Simon Sim Posted February 10, 2018 Report Share Posted February 10, 2018 Not sure when it started, but my Maxnote has not been syncing. "Sync Failed" when i perform Manual sync on Desktop v5.1.6.2000 Manual syncing can be done on iOS v5.2.3.395 but it just won't show the new favourites that I've added on Desktop version (because the desktop version is not syncing). Any advise? Thanks! Link to comment Share on other sites More sharing options...
Simon Sim Posted February 12, 2018 Author Report Share Posted February 12, 2018 Even after deleting ALL my favourites. It still doesn't sync. What's causing the bug??? Link to comment Share on other sites More sharing options...
BugSir006 Posted February 12, 2018 Report Share Posted February 12, 2018 Have you tried the latest one V5.1.6.3000? Link to comment Share on other sites More sharing options...
Simon Sim Posted February 12, 2018 Author Report Share Posted February 12, 2018 Yup. Am on the latest version. The screenshot above was captured on v5.1.6.3000. Where can i check what is the error causing the Failed Syncing or can I just reset everything? I have my favourites backup already. But my iphone Mathxon Mining browser v5.2.4.400 can sync without issues. Link to comment Share on other sites More sharing options...
BugSir006 Posted February 13, 2018 Report Share Posted February 13, 2018 These are isolated cases, not happened on everyone, if it can reproduce every time, the only way is to ask developer to check via remote~ You can send me your teamviewer account and password, then we can date a time to remote. Link to comment Share on other sites More sharing options...
ZorMi Posted February 15, 2018 Report Share Posted February 15, 2018 I have the same problem on several different PCs. I tried to remove all favorites, even created a new Maxthon account to log in, but it cannot sync favorites between computers, fails every time. Settings, Quick Access and other is syncing. Link to comment Share on other sites More sharing options...
BugSir006 Posted February 23, 2018 Report Share Posted February 23, 2018 On 2/15/2018 at 2:17 PM, ZorMi said: I have the same problem on several different PCs. I tried to remove all favorites, even created a new Maxthon account to log in, but it cannot sync favorites between computers, fails every time. Settings, Quick Access and other is syncing. If the problem still happened to you, please send me pm with your Maxthon account and password. Here we will have a further test. Link to comment Share on other sites More sharing options...
Simon Sim Posted February 24, 2018 Author Report Share Posted February 24, 2018 BugSir and his Tech team have resolved the syncing problem for me after looking into my account. Do reach out with your Account and Password (Private Msg BugSir006) for them to assist. Cheers Link to comment Share on other sites More sharing options...
ZorMi Posted March 17, 2018 Report Share Posted March 17, 2018 My favorites syncing problem is caused by my provider's route to the Maxthon servers, they cannot be reached. (It works with some other providers from here). So, I have to enable a proxy from time to time, just to update the favorites. If someone could tell the address of Maxthon favorites syncing server(s) to add a permanent proxy rule just for that... Link to comment Share on other sites More sharing options...
ZorMi Posted March 26, 2018 Report Share Posted March 26, 2018 On 3/16/2018 at 8:37 AM, ZorMi said: My favorites syncing problem is caused by my provider's route to the Maxthon servers, they cannot be reached. Solved: I had to enable a proxy in Hong Kong and put only *maxthon.com and *maxthon.cn to use it. Link to comment Share on other sites More sharing options...
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