ToothFaerie Posted June 9, 2017 Report Share Posted June 9, 2017 Hi all, I'm having a rather annoying problem with Maxthon 5.0.4.3000. On twitter any youtube video will turn up as a black screen with 'The media could not be played'. I have tried clearing all, uninstalled and reinstalled MX5, but the problem persists. Any help would be gratefully received. Link to comment Share on other sites More sharing options...
7twenty Posted June 9, 2017 Report Share Posted June 9, 2017 Confirmed here as well. Also on the latest internal test versions. Seems to be an old bug that has come back. Link to comment Share on other sites More sharing options...
PHYR Posted June 10, 2017 Report Share Posted June 10, 2017 4 hours ago, 7twenty said: Confirmed here as well. Also on the latest internal test versions. Seems to be an old bug that has come back. No issues with vids on Twitter nor twitch that I can find with latest internal. Link to comment Share on other sites More sharing options...
buknoy Posted June 10, 2017 Report Share Posted June 10, 2017 Same issue here with both Twitter and TweetDeck. No videos are loading/playing. Link to comment Share on other sites More sharing options...
7twenty Posted June 10, 2017 Report Share Posted June 10, 2017 1 hour ago, PHYR said: No issues with vids on Twitter nor twitch that I can find with latest internal. Hmmm!? I just checked again, and it's working. Either I didn't write what I meant to write, or weirdly it was an intermittent issue? Link to comment Share on other sites More sharing options...
Rock Posted June 10, 2017 Report Share Posted June 10, 2017 Same issue here. More websites get the video problem. Link to comment Share on other sites More sharing options...
ToothFaerie Posted June 10, 2017 Author Report Share Posted June 10, 2017 @7twenty,They were working one second and then the videos all turned black and haven't worked since. Youtube videos work find on youtube and sometimes when they are retweets/posted like this but not always as there is a video, a couple of places back, that will not work and is in the same format. So most of the time they are broken but a few work. Like I said I have uninstalled MX5, removing all personal data. Made a vanilla install but the problem persists. Link to comment Share on other sites More sharing options...
7twenty Posted June 10, 2017 Report Share Posted June 10, 2017 It's a maxthon problem that's cropped up before. Was fixed a while back and now has come back again. Could be that Twitter is checking the blink version, or for a feature only available in a later version. Because MX's core is a little older this could be happening. Or something broke in one of the latest MX releases that causes this, not sure. As noted above, it's working in the latest internal release. Hopefully it's not too far off before release to the public, or this can be fixed in the current release soon. As a temp fix, you can run in Retro mode. Just make sure standard rendering is enabled in settings > advanced. Link to comment Share on other sites More sharing options...
Zootopia3000 Posted June 11, 2017 Report Share Posted June 11, 2017 5 hours ago, 7twenty said: As a temp fix, you can run in Retro mode. Just make sure standard rendering is enabled in settings > advanced. Retro mode doesn't work as a temp fix here, because I already had that enabled. Link to comment Share on other sites More sharing options...
fOrTune(r) Posted June 11, 2017 Report Share Posted June 11, 2017 Guys who writing "It's working" - PLEASE name your MX versions! I have a lot of feedback from Russian users with same problems at last MX5 release and 4.9.5.1000. Link to comment Share on other sites More sharing options...
RH Posted June 11, 2017 Report Share Posted June 11, 2017 Using 5.0.4.2000 here. Normal Youtube videos on Twitter do work. What does not work are Twitter included other videos. Comparing that situation with Pale Moon (Firefox based) - which uses an older Gecko version underneath - it is able to playback these specific Twitter videos - and audio/video capability feature wise it has the same as for example Maxthon 5.0.4.2000 - so, it must be more or less a bug but is most likely not necessarily core related as both - Maxthon and Pale Moon have their own older core running for already quite some time, but while it works in Pale Moon, it does not in Maxthon. Link to comment Share on other sites More sharing options...
7twenty Posted June 11, 2017 Report Share Posted June 11, 2017 8 hours ago, fOrTune(r) said: Guys who writing "It's working" - PLEASE name your MX versions! No one has stated that it's working except for PHYR and myself, in which we clearly stated it was an internal release. Link to comment Share on other sites More sharing options...
fOrTune(r) Posted June 12, 2017 Report Share Posted June 12, 2017 15 hours ago, 7twenty said: No one has stated that it's working except for PHYR and myself, in which we clearly stated it was an internal release. Sad. Thank you. Link to comment Share on other sites More sharing options...
BugSir006 Posted June 12, 2017 Report Share Posted June 12, 2017 On 6/10/2017 at 11:56 AM, 7twenty said: Either I didn't write what I meant to write, or weirdly it was an intermittent issue? I use several browsers, and sometimes the same issue on Chrome as well. Refresh sometimes solve the problem. Cannot really figure out. Link to comment Share on other sites More sharing options...
ToothFaerie Posted June 12, 2017 Author Report Share Posted June 12, 2017 On 10/06/2017 at 0:44 AM, 7twenty said: It's a maxthon problem that's cropped up before. Was fixed a while back and now has come back again. Could be that Twitter is checking the blink version, or for a feature only available in a later version. Because MX's core is a little older this could be happening. Or something broke in one of the latest MX releases that causes this, not sure. As noted above, it's working in the latest internal release. Hopefully it's not too far off before release to the public, or this can be fixed in the current release soon. As a temp fix, you can run in Retro mode. Just make sure standard rendering is enabled in settings > advanced. Tried the temp fix, did not work here I'm sorry to say. This really needs to be fixed asap, I'm not a social media addict but I know that it is a major part of some peoples live. Personally Opera has come to the rescue (funnily I moved over to Maxthon because Opera was having major issues, now the boot is on the other foot). It has been well over a week now, surely there must be a move to rectify this inconvenience in the very near future? I might give the BETA a try and see if it is remedied via that path. Will report back if that is successful. Link to comment Share on other sites More sharing options...
Paul Corfield Posted June 12, 2017 Report Share Posted June 12, 2017 I'm on version 5.0.4.3000 and I can get twitter videos playing in retro but not in ultra. Paul. Link to comment Share on other sites More sharing options...
7twenty Posted June 12, 2017 Report Share Posted June 12, 2017 6 hours ago, BugSir006 said: and sometimes the same issue on Chrome as well. But it happens all the time with Maxthon... 5 hours ago, ToothFaerie said: Tried the temp fix, did not work here I'm sorry to say. Odd that you and @Zootopia3000 can't get it to work in Retro with standard rendering enabled?! What version of windows and IE are you on? Link to comment Share on other sites More sharing options...
Zootopia3000 Posted June 12, 2017 Report Share Posted June 12, 2017 Ding ding ding ding, I just remembered I removed IE via add/remove windows features a little while back on Windows 10 because IE browsed like crap. Didn't see the point in having it anymore. I would assume that's the problem. Link to comment Share on other sites More sharing options...
Zootopia3000 Posted June 12, 2017 Report Share Posted June 12, 2017 I re-enabled IE on Windows 10, rebooted, enabled standard rendering in Retro mode, restarted Maxthon and still no video play... https://twitter.com/i/moments/874073548393861121 Link to comment Share on other sites More sharing options...
Zootopia3000 Posted June 12, 2017 Report Share Posted June 12, 2017 Reinstalling Maxthon does not help either. (5.0.4.3000) Link to comment Share on other sites More sharing options...
Zootopia3000 Posted June 12, 2017 Report Share Posted June 12, 2017 On Windows 7 PC I have same issue. Google Chrome plays media just fine, like here... https://twitter.com/LFC Link to comment Share on other sites More sharing options...
BugSir006 Posted June 13, 2017 Report Share Posted June 13, 2017 Hi there, we tested on internal new core version, it works with no issue. So please stay tuned for our next release. It's expected to be released on these two days. On 6/11/2017 at 1:51 PM, fOrTune(r) said: I have a lot of feedback from Russian users with same problems at last MX5 release and 4.9.5.1000. Confirmed with version 4.9.5.1000, our testers are working on it now. Link to comment Share on other sites More sharing options...
ToothFaerie Posted June 21, 2017 Author Report Share Posted June 21, 2017 COUGH! How long do your two days last, is it a summertime in the Arctic 'Day', or one that is roughly 24 hours? Link to comment Share on other sites More sharing options...
PHYR Posted June 21, 2017 Report Share Posted June 21, 2017 2 hours ago, ToothFaerie said: COUGH! How long do your two days last, is it a summertime in the Arctic 'Day', or one that is roughly 24 hours? Mx5.1.0.1400 has been released and can be d/loaded from the banner at the top of the page. Link to comment Share on other sites More sharing options...
ToothFaerie Posted June 26, 2017 Author Report Share Posted June 26, 2017 Already tried it over two weeks ago and the same problem still exists with YouTube videos on Twitter still have 'Media could not be played'. Link to comment Share on other sites More sharing options...
7twenty Posted June 26, 2017 Report Share Posted June 26, 2017 2 hours ago, ToothFaerie said: Already tried it over two weeks ago and the same problem still exists with YouTube videos on Twitter still have 'Media could not be played'. Works here. https://twitter.com/Maxthon/status/871910574216622080 If you're still having issues you'll need to start looking at your install to see what the issue is. Start by logging out of your passport account and see if it still happens. Or test with a portable version. Link to comment Share on other sites More sharing options...
ToothFaerie Posted June 29, 2017 Author Report Share Posted June 29, 2017 Well done Team Maxthon, videos are now working in Twitter after the update. Thank you for your hard work. Link to comment Share on other sites More sharing options...
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