pc issue Continually getting Login dialogue box when I click on my Favorites menu button

[jseeley]

With MX5 5.1.4.300, every time I click on the Star button to show my Favorites menu, immediately I get a login dialogue box asking for a username and password for certain favorites which are located in the top level of the favorites menu. The favories are for network devices like router, etc which require login info to access the page. Why are these dialogue boxes even popping-up if I do not directly click on the specific favorite.  Thanks so much.

 

 

[BugSir006]

Hello jseeley~

Here are some steps to solve this issue, please try to operation as following steps and check whether the problem solved:

1. Open menu(alt+f)-Maxnote

2. tap: Ctrl+Shift+Alt+P

There will appear a interface

Choose Application(sidebar choose storage-mx//note)

3.Delete CACHED_LINK_PID (FYA:If you also have CACHED_LINK_ID, please also delete it)

4.Click the  "x" icon

5.Restart the browser

Thanks!

[PHYR]

The reason he got this error was that he tried using his guest account info with his actual account. The problem is that his personal account is encrypted and simply replacing his personal account folder with that of his guest account won't work.

[jseeley]

Thanks so much for the replies:

I did as BugSir006 illustrated, however there is no  CACHED_LINK_PID or  CACHED_LINK_ID.  I see CACHED_MAIN_PID and CACHED_MAIN_ID.  See attached screenshot; notice the 3 errors on the bottom.

This was occuring on a brand new portable install of MX5  5.1.4.300 and at that time, I never used my Passport account. This was strictly Guest. But since seeing this error, I tried the Passport account and reverted back to Guest.

 

[Ldfa]

I have the same problem.
To reproduce it, add this URL to the Favorites: http://phpmyadmin.free.fr/
When you click on the Favorites that contain this URL, a login/password is requested.

[jseeley]

Seems that if favories menu contains any website that requires login information (in a login popup dialoge box before you can view thew website) has this issue.

[-ody-]

same here with cakebox

1 hour ago, Ldfa said:

I have the same problem.
To reproduce it, add this URL to the Favorites: http://phpmyadmin.free.fr/
When you click on the Favorites that contain this URL, a login/password is requested.

 

[Ldfa]

5 hours ago, jseeley said:

Seems that if favories menu contains any website that requires login information (in a login popup dialoge box before you can view thew website) has this issue.

Exactly.

[7twenty]

couldn't confirm on a test portable version. Only the actual login link would show the login prompt, other links would open as normal?

[Ldfa]

@7twenty Indeed, I can't reproduce the problem by adding a new link containing a login/password of the htaccess type.

The problem is encountered only with htaccess links already present in Favorites. By editing the link in question, the problem seems to be fixed.

[jseeley]

2 hours ago, Ldfa said:

@7twenty Indeed, I can't reproduce the problem by adding a new link containing a login/password of the htaccess type.

The problem is encountered only with htaccess links already present in Favorites. By editing the link in question, the problem seems to be fixed.

I cannot edit the URL/link in the favorite; otherwise it won't work. Even if you change the location of these favorites to a lower level in the Favorites, as soon as you mouseover the folder where they are located, the login dialogue boxes popup. In my case, these are favorites of LAN devices which I don't need access frequently, so burrying them deep in my favorites menu tree is the best workaround I can figure at the moment.

Also, speaking of the Favorites menu, are we ever going to see the addition of Separators to visually divide favorite items? When importing my favorites from Firefox to MX5, sadly, all of the Separators are dropped.

[-ody-]

here issue with cakebox when it was in "favorite bar", I solved the issue by moving it to another location 

[BugSir006]

On 2017/12/23 at 11:59 PM, jseeley said:

I cannot edit the URL/link in the favorite; otherwise it won't work. Even if you change the location of these favorites to a lower level in the Favorites, as soon as you mouseover the folder where they are located, the login dialogue boxes popup. In my case, these are favorites of LAN devices which I don't need access frequently, so burrying them deep in my favorites menu tree is the best workaround I can figure at the moment.

Also, speaking of the Favorites menu, are we ever going to see the addition of Separators to visually divide favorite items? When importing my favorites from Firefox to MX5, sadly, all of the Separators are dropped.

After looking at your detailed description, I confirmed that this issue related with user data. But what makes me confused is why there no files I mentioned Hmmm..Please wait, this issue has submit to QA&Develop team, I will follow this issue and give you feedback if there's new progress

[BugSir006]

@jseeley Could you please provide us the complete URL of that router website?

[jseeley]

Thanks so much, Bugsir006:

This is a merely a favorite of my LAN Router:  http://192.168.0.1/start.htm

[7twenty]

can confirm this after doing an import of data with a link that shows a login prompt.

at first i thought it was some pre-caching of the items in the menu, but i couldn't find anything to confirm that. Also couldn't see anything in the console log to indicate that it was being loaded or why.

Definitely something for the devs to look into.

 

[S1v]

As i understand, it is happens, then browser tries to update/load site's with autorisation icon on fav folder open, and there is no saved password for it.

[BugSir006]

Hello @jseeley

Our test team can't re-produce this issue, maybe you can give a try on rename folder, here are the steps:

1. Win+R-%appdata%

2. Find a folder name”Maxthon5”

3. Re-name that folder and restart the browser(e.g change to “1”）

Please don’t delete that folder

4. Then there will create a new “Maxthon5” folder, please delete that new creation MX5 folder

5. Change the previous folder’s name back to “Maxthon5” (e.g  from “1” to “Maxthon5”)

Thanks for your cooperation, we re looking forward your reply about whether this issue solved or not