kojak Posted October 13, 2015 Report Share Posted October 13, 2015 Before I replaced my hard drive in my Win 7 desktop, I set up Maxthon Passport. However, now that the desktop is working, I downloaded and opened Maxthon. But all my bookmarks have vanished.I prefer the bookmarks in Maxthon rather than the bookmarks in Maxthon Passport (In my opinion. I find the Passport version somewhat less organized. I guess I miss the folder structure).I have tried to import from Maxthon local account, but that only provided the few bookmarks on the bar. When I click on the favorites star it says 20151013 Guest. How do I get it to be ME?Your help is appreciated. Link to comment Share on other sites More sharing options...
BugSir007 Posted October 13, 2015 Report Share Posted October 13, 2015 Hi Kojak,Thanks for reaching out.To me it sounds like your favorites were saved under guest account before you replaced your hard disc, right?If you replaced your hard disc before importing favorites to your maxthon account, I'm afraid that they may have been lost.However clicking on favorites start and find another username sounds strange. Are you sure you are logged into your maxthon account?Which favorites star are clicking on? Link to comment Share on other sites More sharing options...
slank Posted October 13, 2015 Report Share Posted October 13, 2015 However clicking on favorites start and find another username sounds strange. Are you sure you are logged into your maxthon account?Which favorites star are clicking on?I've seen this happen, my account name was replaced by a 6 or 7 digit number but all my settings and favorites were correct. If memory serves me right the number was between the account and the main menu, dipicted by the red box in the image.. Link to comment Share on other sites More sharing options...
BugSir007 Posted October 15, 2015 Report Share Posted October 15, 2015 I've seen this happen, my account name was replaced by a 6 or 7 digit number but all my settings and favorites were correct. If memory serves me right the number was between the account and the main menu, dipicted by the red box in the image..Did you come across the same problem again so far? Link to comment Share on other sites More sharing options...
slank Posted October 15, 2015 Report Share Posted October 15, 2015 Did you come across the same problem again so far?No I have not, if I do, I'll definately take a snap. Link to comment Share on other sites More sharing options...
engineer Posted October 15, 2015 Report Share Posted October 15, 2015 For Android too there is a same issue when all Favourites in Maxthon for Android be synced then uninstall Maxthon then installing new release after uninstalling Maxthon after logging in to Maxthon Passport and starting to synchronization, all Favourites, and passwords seems removed! Link to comment Share on other sites More sharing options...
kojak Posted October 17, 2015 Author Report Share Posted October 17, 2015 Hi Kojak,Thanks for reaching out.To me it sounds like your favorites were saved under guest account before you replaced your hard disc, right?If you replaced your hard disc before importing favorites to your maxthon account, I'm afraid that they may have been lost.However clicking on favorites start and find another username sounds strange. Are you sure you are logged into your maxthon account?Which favorites star are clicking on?I cannot actually answer your questions because I did not note if it was a guest account. I thought I had created an account then got the Passport to keep the bookmarks. Then I replaced the hard disk. I'm including images of the "Stars", the Passport and the sign in. Sorry I am not more adept with computer and Maxthon. Link to comment Share on other sites More sharing options...
Brian Posted October 17, 2015 Report Share Posted October 17, 2015 I went through the same problem of losing my favorites when I synced my account. When I started from scratch, I guess I failed to see an option to "Recover" favorites. I clicked on that link, and it turns out that you have the option resurrect favorites that were used under the guest account. Link to comment Share on other sites More sharing options...
slank Posted October 17, 2015 Report Share Posted October 17, 2015 I clicked on that link, and it turns out that you have the option resurrect favorites that were used under the guest account. Maxthon has no means of accessing your guest account. The content of your guest account is there because you imported it into your regular account at some point. Link to comment Share on other sites More sharing options...
7twenty Posted October 17, 2015 Report Share Posted October 17, 2015 As slank said, a guest account isn't connected to passport in any way. The only way your guest data can be there is if you added it to your passport at some stage.@kojak what's in the 20151013 From Guest folder? Link to comment Share on other sites More sharing options...
kojak Posted October 18, 2015 Author Report Share Posted October 18, 2015 As slank said, a guest account isn't connected to passport in any way. The only way your guest data can be there is if you added it to your passport at some stage.@kojak what's in the 20151013 From Guest folder?Not much of anything. If I open a Chrome browser and browse to Maxthon Passport, I can find ALL my old bookmarks. I can even recover all the bookmarks. But if I open Maxthon, I cannot find the back up file I recovered while in Chrome.Is there someway to download the recovered file to the desktop and then invoke it within Maxthon? Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted October 18, 2015 Report Share Posted October 18, 2015 Not much of anything. If I open a Chrome browser and browse to Maxthon Passport, I can find ALL my old bookmarks. I can even recover all the bookmarks. But if I open Maxthon, I cannot find the back up file I recovered while in Chrome.Is there someway to download the recovered file to the desktop and then invoke it within Maxthon?Export it to an HTML file in Chrome and then Import it into Maxthon. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
7twenty Posted October 18, 2015 Report Share Posted October 18, 2015 But if I open Maxthon, I cannot find the back up file I recovered while in Chrome.Is there someway to download the recovered file to the desktop and then invoke it within Maxthon?You have different names/UIDs on the two images shown - 40031910 on the 1st one, and 30186272 on the 2nd. So you're signing in to two different accounts. One has the stuff you want the other doesn't. In Maxthon it may be auto signing into a passport account that doesn't have your data, while in Chrome you're using a login that you did save all your favs to.Check you're signing in to the same account in both browsers. Click the top left sign in button {person image) and make sure you're logged in to the account you're using in Chrome. If not, change it and see what happens.Otherwise, what No1Maxthon fan said will work. You just need to make sure you're using the right account otherwise you may end up with duplicates and who knows what else. Link to comment Share on other sites More sharing options...
Kawamura Reo Posted October 19, 2015 Report Share Posted October 19, 2015 Hi all! Same issue here, I made a clean install of MX 4.4.7.3000 Maxthon syncs all the others services as extensions, magic fill, etc. But no favorites. All i see is the synchronizing message taking load forever without success. When i go to MX password I can see all my bookmarks there. There's a way to download my bookmarks from MX Passport Online favorites? Please help! Link to comment Share on other sites More sharing options...
-ody- Posted October 19, 2015 Report Share Posted October 19, 2015 go to http://fav.maxthon.com/api/fav/managerselect wich version you want to recover and click "recover now" Link to comment Share on other sites More sharing options...
Kawamura Reo Posted October 19, 2015 Report Share Posted October 19, 2015 go to http://fav.maxthon.com/api/fav/managerselect wich version you want to recover and click "recover now" Why this happened? I lost almost 40% or my bookmarks (entries) because of this issue :'( Think is time to move forward and start looking for another browser Thanks! Link to comment Share on other sites More sharing options...
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