TheWhippinpost Posted December 31, 2023 Report Share Posted December 31, 2023 https://pc-uc.maxthon.com/i/login.html As title. Just seeing the preloader. Link to comment Share on other sites More sharing options...
BugSir009 Posted January 3 Report Share Posted January 3 On 12/31/2023 at 4:28 PM, TheWhippinpost said: https://pc-uc.maxthon.com/i/login.html As title. Just seeing the preloader. Hi TheWhippinpost, kindly access your account information through this link: my.maxthon.com Link to comment Share on other sites More sharing options...
TheWhippinpost Posted January 3 Author Report Share Posted January 3 Thank you. I see a left menu now. Dashboard is a blank page. Basic shows a preloader (see image) Avatar seems OK Security shows a preloader Devices shows a page, but no data (Devices, Last login time, Actions... all empty) Assets shows a page but again, no data. Link to comment Share on other sites More sharing options...
BugSir009 Posted January 3 Report Share Posted January 3 7 minutes ago, TheWhippinpost said: Thank you. I see a left menu now. Dashboard is a blank page. Basic shows a preloader (see image) Avatar seems OK Security shows a preloader Devices shows a page, but no data (Devices, Last login time, Actions... all empty) Assets shows a page but again, no data. Hi TheWhippinpost, do you have any extensions in place? Perhaps you could disable all extensions and try again? Link to comment Share on other sites More sharing options...
TheWhippinpost Posted January 3 Author Report Share Posted January 3 I've just disabled AdBlock and Google Translate. Disabling AdBlock appeared to allow Dashboard to render, although only briefly. Everything else is the same as above. Here is a video in which I force-refresh the page. Added: I just re-enabled AdBlock and the same behaviour as depicted in the video occurred - so, on or off, it doesn't seem to impact it. 2024-01-03-10-55-44.mp4 Link to comment Share on other sites More sharing options...
BugSir009 Posted January 5 Report Share Posted January 5 On 1/3/2024 at 6:58 PM, TheWhippinpost said: I've just disabled AdBlock and Google Translate. Disabling AdBlock appeared to allow Dashboard to render, although only briefly. Everything else is the same as above. Here is a video in which I force-refresh the page. Added: I just re-enabled AdBlock and the same behaviour as depicted in the video occurred - so, on or off, it doesn't seem to impact it. 2024-01-03-10-55-44.mp4 950.63 kB · 2 downloads Hi TheWhippinpost, I have forwarded your video to the development team and we tried to test it out but could not reproduce same error message appearing. Could you try to clear cache and cookies and try again? Link to comment Share on other sites More sharing options...
TheWhippinpost Posted January 5 Author Report Share Posted January 5 Just tried that, now I can't log-in when prompted at the page, even though it "welcomes" me back. Error: getUserInfo failed: my email address Yes, I clicked the Cloudfare check. Image below. Note: if I deliberately use an inorrect password, I am told I have; this is a different error. Link to comment Share on other sites More sharing options...
BugSir009 Posted January 8 Report Share Posted January 8 On 1/5/2024 at 7:44 PM, TheWhippinpost said: Just tried that, now I can't log-in when prompted at the page, even though it "welcomes" me back. Error: getUserInfo failed: my email address Yes, I clicked the Cloudfare check. Image below. Note: if I deliberately use an inorrect password, I am told I have; this is a different error. Hi TheWhippinpost, could you provide me with your account email? I will get the development team to do a further check for you. Link to comment Share on other sites More sharing options...
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