DeleteThisAccount-Please Posted April 8, 2016 Report Share Posted April 8, 2016 My mom was using MS Edge as her browser and she was getting frustrated with it, so l downloaded Maxthon v 4.9.2.500 and created a Maxthon account for her [went to the avatar on top left and created account through that]. But when I try to login it keeps saying that her email or password is incorrect. If I use the same email and password to login to the Maxthon passport website, it's fine. Am I doing something wrong? Tip Give Link to comment Share on other sites More sharing options...
QIK5L Posted April 9, 2016 Report Share Posted April 9, 2016 http://dl.maxthon.com/mx4/mx4.9.2.1000-rc.exe Update to the latest version and try again. Tip Give Link to comment Share on other sites More sharing options...
BugSir007 Posted April 9, 2016 Report Share Posted April 9, 2016 Hi, Glad to talk to you. You may clear your browser cookies and cache files first and try to login again. And please make sure your password is not misspelled. Tip Give Link to comment Share on other sites More sharing options...
DeleteThisAccount-Please Posted April 10, 2016 Author Report Share Posted April 10, 2016 Hmm it's still not working, l uninstalled and did fresh install of v 4.9.2.1000 RC and cannot login to her account, but if l login to my account, it works. l also tried logging into her passport account and doing copy and paste of the email and password and that doesn't work either Tip Give Link to comment Share on other sites More sharing options...
BugSir007 Posted April 10, 2016 Report Share Posted April 10, 2016 Please make sure you are not using a proxy. Click on proxy icon at the right of the address bar to see if you have not set the browser to use a proxy... Tip Give Link to comment Share on other sites More sharing options...
DeleteThisAccount-Please Posted April 11, 2016 Author Report Share Posted April 11, 2016 It is on "use IE proxy" which is the setting I use on my computer with no issues. Should I turn disable proxy? Tip Give Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.