Secret-HQ Posted March 27, 2017 Report Share Posted March 27, 2017 Hi, all — I've just noticed Maxthon 5.0.3.900 crashes on CarGurus.com. Interestingly, the crash happens while entering the URL, before hitting the ENTER key — so perhaps there's some kind of pre-loading error? Tested on different PCs (where .900 fails consistently) and on Android (where the site loads fine). EDIT: Here's a video demonstrating the bug and its likely cause. I've also updated the title. See post #7 for more details. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 27, 2017 Report Share Posted March 27, 2017 51 minutes ago, Secret-HQ said: Hi, all — I've just noticed Maxthon 5.0.3.900 crashes on CarGurus.com. Interestingly, the crash happens while entering the URL, before hitting the ENTER key — so perhaps there's some kind of pre-loading error? Tested on different PCs (where .900 fails consistently) and on Android (where the site loads fine). HMM using an internal test version and the site works just fine. Maybe wait until this test version is released to the public. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
PHYR Posted March 27, 2017 Report Share Posted March 27, 2017 Just installed .3.900 to give it a try, no crash. I tried with capitalized C and G too, no crash. Even if left untouched for minutes, no crash. Refocusing the address bar and tapping enter, no crash, just goes to site. Edit: Frankly that's just odd! And your wife is with you on that new car thing??? Second pc, surface pro, no issues Link to comment Share on other sites More sharing options...
-ody- Posted March 28, 2017 Report Share Posted March 28, 2017 11 hours ago, PHYR said: Just installed .3.900 to give it a try, no crash. I tried with capitalized C and G too, no crash. Even if left untouched for minutes, no crash. Refocusing the address bar and tapping enter, no crash, just goes to site. Edit: Frankly that's just odd! And your wife is with you on that new car thing??? Second pc, surface pro, no issues works fine here too Link to comment Share on other sites More sharing options...
Secret-HQ Posted April 2, 2017 Author Report Share Posted April 2, 2017 How bizarre! It's been consistent for me across two machines on .900 and .1400. ----------------------------------------------------------------------------- EDIT: And on 5.0.3.2000. Link to comment Share on other sites More sharing options...
7twenty Posted April 2, 2017 Report Share Posted April 2, 2017 7 hours ago, Secret-HQ said: How bizarre! Not really. Something on your system/install it doesn't like. Go through that and see what happens. Link to comment Share on other sites More sharing options...
Secret-HQ Posted April 16, 2017 Author Report Share Posted April 16, 2017 I had tested it on different PCs and got the same result, then I tried testing it under different accounts, so I was pretty sure it was a either a Maxthon issue or a config issue. Looks like this is the culprit: When it's checked, trying to visit any URL saved in Maxnote/Favorites results in a crash. When it's unchecked, there's no problem. The issue continues in 5.0.3.3000 (for me, at least). I'd appreciate it if you guys could confirm or deny in your PC installs — although you may want to try it in the guest account, since I lost my QuickAccess settings on one attempt. (That could be a coincidence, but be careful.) I've edited the original post to include a video demo of the bug in action. Link to comment Share on other sites More sharing options...
PHYR Posted April 16, 2017 Report Share Posted April 16, 2017 Can't confirm, with regular account, either fav or maxnote. Link to comment Share on other sites More sharing options...
PHYR Posted April 16, 2017 Report Share Posted April 16, 2017 nor guest account Link to comment Share on other sites More sharing options...
Secret-HQ Posted April 16, 2017 Author Report Share Posted April 16, 2017 Thanks, @PHYR. That's interesting. I'll try an out-of-the-box install on a PC that's never had Maxthon on it tomorrow and see if I can replicate the issue there without logging into my existing Maxthon accounts (in case there's some setting conflict I'm dragging forward from install to install via my profile). Link to comment Share on other sites More sharing options...
PHYR Posted May 6, 2017 Report Share Posted May 6, 2017 On 4/16/2017 at 3:56 PM, Secret-HQ said: Thanks, @PHYR. That's interesting. I'll try an out-of-the-box install on a PC that's never had Maxthon on it tomorrow and see if I can replicate the issue there without logging into my existing Maxthon accounts (in case there's some setting conflict I'm dragging forward from install to install via my profile). On 4/16/2017 at 9:49 PM, Secret-HQ said: I had tested it on different PCs and got the same result, then I tried testing it under different accounts, so I was pretty sure it was a either a Maxthon issue or a config issue. Looks like this is the culprit: When it's checked, trying to visit any URL saved in Maxnote/Favorites results in a crash. When it's unchecked, there's no problem. The issue continues in 5.0.3.3000 (for me, at least). I'd appreciate it if you guys could confirm or deny in your PC installs — although you may want to try it in the guest account, since I lost my QuickAccess settings on one attempt. (That could be a coincidence, but be careful.) I've edited the original post to include a video demo of the bug in action. I get a crash when searching in address bar with 2 instances running if "Show favorite items in suggestions" is selected or if a residue process from an M5 crash is running when opening a new window. Crashes every time but not if Favorites item is not selected. Edit; Sure enough, I get a crash with cargurus.com if it is saved as a favorite even with only one window open. Link to comment Share on other sites More sharing options...
PHYR Posted May 9, 2017 Report Share Posted May 9, 2017 Appears fixed with v5.0.4.800 Link to comment Share on other sites More sharing options...
Secret-HQ Posted May 10, 2017 Author Report Share Posted May 10, 2017 16 hours ago, PHYR said: Appears fixed with v5.0.4.800 It appears to be! I've tried on the same PCs I had trouble with before after in-place upgrades on two of the three, and both work like a charm under multiple accounts. (I'll confirm the third tomorrow, most likely.) I've been busy and skipped over 5.0.4.500, but according to the release notes, it looks like Team Maxthon may have fixed it there. Thanks for the help and feel free to mark this thread [RESOLVED]. Link to comment Share on other sites More sharing options...
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