BugSir009

Hi Pablo(92131), do you have any extensions in place?

Hi Refix2, do make sure you have cleared the following data as well. But do note that once these data are cleared, the auto fill details for websites will be cleared off as well; do be assured that your passwords are still in the Passkeeper.

Hi pks01, you could try copying your user data over.

Hi pks01, were you logged in to an account while using different version or all are under guest account?

Hi Jeffrey Bohn, you could restore passwords by going into Settings < General < Account Information < Restore from local Hi Refix2, since portable version does not have same issue, you could try to clear the browser cache and disable all extensions and see if same issue persist.

Maxthon PC 7.1.8.7600 beta + Added Bright VPN service detection and restart interactions * Updated multilingual translations. - Fixed the issue with appearance settings not syncing. - Fixed known crashes. https://github.com/maxthon/Maxthon/releases/download/7.1.8.7600/maxthon_7.1.8.7600_beta_x64.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7600/maxthon_7.1.8.7600_beta_x86.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7600/maxthon_portable_7.1.8.7600_beta_x64.zip https://github.com/maxthon/Maxthon/releases/download/7.1.8.7600/maxthon_portable_7.1.8.7600_beta_x86.zip

Hi Rackerkind, I have checked with the development team and they mention that they have fixed this issue in the latest version. Kindly wait for the next release for the updated version.

Hi Cookie_Monster, kindly change your UA from 109 to 121 and try again. To change your UA, please go to Settings < Advanced < More Settings < Customize UserAgent String

Hi Rackerkind, if you are importing data over eg: from MX5 to latest version then yes, the data will be ported over accordingly. However if it is 2 different accounts then it wouldn't be possible. Hi garmac, suggestion recorded.

Dear SirNasso @projektilski, I have feedback this opening of pdf file to the team for them to look into it.

Hi projektilski, could you try with portable version using guest account and see if freezing problem persist?

Hi Rackerkind, this is a known bug and currently the development team is trying to fix this sync error.

Maxthon PC 7.1.8.7400 beta + Added extension count: The Extensions Management page now shows the total number of currently installed extensions. * Optimized interaction for selecting background color options on New Tab page without wallpaper. * Updated multilingual translations. - Fixed issues with page security verification failure and incorrect page openings. - Fixed the issue where full video downloads could not be stopped. - Fixed known crashes. https://github.com/maxthon/Maxthon/releases/download/7.1.8.7400/maxthon_7.1.8.7400_beta_x64.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7400/maxthon_7.1.8.7400_beta_x86.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7400/maxthon_portable_7.1.8.7400_beta_x64.zip https://github.com/maxthon/Maxthon/releases/download/7.1.8.7400/maxthon_portable_7.1.8.7400_beta_x86.zip

Hi Rackerkind, may I know which 3 devices are you using? Currently there are still issues with mobile synchronization. If you are experiencing the syncing issue on PC, kindly try out again using the test version as attached on all your PC. maxthon_7.1.8.7400_alpha_x64(1).exe

Hi pedrofv8, is the syncing done for one PC or more than one? And do note that the test version is not able to sync mobile and PC data as yet.

Hi pedrofv8, there's some issue with the syncing earlier on. Could you help to restart the browser and try the syncing process again?

Hi pedrofv8, please try this test version and see if syncing of bookmarks work. maxthon_7.1.8.7400_alpha_x64(1).exe

Hi SOWNAR, so when you mention that it is giving you as a new user means it didn't show all your stored bookmarks and information?

Hi pentiumvsamd, yes in the near future the development team will add in more services that require golds.

Maxthon PC 7.1.8.7200 beta + Added Video Download Acceleration: For full video downloads, videos from certain sites can be downloaded at high speed by clicking the acceleration button in the download popup to download the 720P version of the video. + Added Experimental Feature for Unsafe Page Access Switch: In "Settings" - "Advanced" - "More Settings", you can turn off the warning for accessing unsafe pages. * Updated multilingual translations. - Fixed the issue of a black screen and the save button being unresponsive during full video downloads. - Fixed known crashes. https://github.com/maxthon/Maxthon/releases/download/7.1.8.7200/maxthon_7.1.8.7200_beta_x64.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7200/maxthon_7.1.8.7200_beta_x86.exe https://github.com/maxthon/Maxthon/releases/download/7.1.8.7200/maxthon_portable_7.1.8.7200_beta_x64.zip https://github.com/maxthon/Maxthon/releases/download/7.1.8.7200/maxthon_portable_7.1.8.7200_beta_x86.zip

Hi Magdalene, could you also let me know which UA modifier extension did you use so we could check further?

Hi alexzhus, can you send me your crash report?

Hi SOWNAR, may I know which version are you using? And do you see an error when logging in or the data does not sync?

Hi Magdalene, could you let us know what UA did you changed to so we could test out on our end? And did you see an error message for that extension?

Hi Mhzayer, you are right but the developers are also trying to check the log file to make sure it is not related to the previous bookmarks syncing issue Hi Dyba, kindly go to your local drive - C:\Users\abc\AppData\Local\Maxthon\User Data\Log Files and send us the file based on the date(s) where you experienced syncing issue. Hi brangianit, perhaps you could try changing the UA as stated above and see if it works?