TheWhippinpost Posted December 5, 2021 Report Share Posted December 5, 2021 MX v5.3.8.2100 Windows 10 Pro Hello Installed Malwarebytes (MBAM) yesterday. Today, when I open MX5, it is blocked and closed by MBAM around the time the "Last Session" page opens. It is necessary to End Task in Task Manager after it is blocked. (Maxthon is consuming "High power".) The report is pasted below. The report appears to be the same one reported on September 5 in the Maxthon Francophone section here https://www.maxthon-fr.com/forum/index.php?/forums/topic/12582-connexion-compte-google-impossible/ (French language). Quote Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 05/12/2021 Protection Event Time: 08:02 Log File: b7b17a50-55a1-11ec-ad3b-40a8f0b04c4b.json -Software Information- Version: 4.4.11.149 Components Version: 1.0.1513 Update Package Version: 1.0.48176 Licence: Trial -System Information- OS: Windows 10 (Build 19042.1348) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Maxthon Protection Layer: Malicious Memory Protection Protection Technique: Exploit code executing from Heap memory blocked File Name: URL: (end) Can I whitelist MX in MBAM or should I be concerned? Link to comment Share on other sites More sharing options...
BugSir006 Posted December 6, 2021 Report Share Posted December 6, 2021 On 12/5/2021 at 4:52 PM, TheWhippinpost said: MX v5.3.8.2100 Windows 10 Pro Hello Installed Malwarebytes (MBAM) yesterday. Today, when I open MX5, it is blocked and closed by MBAM around the time the "Last Session" page opens. It is necessary to End Task in Task Manager after it is blocked. (Maxthon is consuming "High power".) The report is pasted below. The report appears to be the same one reported on September 5 in the Maxthon Francophone section here https://www.maxthon-fr.com/forum/index.php?/forums/topic/12582-connexion-compte-google-impossible/ (French language). Can I whitelist MX in MBAM or should I be concerned? Hi TheWhippinpost, you could try to add Maxthon to the whitelist. ? Link to comment Share on other sites More sharing options...
TheWhippinpost Posted December 6, 2021 Author Report Share Posted December 6, 2021 Thank you. Didn't work unfortunately. I whitelisted: maxthon.exe mxStart.exe mxAppLoader.exe And I tried excluding the whole Maxthon folder. Another tactic I tried was to instruct MX to open four web-pages using the command-line. It began loading the web-pages in turn but again, around the time it opened the Last Session page it was closed by MBAM. Link to comment Share on other sites More sharing options...
BugSir006 Posted December 6, 2021 Report Share Posted December 6, 2021 Hi TheWhippinpost, you could uninstall Malwarebytes or try to contact the Malwarebytes Support. Link to comment Share on other sites More sharing options...
hometownweather Posted December 13, 2021 Report Share Posted December 13, 2021 I am having the same problem. The suggestion to uninstall Malwarebytes is crazy. You should not not have to uninstall a security program to run a browser. That should be fixed at the Browser level. What I did was whitelist 43.242.73.253 which appears to be a link that provides the Favicons on the Start page. Maxthon should contact Malwarebytes to let them know that the site is safe so they remove it from the blacklisted ones. A lot of people use Malwarebytes and many are likely to uninstall the browser, not Malwarebytes. That program is an essential safety tool. Link to comment Share on other sites More sharing options...
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