4.9.3.1000 Incorrect Account or Password

Hello, Hande, could you log in on this webpage: http://my.maxthon.com/ on your computer?

Looking forward to your reply

Hello Maxthon team

I have the same issue as the described above. After I upgraded from 4.4.x to the latest version 4.9.x, I can't login into Maxthon Passport. Upgrade from 4.4.x to 4.9.x was a clean instalation.

I am able to login into http://my.maxthon.com/, but I am not able to login into my Maxthon 4.9.x Passport.

With Maxthon browser version 4.4.x I can login into Passport account without any issues.

Do you know what could be the problem?

Thanks and Regards

Jan

 

Appologies for double-post but I just found out that I am able to login with my phone number on MX browser 4.9.x, but I can't login with my email. Does it help solving this issue?\

I checked my settings on http://my.maxthon.com/ and email I am using to login into my Passport account is valid and verified.

Regards

Jan

 

18 hours ago, jspatenka said:

Hello Maxthon team

I have the same issue as the described above. After I upgraded from 4.4.x to the latest version 4.9.x, I can't login into Maxthon Passport. Upgrade from 4.4.x to 4.9.x was a clean instalation.

I am able to login into http://my.maxthon.com/, but I am not able to login into my Maxthon 4.9.x Passport.

With Maxthon browser version 4.4.x I can login into Passport account without any issues.

Do you know what could be the problem?

Thanks and Regards

Jan

 

Appologies for double-post but I just found out that I am able to login with my phone number on MX browser 4.9.x, but I can't login with my email. Does it help solving this issue?\

I checked my settings on http://my.maxthon.com/ and email I am using to login into my Passport account is valid and verified.

Regards

Jan

 

Hello, Jspatenka, don't worry.

Please private message me your UID and your account email, then I will try to check and solve it.

Thanks and wait your message.

I have the same problem I'm able to connect to the dashboard but when I click on maxthon online favorites box it won't connect to them it just says connecting and that's it. I'm running the latest Maxthon 4.9.3.1000

 

thanks

 

Kinnyr901

Hi there, have your problem been solved now? Please give a feedback so that we can decide whether to close this topic. 

PS: I didn't receive the UID and e-mail in private message center.