BugMiss006

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Everything posted by BugMiss006

  1. Hi, Thanks for your response. May I have the name and screenshot of the application? So that our engineer would help you to test.
  2. Hi, Thanks for your response. Source sniffer can not be applied in Retro mode currently. Sorry to tell you that. Have a nice day!
  3. Hi, Sorry for your inconvience. What is the version of your browser?
  4. Hi, Thanks for your response. Would you please provide us a crush report? We will look into it.
  5. Hi, Thanks for your response. Are you in Retro mode or Ultra mode when it happens? May I have your link please? Does the same thing happen in other browser?
  6. Hi, Thanks for your response. You can make sure your user agent set to ie11. For time zone issue, we will change it back as soon as possible. Have a nice day!
  7. Hi,Have your problems been solved? Maybe you can try to keep adding new tabs to see that happens. Here I have more than 40 tabs and they are all restored,can be found in about:last Type"about:last" in address bar it will give you last sessions. Hope this could help you. Contact me if you are still in need of help.
  8. Hi, Have your problems been solved? Maybe you can upgrade to Maxthon 4.4.5.600 to see if it works. If it still does not work,please send us your crush report. So, our engineer will help you. Please let us know the result.
  9. Hi, Have your problems been solved? Maybe you can upgrade to Maxthon 4.4.5.600 to see if it still happens. If it still does not work,please let us know. I hope this could help you.
  10. Have your problems been solved? Maybe you can update to Maxthon 4.4.4.3000 to see if it works. If you are still in need of help, please let me know.
  11. UFO106 replied at 2015-4-12 13:08 I actually don't use Maxthon account. Using the portable version worked , but now I wonder what ca ... Hi, The problem is due to youtube center. Maybe you can provide the link to the extension, we will conduct a test to see what's wrong. I hope this could help you. Please contact us if you still in need of help.
  12. Hi, Have your problem been solved? Maybe you can upgrade to the latest beta version 4.4.5.600.I hope this could help you. If it still does not work, please let us know.
  13. shiganami replied at 2015-4-8 07:36 no i just use the default skin, no special stuff ect Hi, Have your problem been solved? Maybe you can upgrade to the latest beta version 4.4.5.600. And if the problem persists, please give us a specific website where adblock doesn't work. And if there is a crash, please send us the crash report. You can go to %temp%--MaxthonCrashdata, if there is a generated file,zip it and send it to help@maxthon.com I hope this could help you.
  14. odyssee replied at 2015-4-9 02:08 Hi, thanks for providing the best solution. :)
  15. Hi, Have your problem been solved? it sounds like there is something corrupted in your installation. Maybe you can upgrade to the new Maxthon 4.4.5.600 to see the problem get solved.
  16. 27892421 replied at 2015-3-18 09:34 Hi, I followed the above steps, but the situation isn't resolved yet. Hi, Sorry for this inconvenience brought to you. Here we tried to login with your account and wrong password, they both says "invalid account or password". According to the error message, it seems that the wrong password is the main problem. Would you please try to reset the password and try again? Looking forward to hearing from you. Thanks again.
  17. Hi Edion, Thank you for your information in detail. I got the problem you mentioned. I have forwarded it to product team for consideration. And I think they will pay more attention to this problem and give the solution as soon as possible. Thank you for your support.
  18. Hi HowardBates, Really sorry for this inconvenience brought to you. And I am very sorry to tell you at present Maxthon for Mac do not support setting multiple pages, I will forward it as request to product team for consideration. Thank you for your support.
  19. Hi ultra7up, Really sorry for this inconvenience brought to you. Here I tried to test it, but it works fine here . 12737 Please try to clear Cookies and Cache files then try again. Thank you for your support.
  20. Hi, Really sorry for this inconvenience brought to you. This issue has been confirm as a bug and is fixing by Dev, as Oliver said that it may take a long time to get fixed. Thank you for your support.
  21. Hi Dev CZ, Thank you for your reminder. I have forwarded it to relevant product team. It will be updated in future version. Please stay tuned. Thanks for your support.
  22. 31110313 replied at 2015-3-18 05:28 Used the add image guess it didnt work. trying the attach button now... Hi, Thank you for your screenshot. Here we tried to test it but we did not replicate it. Please check if there is the default font in your setting(setting-Webpage display-Web page font- Reset it). If it is default font, please try to disable ABP and extensions then try again. Looking forward to hearing from you. Thank you for your support.
  23. Hi ioosis, Sorry for this inconvenience brought to you. Here we tried to test it, but we did not replicate it. Please try to download the portable version with guest account then try again. Looking forward to hearing from you. Thanks for your support.
  24. Hi ioosis, Really sorry for this inconvenience brought to you. In order to identify this issue you are having, would you please tell us your operation steps to get this issue? Is there any way to replicate it or which pages you visited cause this issue? Looking forward to hearing from you. Thank you for your support.