[Maxthon Keeps Minimizing when I switch to a game]

Thanks for the details.

We are checking this problem right now.

[ABplus and ram]

Hi A.S.

Sorry for the inconvenience.

Actually ABP needs more RAM. Same as ABP extension for Chrome...

[Adblock doesnt work]

Hi

The problem could be due to the deletion of adblockplus.mxaddon.

Do you find Adblock Plus extension in extensions manager? If not, then try to reinstall the browser.

If, the problem persists , then it might be a BUG or you running a third party software that might be preventing adblockplus.mxaddon to install.

11783

[Linux-Mint]

Hi MartinB,

IF you are looking for Maxthon for Linux, i would recommend the latest version http://forum.maxthon.com/thread-14489-1-1.html

["Website screenshot" option not working with new Quickaccess]

Hi guys,

Do you still experience the same issue?

Here some sites seem to be working fine. Website screenshot shows as expected.

Please let me know if the problem still exists, on your side.

Thanks.

[Maxthon App]

Hi DJ2013,

Happy to see you here.

Thank you for using our browser, Maxthon

If i get you well, you are referring to your browser home page. Right?

On Maxthon Homepage the Weather News and all related information are provided by Google.

We are not the one managing the Weather information.

Anyway, your request has been forwarded to our product manager to see what can be done.

Please let me know if you are referring to another page.

Thanks.

[Maxthon Keeps Minimizing when I switch to a game]

Hi dj945,

Thanks for reaching out and sorry for this inconvenience.

In order to conduct an accurate test, i would like to know on which monitor is your Maxthon running, the main monitor or the secondary monitor?

Looking forward to hearing from you.

Thanks.

[!urlDomain.empty() (2) Error]

Hi guys,

Please make sure there is no other third party softwares you are running that might be causing this issue.

How are you encountering this issue? When installing the browser or when browsing pages?

Any screenshot to see what exactly is appearing?

Thanks.

[Apostrophe and line break]

Hey guys,

Do you still experience the line break problem?

Here on my side ,all test link seem to work fine...

Please let me know how everything is working on your side.

Thanks.

[Rendering <i> tag]

Ofocurse Svilen,

It's our pleasure to help you.:handshake

Thanks for your support!

[Domain login requests on corporate intranet]

Hi guys,

Thanks for bringing back this bug.

I have inquired about it with our Dev team...This bug has not yet been fixed.

Really sorry about this.

Right now I'm making a list of long time reported bugs that haven't been fixed, and I'll put this problem on top of the list of problems that need to be solved.

Thanks.

[Double tap text formating]

Hey,

What is your device's android system info please? You can find this from Settings-->About phone-->Android version

Looking forward to hearing from you.

thanks.

[Can't play Farmville2...crashes]

Hi,

I'm back.

Here on my side i just encountered the crash problem.

After checking my crash info, it shows that the crash occurred at dx. Which means that it could be due caused by flash hardware acceleration, which was enabled. Also could be due to my old directx version.

I'll disable flash hardware acceleration and upgrade my directx version to see if the problem can get fixed.

You may try the same approach also.

11681

[Can't play Farmville2...crashes]

Hi MsMia,

Sorry for the inconvenience and thank you for the game.

I just tested it on my side, actually it's my first time to play it and I'm enjoying it.

Up to now i didn't encounter any browser crash. I'm running Mx 4.4.4.600 , same as you.

In order to identify the problem, please send us a crash report. You can find crash file in %temp%MaxthonCrashData ,zip the latest generated crash folder and send to to us. You can upload it here or send it to help@maxthon.com

We will have a look to see what might be causing you the problem.

At the same time, i suggest that you close any extensions or other third party software you are running that might be behind this issue.

Also you may log out your Maxthon account and play your game to see if it works.

Thanks.

11679

[My suggestions for Maxthon 5.0 iOS]

Hi Betafan,

Welcome to the forum and thank you for your suggestions.

At present Maxthon5.0r iOS support :

Mouse gesture : only forward and backward actions are supported. Other actions for will be added in the future.:victory:

Google Translator: you need to long press the bubble

For other features you mentioned, I'll push them to our iOS team for more consideration.

Thanks for your support! :handshake

[Double tap text formating]

Hi sercherry,

Thank you for reaching out and sorry for the problem and replying you late.

Did you check to make sure "Text auto-wrap" is enabled? In Maxthon settings.

Meanwhile, let me ask our team to have a look . I'll be back to you in a while...

[Adblock makes Maxthon laggy w/out exception]

Hi furkanavshar,

Sorry for the inconvenience.

From the time i saw your thread, with the version of MAXTHON I'm posting this reply with, i opened 8 tabs from the link you provided and followed your instruction to reproduce the problem you mentioned but i couldn't reproduce your issue. Scrolling in pages and switching tabs work fine. My ABP and both Maxthon and Easy Lists are enabled.

It's true that ABP could be the reason behind this issue.

I'll let our Dev team perform a thorough investigation on this issue and see how to fix it.

Thanks.

[Rendering <i> tag]

Hi again ,

After some investigation, we found out that the problem could be due to many factors including webpage display settings.

I would suggest that you try to reset "Web page font" ( in Wed page display options under advanced settings) to Default to see if it is effective or everything works properly.

Thanks for your support!

11675

[Rendering <i> tag]

Hi Svilen,

Sorry for the late reply and sorry for the inconvenience.

I have reported your problem to our engineering team and right now we are investigating on it.

I'll be back to you soon, when we are done.

Stay tuned.

Thanks.

[Video Stream Issues]

With Smooth scrolling disabled , smooth scrolling is working fine with the website . You may turn it off and restart the browser to see if it is effective.

As for video streaming, it works fine as well. You may need to disable any extensions or ad-block rules that might be causing you the issue.

Please try these approaches and let us know what happens.

Thanks for your support!

[Download/Upload Speed indicator not working]

Hi,

Sorry for the inconvenience.

Here on my end I'm using the latest Betta version 4.4.4.600 and Download/Upload Speed work fine.

Please manually click on the them to see if they can display, the upload speed was showing 0.0KB/s until i clicked on it the drop-down menu to enable the connection:)

You may try the same to see if it works.

Thanks.

11664

[Problem with downloading.]

Hi guys,

Thank you for more details about this issue.

I do know that Maxthon download manager is not that stable and i have already notified our team about the issue.

Our development team is aware of the problem and they are working on it.

We do recommend to use other downloaders in case you find Maxthon download manager not working well.

Please wait patiently for the fix.

Thanks for your continuous support.

[Problem with downloading.]

odyssee replied at 2015-2-2 02:05

this is interesting, it's the first time I read about using professional downloaders for heavy fil ...

The problem is known and our developers are working on it, but it has not yet been fixed .

At the moment we do recommend to change another downlaoder rather than Maxthon download manager when this problem occurs.

Thanks.

[Problem with downloading.]

Hi klu,

Really sorry for this inconvenience.

Actually it is recommend to use professional downloaders for heavy and very important files.

I'll forward your problem with the link to our team for more follow up.

Thanks for your support!

[How to fix Error 500: Response Never Closed?]

Hello diptaa,

Glad to talk to you and sorry for the inconvenience your came across.

Do you use a maxthon account? If so, would you log out your account and try to visit the url again. The problem could be due to your browser settings....

Also, please provide us with the specific url to conduct a test. We will be more than happy to help you.

Looking forward to hearing from you.

Thanks for your support!