bayas Posted March 23, 2017 Report Share Posted March 23, 2017 Hi, I'm stuck at synchronizing MaxNote since November 2016. I checked my synced data in this site https://www.uu.me/note/en-us.html, but it is not the same as my local data. Link to comment Share on other sites More sharing options...
BugSir006 Posted March 24, 2017 Report Share Posted March 24, 2017 Hi there, from the info you provided, I guess it's a problem caused by your internet. You can try to change a network service provider. To be sure, you may try the following steps to see if it's indeed caused by your network. 1, press "win", type in "cmd" and press enter. 2, type in "ping uu.me" and press enter. 3, hold on a second you can see the details. 4, if the number for the "lost" is 0, then it means your network is workable to Maxnote server. If not, it means the issue is located in your network. If the problem is not in your network, please tell us your Maxthon account, I'll let our tester have a look into your account to see if there is any false data. Link to comment Share on other sites More sharing options...
bayas Posted March 24, 2017 Author Report Share Posted March 24, 2017 The ping works with uu.me. I also turned off firewall and antivirus program, it didn't help as well. Still no data to sync. My account is bayas50@live.com. Link to comment Share on other sites More sharing options...
BugSir006 Posted March 27, 2017 Report Share Posted March 27, 2017 On 3/24/2017 at 8:24 PM, bayas said: The ping works with uu.me. I also turned off firewall and antivirus program, it didn't help as well. Still no data to sync. My account is bayas50@live.com. 1 Gotcha. have forwarded your account to our server operator to have a check. Will update you soon! Link to comment Share on other sites More sharing options...
BugSir006 Posted March 29, 2017 Report Share Posted March 29, 2017 On 3/23/2017 at 0:48 AM, bayas said: I'm stuck at synchronizing MaxNote since November 2016. Hey bayas, we still need some more info from you. What are the versions you used then and now? Link to comment Share on other sites More sharing options...
bayas Posted March 29, 2017 Author Report Share Posted March 29, 2017 18 hours ago, BugSir006 said: Hey bayas, we still need some more info from you. What are the versions you used then and now? I always keep Maxthon updated to the latest version since 4.x version. My latest version is: Version: 5.0.3.1200 OS: 10.0.14393. IE: 11.953.14393.0 Here is the list of versions I used: Link to comment Share on other sites More sharing options...
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