Vocoder Posted May 9, 2017 Report Share Posted May 9, 2017 I just installed Maxthon on this PC for the first time and after signing in and having it fire up I immediately get this error it says "Favorites" Database broken, Repair it?. And when I hit the yes button the browser shuts down and absolutely nothing happens. any help with this would be greatly appreciated since I want to use this browser really bad lol. Attached is a pic of the error message. Link to comment Share on other sites More sharing options...
7twenty Posted May 9, 2017 Report Share Posted May 9, 2017 Which version of Maxthon? Did you get a chance to sign in with a passport account? Or are you using guest? Did you import old data from another install? Did you try reinstalling? Link to comment Share on other sites More sharing options...
Vocoder Posted May 9, 2017 Author Report Share Posted May 9, 2017 I'm using version 5.0.3.4000, No I haven't tried importing old data yet, and Yes I tried reinstalling twice. Link to comment Share on other sites More sharing options...
7twenty Posted May 9, 2017 Report Share Posted May 9, 2017 Type %appdata% into an explorer window, open up the Maxthon5\userdata\users\guest folder rename the favorites and molebox folders to something else eg.favorites.OLD restart maxthon and see what happens. Link to comment Share on other sites More sharing options...
Vocoder Posted May 9, 2017 Author Report Share Posted May 9, 2017 2 hours ago, 7twenty said: Type %appdata% into an explorer window, open up the Maxthon5\userdata\users\guest folder rename the favorites and molebox folders to something else eg.favorites.OLD restart maxthon and see what happens. My folder was worded a bit differently but i think I did it right went into public and changed the folders you mentioned and I'm still getting the error message. Link to comment Share on other sites More sharing options...
7twenty Posted May 10, 2017 Report Share Posted May 10, 2017 7 hours ago, Vocoder said: went into public No. In the users\guest folder. Link to comment Share on other sites More sharing options...
Vocoder Posted May 10, 2017 Author Report Share Posted May 10, 2017 8 hours ago, 7twenty said: No. In the users\guest folder. That folder doesn't exist in the path that you told me. that picture i attached shows my only options in that folder. Link to comment Share on other sites More sharing options...
PHYR Posted May 10, 2017 Report Share Posted May 10, 2017 10 hours ago, 7twenty said: No. In the users\guest folder. Since he has the issue when signed in , wouldn't it be better to delete the folder from his personal folder and not the guest account???? Link to comment Share on other sites More sharing options...
Vocoder Posted May 11, 2017 Author Report Share Posted May 11, 2017 I did it in both folders just to be sure but it didn't help anyway :/ Link to comment Share on other sites More sharing options...
BugSir006 Posted May 11, 2017 Report Share Posted May 11, 2017 Have you tried other versions? Like the latest beta 5.0.4.800? Does this happen also on other versions? I'll let our developer have a look on the pic you attached. Link to comment Share on other sites More sharing options...
Vocoder Posted May 11, 2017 Author Report Share Posted May 11, 2017 36 minutes ago, BugSir006 said: Have you tried other versions? Like the latest beta 5.0.4.800? Does this happen also on other versions? I'll let our developer have a look on the pic you attached. You are fantastic! the beta version worked, it didn't even cross my mind to try that before lol. Link to comment Share on other sites More sharing options...
7twenty Posted May 11, 2017 Report Share Posted May 11, 2017 13 hours ago, PHYR said: Since he has the issue when signed in , wouldn't it be better to delete the folder from his personal folder and not the guest account???? Yes it would! not sure where i got the impression a guest account was being used?! But problem solved anyways... Link to comment Share on other sites More sharing options...
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