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iKerry

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Plug-ins are disabled or Flash isn't installed properly.

Check that "Allow all sites to run plug-ins" is enabled. Menu > Settings > Privacy & Content.

And double check that Flash is installed and working correctly. See if the Flash animation shows at the top of this page - https://www.adobe.com/software/flash/about/ 

If not, run the MX Flash Updater from the link below.

 

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