe this is a facebook design....same is true of GIFs. Link to comment Share on other sites More sharing options...
BGFun Posted March 9, 2016 Author Report Share Posted March 9, 2016 I have tried that too. It is sporadic and once a video does not load, no other video load. I have to restart Maxthon to get videos to play again. Link to comment Share on other sites More sharing options...
BGFun Posted March 10, 2016 Author Report Share Posted March 10, 2016 Here is another video that stopped mid stream. Have to reboot to get videos to play again. https://www.facebook.com/groopspeak/videos/837233829737701/ Link to comment Share on other sites More sharing options...
ddoe Posted March 11, 2016 Report Share Posted March 11, 2016 I have same problem with scroll issue e.g. https://www.stream.cz/mistri-volantu/10009406-finta-spechajicimu-ridici-nevysla-skoncil-v-semaforu (show all comments in all thread) (Maxthon 4.9.2.300, Win 10) Link to comment Share on other sites More sharing options...
BGFun Posted March 13, 2016 Author Report Share Posted March 13, 2016 I am considering using IE until Maxthon updates with a new version that does not have the video and scroll issues. Link to comment Share on other sites More sharing options...
PHYR Posted March 13, 2016 Report Share Posted March 13, 2016 On 3/11/2016, 4:55:44, ddoe said: I have same problem with scroll issue e.g. https://www.stream.cz/mistri-volantu/10009406-finta-spechajicimu-ridici-nevysla-skoncil-v-semaforu (show all comments in all thread) (Maxthon 4.9.2.300, Win 10) I have no problem on that page, vid played through, all comments opened and I was able to scroll smoothly using 4.9.2.300, win 10 Link to comment Share on other sites More sharing options...
PHYR Posted March 13, 2016 Report Share Posted March 13, 2016 1 hour ago, BGFun said: I am considering using IE until Maxthon updates with a new version that does not have the video and scroll issues. They have and you aren't.... Link to comment Share on other sites More sharing options...
Magdalene Posted March 13, 2016 Report Share Posted March 13, 2016 Both videos https://www.facebook.com/groopspeak/videos/837233829737701/ and https://www.stream.cz/mistri-volantu/10009406-finta-spechajicimu-ridici-nevysla-skoncil-v-semaforu work fine here on 4.9.2.300 and Win 10, using Unicode (UTF-8), Flash Block extension and this UA Mozilla/5.0 (compatible; Windows NT 10.0; WOW64; IA64; en) AppleWebKit/599.0+ Chrome/49.2623.0.87 Maxthon/4.9.2 QupZilla/1.8.9. No scrolling problems at all. Link to comment Share on other sites More sharing options...
PHYR Posted March 14, 2016 Report Share Posted March 14, 2016 You may want to check your FB video options https://www.facebook.com/help/633446180035470 Link to comment Share on other sites More sharing options...
BGFun Posted March 19, 2016 Author Report Share Posted March 19, 2016 This is not the issue. FB Videos play in other browsers with no problem. It is a Maxthon issue. Kind of a moot point as I updated to 4.9 and trying it to see if I have the same problem. Link to comment Share on other sites More sharing options...
BGFun Posted March 20, 2016 Author Report Share Posted March 20, 2016 same problem with Maxthon 4.9 I haven't had the scrolling issue yet but same problem with videos on Facebook. All videos play fine in other browsers. Link to comment Share on other sites More sharing options...
THRASHER69 Posted March 20, 2016 Report Share Posted March 20, 2016 I went back to version 4.4.8.1000 and Its much better,that new 4.9.1 is a BETA version,the 4.4.8.2000 aint much better,Im sticking with the older one until they get this stuff figured out,I know when Maxthons browser aint working right and those last 2 are junk Link to comment Share on other sites More sharing options...
Magdalene Posted March 20, 2016 Report Share Posted March 20, 2016 4.9.1. is 2 versions out of date. Install the latest 4.9.2.400. Link to comment Share on other sites More sharing options...
THRASHER69 Posted March 20, 2016 Report Share Posted March 20, 2016 hey Magdalene is 4.9.2.400 a BETA version ? where did you find that download at ? all I see is 4.9.1.1000 still on their main page Link to comment Share on other sites More sharing options...
PHYR Posted March 20, 2016 Report Share Posted March 20, 2016 30 minutes ago, THRASHER69 said: hey Magdalene is 4.9.2.400 a BETA version ? where did you find that download at ? all I see is 4.9.1.1000 still on their main page It's here in the forum. None of your posts suggest you did a clean install of 4.9. If you haven't, don't even bother with it because installing over 4.4 does not give good results. Clean install requires that you delete personal folder when uninstalling 4.4. 4.9 still has some bugs but also addresses many 4.4 has because of it's core renderer. Link to comment Share on other sites More sharing options...
Magdalene Posted March 20, 2016 Report Share Posted March 20, 2016 Quote hey Magdalene is 4.9.2.400 a BETA version ? where did you find that download at ? all I see is 4.9.1.1000 still on their main page It's here http://forum.maxthon.com/index.php?/forum/57-maxthon-official-releases-and-betas/ Run it as a portable and copy all your favorites over as a html file. If you use Grease Monkey save your scripts as a Zip file and import them. Copy and paste this file into a folder called MxPrint in Modules MxPrint.dll Link to comment Share on other sites More sharing options...
BGFun Posted March 21, 2016 Author Report Share Posted March 21, 2016 I am in the process of trying out Opera, so far it seems pretty stable. Link to comment Share on other sites More sharing options...
munkitkat Posted March 23, 2016 Report Share Posted March 23, 2016 I also have the same problems... on other sites java wont load or get the error you are using a outdated version of chrome Link to comment Share on other sites More sharing options...
THRASHER69 Posted March 25, 2016 Report Share Posted March 25, 2016 I uninstall Maxthon completely first before I download the latest version,the only time I didnt was when I was using version 4.4.8.1000 and a update pop-up came up for 4.4.8.2000,I'll look for it in the forums and give it another try Link to comment Share on other sites More sharing options...
THRASHER69 Posted March 25, 2016 Report Share Posted March 25, 2016 I still cant find the download link in the forums for Beta 4.9.2.400,all I see outside of the forums is from 3rd party sites for the download Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 25, 2016 Report Share Posted March 25, 2016 1 minute ago, THRASHER69 said: I still cant find the download link in the forums for Beta 4.9.2.400,all I see outside of the forums is from 3rd party sites for the download It's here: http://forum.maxthon.com/index.php?/topic/19292-maxthon-browser-for-windows-v492400-beta-released/ Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
THRASHER69 Posted March 25, 2016 Report Share Posted March 25, 2016 thanks Link to comment Share on other sites More sharing options...
munkitkat Posted March 25, 2016 Report Share Posted March 25, 2016 It is good to know other people are having the same issues. I hope someone from Maxthon will address this complaint. I have tried many option in Maxthon setting but nothing works. Changing smooth scroll, retro, ultra, gpu enabled combinations of all or none of these, nothing works. I don't know if this a flash problem or a buffering issue and I really have no idea about the scrolling issue. I do know these two problems are very irritating. Link to comment Share on other sites More sharing options...
BGFun Posted March 25, 2016 Author Report Share Posted March 25, 2016 I am running Dell Inspiron 15, 4 GB memory and 750, GB HD with Intel Core i3, Win 8.1 Pro. and Maxthon 4.9.1.1. When I check "About" Maxthon tells me I am up to date. The video issues and scrolling issues only occur in Maxthon. No problems using other browsers like IE, Google Chrome, Firefox, Opera. I am using Opera for Facebook and keeping Maxthon for my Favorites where links and passwords are stored on my homepage. Maxthon needs to resolve the video issue and resolve the issue of losing links and passwords upon updates. Keeping links and passwords on the homepage used to happen when updating in the early 3.XXX versions, but started losing them in later 3.xxx versions and all 4.xxx versions.I have never uninstalled Maxthon. I have only done updates as suggested by Maxthon when needed. I have tried creating a Passport account to restore my favorites,but keep getting an error message about not finding data. One time it found stored "Favorites" but these were only web pages I saved, not my homepage favorites with links and passwords. The next time I logged in, there were no links and still got the data error message, so I gave up. There should not be this many issues with a browser. I like Maxthon for the Homepage Layout and Homepage Links, the ability to monitor my CPU usage, download speeds and memory usage however the video issues, the update issues and the scrolling issues are reason enough that I am now using Opera as my main browser until Maxthon can resolve these other issues. If Maxthon will correct these problems, I will come back to using Maxthon full time. I will keep checking this thread for updates on resolving these problems. Link to comment Share on other sites More sharing options...
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