Runtime error

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the msg sais  
Microsoft visual C+++Runtime Library

Runtime error 

program C:\program files(x86)Maxthon\Bin\Maxthon.exe

this application has requested the Runtime to terminate it in unusal way .
Please contact the aplications support team for more informatiom.


the old forum told me to check Windows Updates and uptade you PC or download manual first Visual C++ Redistributable for Visual Studio 2012 Update 4 install and check updates, restart your PC, if problem isn't resolved reinstall Maxthon browser.....


but nothing from those choice help me ...the problem stil existing....

any idea?

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This is an automatic reply

in order to provide better service, can you please provide the following information :

1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)

2) Which IE version is installed?

3) Which version of maxthon is installed?

4) do you use a passport

5) What extensions and skins are installed?

6) Do you encounter the same issue with IE or Chrome?

7) Under what circumstances does this issue appear?

8) If possible, please provide a screen capture.

9) Does this issue occur only on a specific website? If so, please provide the link .

With the above information we will be happy and able to help, see you soon :)

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1. win 7.

2.explorer 11

3.the latest version of maxthon with ads plus

4yes i use passport but i had the same proble when i m not using passport just the browser 

5.i dont add any other extensions .only that the had the maxthon from the beginning

6.i dont try with any other browser

7.after the refresh of page open this message''runtime error'' ....(not after refresh ....the message open 1-2 time every day

8.i can not have screen shot

9.i dont know realy ...i will watch out

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OK, thanks for the informations. Latest version stable ( or beta (


Have you recently performed a clean installation?


Have you tested with the same version of Maxthon but portable?

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And if you download the same version but portable here and you launch Maxthon without connect to passport and change any settings, you have a same issue?

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