conceptualclarity

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Everything posted by conceptualclarity

    1. pantantrollo

      pantantrollo

      I do not belong to the staff, I'm just a simple user.

      The best thing is that you ask your questions in the forum itself, so someone else can read them and also answer them.

      Even so, a few days ago, I made this comment on the thread of another issue, it 

       

  1. I am frequently losing Maxthon History when there is a blue screen or a freeze that necessitates a power button shutdown. I get a message next session that says "History database is destroyed. Do you wish to rebuild it?" I click Yes, but I never see any evidence the rebuilding took place. This last time, I had both Maxthon and Firefox open when a blue screen hit. I lost my Maxthon History since April 19, but I lost no Firefox History. I once lost after a crash the icons on my about:last entries and my bookmarks. Is there anything I can do to get my History back? The Online History is there going back to September 20, but it will go away before long. Is there anything I can do to transfer that to about:history? There is something wrong with Maxthon that it is so susceptible to loss of data and that rebuilding is not taking place. It's getting worse, too. This used to not happen to me when I had crashes. Please fix it.
  2. In C:\Documents and Settings\Owner\Local Settings\Temp\MaxthonCrashData I actually have 3.83 MB worth of data. I imagine I'll need multiple zips. So where do you want me to send it and how?
  3. Do you want me to send my crash data? If so, please tell me precisely what to do.
  4. Thank you for your response. I've had this problem with several freezes leading to power button shutdowns lately. Usually I would have also have Firefox open. I get messages about destruction of data from Maxthon, but I'm not aware the power button shutdowns have done any harm to my Firefox data. To me it suggests a vulnerability in Maxthon that needs attention.
  5. Thank you for your responses, BugMiss006 and 7twenty. Which files do you refer to here? What do you mean by MX accessing it?
  6. Thank you very much. It did restore my bookmark icons and a smattering of the about:last icons. That will be a help to me.
  7. I reinstalled Maxthon and now it is once again gathering new icons. I'd still like to get back the icons for my bookmarks, history and about:last, however. My specs: Computer: DELL Dimension 2400 CPU: Intel Pentium 4-2667 (Northwood, D1) 2666 MHz (20.00x133.3) @ 2658 MHz (20.00x132.9) Motherboard: DELL 0G1548 Chipset: Intel 845GEV (Brookdale-GEV) + ICH4 Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7 - 1024 MB PC3200 DDR-SDRAM - Kingston K - 1024 MB PC3200 DDR-SDRAM - Kingston K Graphics: Intel 82845G/GL/GV Graphics Controller [DELL] Intel i845G(L) Integrated, 64 MB Drive: WL120GPA872, 117.2 GB, E-IDE (ATA-7) Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer Sound: Creative Technology SB Live! Series Audio Processor Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C] Network: Broadcom 4401 10/100 Integrated Controller OS: Microsoft Windows XP Home Edition Build 2600 Antivirus: ESET Smart Security 9.0.381.0 Firewall: ESET Smart Security 9.0.381.0 Default Browser: Maxthon 4.4.7.3000
  8. I had another freeze forcing a power button shutdown. I got the message you see in the first screenshot saying my SiteIcon database is destroyed and offering to rebuild it. Several times I clicked on "Yes", and I saw what looked like an operation that flashed on my screen but disappeared before completion. And indeed the rebuilding did not happen. In the second screenshot you can see what I ended with; both files had the same time originally. There's a little bitty 10KB SiteIcon.dat file and a big 60,452KB SiteIcon-20160914-032104-e2a0c257-d09a-4b78-a198-1dcad5b1e2b7.dat file that seems to have the dislodged data. After this event, I no longer have any website icons on my big about:last page, or on my about:history page. That's not the end of the world, but it does detract. It does make it significantly less easy to use both of those pages. What's worse, I checked, and I am not getting any icons for new pages that I'm opening on Maxthon. So the browser's ability to record new website icons is broken. I likewise have lost all the icons for my bookmarks, which also degrades the quality of the Maxthon experience. I tried moving SiteIcon-20160914-032104-e2a0c257-d09a-4b78-a198-1dcad5b1e2b7.dat to another folder and renaming it SiteIcon.dat before dragging and dropping to the folder shown. That didn't change anything. So what is this SiteIcon-20160914-032104-e2a0c257-d09a-4b78-a198-1dcad5b1e2b7.dat for? It sure looks like it's where my icon data has gone. There must be somebody at Maxthon who knows about the C:\Documents and Settings\????\Application Data\Maxthon3\Public\SiteIcon folder. Please get in touch with such a person for me. I am more concerned about getting my history back as in the other bug I lately posted, but I would love to have help on this also.
  9. Thank you. As I said, somebody in Maxthon knows about these files.
  10. Thank you, BugMiss006. I don't see anything helpful at that thread. Ody mentioned 7Twentyand Joemax. Could we bring this to their attention? Somewhere, deep within the Maxthon organization, I suppose, is someone who knows all about files like History-20160903-040544-23065e69-cb78-4e64-b89b-2aef8ef34606.dat and knows what to do with them. There has to be some such person, because how did these files in the Maxthon history come about in the first place? Just like one knows if one sees a turtle on a fence post, the turtle didn't put himself there. There was human intelligence behind it. Please get in touch with the people within Maxthon who really know all about the contents of the History folder. It will be good not just for my sake but for future reference to obtain mastery of these things. I still believe my crashed history data is on History-20160903-040544-23065e69-cb78-4e64-b89b-2aef8ef34606.dat. Look at it--what else could it be? Best Regards, conceptualclarity
  11. Not too many days ago I had installed Zemana AntiLogger Premium to my system, and it was causing freezes that forced me to resort to power button shutdowns. I uninstalled the Zemana program, but twice I got messages from Maxthon telling me my History database was destroyed and offering to rebuild it. Both times I clicked "Yes". The rebuilding didn't seem to work. My History from between April 19 and September 3 was missing on about:history. I looked at my History folder for Maxthon, and it appeared to me that the file History-20160903-040544-23065e69-cb78-4e64-b89b-2aef8ef34606.dat should have my missing history. I make that assessment on the basis of the time of its appearing and on the basis of its size (in comparison to History.dat.vl). Please see the screenshot "Maxthon history.png" showing relevant portions of the folder C:\Documents and Settings\Owner\Application Data\Maxthon3\Users\[my username]\History. I tried to recover my missing history by renaming a copy of History-20160903-040544-23065e69-cb78-4e64-b89b-2aef8ef34606.dat to History.dat.vl in another folder and then drag/dropping it into the History folder to replace the existing History.dat.vl. This operation was allowed to go through. However when I subsequently opened about:history, it didn't show any difference. I know some people like to get rid of their browsing history, but I greatly prefer to keep it. I often find myself making a search of about:history to find something I visited in the past. So I would really like to get it back. I still believe that missing history data is on History-20160903-040544-23065e69-cb78-4e64-b89b-2aef8ef34606.dat. Can somebody help me to retrieve it? Computer: DELL Dimension 2400 CPU: Intel Pentium 4-2667 (Northwood, D1) 2666 MHz (20.00x133.3) @ 2658 MHz (20.00x132.9) Motherboard: DELL 0G1548 Chipset: Intel 845GEV (Brookdale-GEV) + ICH4 Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7 - 1024 MB PC3200 DDR-SDRAM - Kingston K - 1024 MB PC3200 DDR-SDRAM - Kingston K Graphics: Intel 82845G/GL/GV Graphics Controller [DELL] Intel i845G(L) Integrated, 64 MB Drive: WL120GPA872, 117.2 GB, E-IDE (ATA-7) Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer Sound: Creative Technology SB Live! Series Audio Processor Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C] Network: Broadcom 4401 10/100 Integrated Controller OS: Microsoft Windows XP Home Edition Build 2600 Antivirus: ESET Smart Security 9.0.381.0 Firewall: ESET Smart Security 9.0.381.0 Default Browser: Maxthon 4.4.7.3000
  12. Thank you again for your help. I am inclined to be careful. I would like you to explain this some more before I proceed. What is the reason for renaming the folder and files? How do I utilize that method for finding out which file is corrupted? What can be done it is determined that a file is corrupted? I think before I do this, for safety's sake I would want to make a spare copy of the whole folder. I am showing you recent entries in that folder.
  13. I know some people wipe out their history databases, but I'm totally the opposite. I want to be able to type in a subject I remember reading about--maybe it seems more relevant now than at the time--and I want to see results from way back. Maybe I want to see where I bought something last time around. On about:history I see a missing gap between April 19 and June 21 of this year. Whether more farther back is missing, I don't know. Online History has the missing history from June 18, but prior to that I can find nothing else there going back to New Year's Eve. Before that, I quit looking. So what is your reading on that?
  14. Than you, ody. What do I do once I bring those up? There is one recent day that's absent from my about:history that is chronicled on the online history. i tried to drag and drop from the latter to the former, but that didn't work. The amount of recent history that appears to be missing from the online history grids is actually greater than the amount missing from about:history. Since Maxthon is a cloud browser, i hoped the online grids would have it all saved.
  15. Restoring History Database.txt I was having serious problems on my computer today. I somehow hit the wrong key and Maxthon went crazy on me: it was loading a help page tab over and over, past a hundred times. I had to shut down that session. When I rebooted I had problems that led me to restore an image from June 17. I ultimately figured out my real problem was my computer wasn't recognizing my keyboard. When I finally got things normal again and brought up Maxthon, I got a window that telling me my History database had been destroyed. It showed some file path and asked me if I wanted to reconstruct the database. I clicked on the option for reconstruct it. However, Maxthon instantly crashed, and I wasn't offered that option when I brought it up again. I can see that indeed much of my history database is gone. Having all the Maxthon history available is very important to me. Can you help me do what that popup was offering me to do?
  16. Thank you for this advice and for thank you for taking time to test my problem and for turning my file into a regular post. :O) Why wouldn't Maxthon give me a box to just type in text? I had to use the forum on Firefox because on Maxthon I couldn't even drop a file. I'll work on this as soon as possible and report back. I only have occasional backup images with Macrium Reflect that I load when necessary through Hiren's Boot CD. I'm sure I can still get ahold of a setup file for Maxthon from before they transitioned from lasttabs.dat and about:last to lasttabsa.dat and mx://last-visit/. When I get that stable version it will be an easy thing to put my data back in it. The question is how do I have two different versions of Maxthon at the same time? There's nothing wrong with the file. I didn't count the links, so I can't estimate how many there are. But that lasttabs.dat file has been steadily growing for months, a little at a time. You can trace the process chronologically on the screenshot. Some days I managed to shrink it instead of grow it, but not most. Let me tell you, Maxthon (and my PC) had no problem handling that size of a lasttabs.dat file. I just could not transition it into the beta update I installed. And the main reason I couldn't is because the update didn't respect my setting for "Open on startup" as I explained above. We really badly need updates that don't molest the settings, especially that one, of the user. Firefox updates never alter your settings. I know I need to contact Maxthon support directly about that. Another bug you can see is my bookmarks bar was displaying in triplicate. I have to say, though, honestly there are too many links too open all at one time. Maxthon on my old resource-poor system can't really handle much more than a couple of dozen open tabs at a time. I think maybe I need to downgrade and then update all over again. But if there is any way I can get my data into this beta build without downgrading I'd like to know that. Thanks again!
  17. Since updating to the beta update v.4.9.3.500, I am unable to bring forward my about:last page links after trying every trick I can imagine. I had a whole page full of links. I've always had Maxthon set on "Open on startup>Last Session". Maxthon has always been losing my about:last page links a lot after crashes and rough shutdowns. I've learned to overcome that by saving a copy of the lasttabs.dat file after a clean shutdown. Then later when Maxthon would lose my about:last links again, I would duplicate the saved copy to my external hard drive, rename it to lasttabs.dat, put it back in the folder while Maxthon was closed, and when Maxthon reopened I had my links back. You can see in my screenshot from the C:\Documents and Settings\Owner\Application Data\Maxthon3\Users\[user's email address]\History folder what I've been doing. I see that in the beta update the about:last page has been changed to mx://last-visit/, and lasttabs.dat has been changed to lasttabsa.dat. The proximate cause of my mishap was that in the update to the beta, Maxthon altered my settings, changing Open on startup>Last Session to Open on startup>New tab, or maybe it was to Open on startup>Homepage. Just now I brought up Maxthon and found my settings have been molested yet again, with Open on startup>New tab being substituted for my Open on startup>Last Session. I really wish Maxthon would fix this bug of my Open on startup setting being cast aside. I want my settings to stay set! Even after updating, I am having to use the Maxthon forum on Firefox because on Maxthon the forum pages are unformatted or I can't load them at all! See screenshot. And where is the box for posting the body of my support request? All I see is "Required Drag files here to attach, or choose files..." So I'm plagued with four bugs. If I can get any help in recovering my Last Session links that are stored in the 231 KB file "Copy (204) of lastabs.dat", please do provide it. Computer: DELL Dimension 2400 CPU: Intel Pentium 4-2667 (Northwood, D1) 2666 MHz (20.00x133.3) @ 2658 MHz (20.00x132.9) Motherboard: DELL 0G1548 Chipset: Intel 845GEV (Brookdale-GEV) + ICH4 Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7 - 1024 MB PC3200 DDR-SDRAM - Kingston K - 1024 MB PC3200 DDR-SDRAM - Kingston K Graphics: Intel 82845G/GL/GV Graphics Controller [DELL] Intel i845G(L) Integrated, 64 MB Drive: WL120GPA872, 117.2 GB, E-IDE (ATA-7) Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer Sound: Creative Technology SB Live! Series Audio Processor Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C] Network: Broadcom 4401 10/100 Integrated Controller OS: Microsoft Windows XP Home Edition Build 2600 Antivirus: ESET Smart Security 9.0.375.0 Firewall: ESET Smart Security 9.0.375.0 Default Browser: Maxthon Unable_to_bring_forward_my_Last_Session_links_in_t.txt
  18. Thank you for enabling my private messaging, ody.

    Nonetheless, when I tried to respond to your p.m. with a p.m. of my own, it was immediately blocked by Maxthon with a box that said

    "You have reached your posting limits. Please wait 24 hours and try again."

    What kind of a private messaging system is that? (I know it's not your fault.)

    I still don't know what I can do to get that thread opened back.

    Maxthon is fading in and out on me: I've got a fair number of tabs up. I'm afraid I'm going to lose this Maxthon session at any time. I'm writing this on Firefox.

    The http://fav.maxthon.com/api/fav/manager looks great. Thank you for pointing that out to me and the Favorites Manager as well. Favorites Manager is a mostly blank page for me. It does have the options of "Update site icons    Import/Export      Synchronize online     recover Favorites"    Are those useful in this situation?

    7twenty said : "If the problem was that you accidentally deleted it, you can check the recycle bin in the favourites manager."

    That sounds really good to me. (I haven't been able to get in touch with 7twenty.) I don't see a way to a recycle bin there. Can you help me on that?

    Regards,

    conceptualclarity

     

  19. Thank you, ody. I don't see where you go to send a private message. I refreshed the tab and there is still no button or box for reply.

    I was unable to post this in a box below your reply to me. "Submit Comment" didn't work.

    1. -ody-

      -ody-

      your Pms are not enabled.. I enable them for you !

  20.  

    Thank you very much, 7twenty, for your intervention.

    My matter is not quite yet resolved, but I find myself unable to reply at that thread. I am signed in to Maxthon Forum. See screenshot.

    Regards,

    conceptualclarity

    no place to reply.png

    1. 7twenty

      7twenty

      Not sure what is going on with you unable to post? if you can after 24 hrs, then there's something going on with post restrictions on your account which we can't fix at this stage. Will need to wait till monday.

      About the issue - Favourites button > Favourites Manager, then in the bottom left it will show "recycle bin". Click that and it should show any links/folders deleted.

       

  21. Thank you very much, ody. You are always very helpful.

    My matter is not quite yet resolved, but I find myself unable to reply at that thread. I am signed in to Maxthon Forum. See screenshot.

    Regards,

    conceptualclarity

     

    no place to reply.png

    1. -ody-

      -ody-

      I can't understand why you are unable to post, there's nothing wrong with your profile, but I will check more carefuly...

      send me a pm I'll try to help you

  22. I'm used to it. It happens with Firefox as well. I've been battling drug-resistant scabies, and as a result I'm stuck for now on the resource-poor computer whose specs are above. The Maxthon crashes tend to happen when the browser has been up a long time and has accumulated a great deal of memory usage. Also, the more tabs I have open, the more likely a crash. Crashes especially happen when I have multiple tabs loading and they're not able to load quickly. Do you want me to send the logs to Maxthon Help as well? I was using PeaZip. I got errors with the .zip and .7z formats. So I tried .tar.gz and didn't seem to get the error that way. I hope that's an acceptable format. If not, there are a bunch of other options. OK, where do I get portable Maxthon? I think it would be great to have a troubleshooting profile for Maxthon along with my regular profile. I have tried that over and over again without success. Guess what--it worked this time! It's still showing red, and my vault is still loaded. I didn't do anything different this time. I hope it will continue. We'll see with the next reboot. **fingers crossed** MaxthonCrashData.tar.gz My thanks to both of you gentlemen.