Unable to login browser

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My mom was using MS Edge as her browser and she was getting frustrated with it, so l downloaded Maxthon v and created a Maxthon account for her [went to the avatar on top left and created account through that]. But when I try to login it keeps saying that her email or password is incorrect. If I use the same email and password to login to the Maxthon passport website, it's fine. Am I doing something wrong?

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