Game's not loading

[harsh1998]

                            I've been facing this problem for very long period of time. The game - Marvel Avengers Alliance in facebook isn't loading. When it's fully loaded , instead of game it shows a white screen.

                       Can you do something to get the game running again ?

[joemax]

Looks to me like a Flash issue, I had no problem playing with FP v15.x.xx.xx, it refuses to play using Flash Player 20.0.0.225. Not sure it is a Maxthon issue, can you play it with other browsers?

[BugSir007]

I can see the same problem here. The game is showing a white screen after the loading is completed. It does not work in both Ultra and retro mode.

Edit: Mysteriously the game can be played after switching back to Ultra mode...

Still finding what might be causing the problem.

 

 

[Baileykos]

If you are playing on a mobile device (phones and tablets):

Please make sure that you're running the latest version of your game by visiting your App Store and verifying there are no available updates. Playing the latest version of our games ensures you'll run into as few bugs as possible. If there are no updates available for your game, please try these troubleshooting steps:

1. Turn your game and any other apps off so that they are no longer running in the background of your device. 
2. If you have social media accounts connected to your game (like Facebook or Google+), disconnect them.
3. Turn your device off and wait 10 seconds before you turn it back on. 
4. Reconnect your social media accounts to your game, verifying you're using the correct account. 
5. If these steps didn't work, please try them a second time before contacting our support team. 

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If you are playing on a computer:

1. Please clear your browser's cache and cookies.
2. Ensure your browser is up to date and you have the latest drivers through websites like WhatIsMyBrowser.com
3. Make sure your browser's view setting is at 100%. If you zoom in, you may experience technical issues.
4. After trying these troubleshooting steps, close and reopen your browser.
5. If you're still having problems, please try playing on another browser. We recommend playing through Google Chrome.

Thanks ,

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