BugSir007

March 29, 2015

Glad to hear that it is working fine:)

March 28, 2015

Hi again,

Did you try to edit the link of Facebook in new tab quick dial to see if it works? Maybe the page you are opening is expired?!!!

March 27, 2015

Hi roflmfaoo,

Glad to talk to you.

Actually the version you are using is old and may present some issues.

Here on my end i tested with the MX4.4.4.2000 and the content in the website displays fine in both retro and ultra mode.

You may upgrade your browser to the latest version http://forum.maxthon.com/thread-14823-1-1.html and try again.

Hope this info helps you solve the issue.

13025

March 26, 2015

Bananeisafree replied at 2015-3-25 06:46

Hi evryone, I recently started using Maxthon, and, as an old Opera user, I am quite pleased with the ...

Hi Bananeisafree,

Welcome to the forum.

Glad to hear that disabling GPU acceleration has helped to fix your problem.

In order to identify the cause of the problem, we would like you guys to provide us with the specific link of the video you are playing. We'll conduct a test and try to find out what might be the root of the issue. We will be more than happy to help you.

Thanks again for your support!

March 26, 2015

Hi ultra7up,

Here i do not use Hotspot Shield Elite, but i would like to know what is happening exactly?

I'll let our testing team check and see if the problem can be identified.

Thanks.

March 24, 2015

Hello again,

Today we are very excited to let you all know about how is the progress of reported bugs.

This last week our developers have managed to fix two new bugs, the bug with Canvas effects that were not supported in maxthon and the bug that Blocked contents in ABP were not displayed correctly.

The Apostrophe sign and line break issue has not been solved yet, but we hope to get it fixed in the new browser core.

That's all for bug fix progress status at the moment.

Hope your browsing experience gets better and better.

Thanks for your continuous support.

Have a nice time.

1284612847

March 24, 2015

Hi Zugi,

Glad to talk to you again.

Here i tried your website and everything seems to be working fine. Youtube videos are displayed, icons appears...

Please give us a specific link with the video that does not display and indicate which icons that are not displayed in a screenshot.

We'll test on our side to see what is going on.

Looking forward to hearing from you.

Thanks.

12843

March 24, 2015

Hi iKerry,

Glad to talk to you.

Here i can reproduce the same issue. It seems to be related to zoom value.

With 120% page zoom i can reproduce the issue, but it works fine when page zoom is set to lest than 120%( 110%,100%).

You may change your page zoom and try again.

At the same time, we'll do our best to see how we can fix this problem.

Thanks for your support.

March 24, 2015

Hi DARKSTORM,

Glad to talk to you.

You meant opening Facebook from quick access page? Here it works fine.

You clear cookies and cache files and try again.

March 23, 2015

Hi shechemworks,

Glad to talk to you.

Sorry for the inconvenience you came across.

Are you logged in Maxthon on your two computers at the same time?

I suggest you log out your Maxthon account from the second computer and make sure your changes are saved and synced before your login again.

At the same time, we will conduct more investigation to see if we can reproduce your problem.

Thanks for your support!

March 17, 2015

Hi guys,

Hope you are doing fine.

Here we go again with the bugs fix progress.

Not many bugs have been fixed this last week but it's not because we didn't care.

Our developers did their best but still some bugs were hard to identify their cause and others are not easy to fix.

Anyway, in this new form you'll find new comments made on some reported bugs.

If there are any changes in bugs status, we will let you know.

Thanks for your support!

Have a nice time.

1271512671

March 16, 2015

skidude replied at 2015-1-2 08:08

Thanks for the update. I will try and be patient. I realized that it was a bug some time ago as ...

Hi,

Sorry for taking so long to get back to you.

Up to now, this bug has not been fixed yet. Really sorry for that.

Here, we would like to know which router you are using.

Looking forward to hearing from you.

Thanks,

March 12, 2015

Oliver One replied at 2015-3-12 00:06

OK, with last version, are solved this (maybe linked) :

http://forum.maxthon.com/thread-14552-1-1.ht ...

Thanks,

Yeah, these two have been mentioned in the changelog for the version to be launched today...

Please wait for the official release.

Thanks.

March 12, 2015

Hi guys,

I'm moving this thread to Maxthon Computer Support area so that everyone can see bugs fix progress.

March 10, 2015

Oliver One replied at 2015-3-9 22:47

Can you explain the line 9

Oops!

Actually i wanted to edit this line and i mistakenly typed in something wrong.

Already modified.

Thanks for your attention.

March 10, 2015

Hi guys,

It's been a while.

I'm around now.

Today, we are very happy to provide you with the progress of Bugs and Suggestions claimed since a long time ago.

As you can see in the below compilation, all problem with Gmail and Google Plus have been addressed:victory: I hope they won't occur again.

Web notification, the problem that was raised in June last year, has also been fixed.

Our development team deserve a Thumbs-up, right?

Ofcourse we thank you guys for your support and patient during this whole process.

The best is yet to come!

1246812463

March 5, 2015

Hi DeHARcO,

Welcome to the forum.

Really sorry for this inconvenience.

After reading your post i just tried skynote on my android phone(Galaxy S3) and all my notes created a few days ago (from PC Maxthon skynote) synced successfully

If your android skynote looks different from your PC's then i would suspect that you are using two different accounts on your devices.

Please make sure you are logged into your android skynote with the same account as the one you use on your Maxthon for PC. Your notes should sync successfully unless if there is a problem with your internet speed.

I hope this information is useful to you.

Have a nice time

Thanks.

Edit:I just created a new note on my android skynote and it synced to my PC Maxthon skynote as well. Didn't encounter any problem.

February 18, 2015

Hi, Sorry for replying you late. Here we conducted a test but we could not reproduce this issue. Have you set your browser to minimize to system tray (In try icon setting under advanced settings)? Make sure this option is untucked and try again.

Thanks

February 16, 2015

Dinataspace replied at 2015-2-15 14:24

Absolutely agree, any kind related with flash player on Maxthon still need to be more optimized. In ...

Hi Dinataspace,

Really sorry for the inconvenience.

Which game are you playing that is making the browser crash please?

If convenient, please provide us with the crash report to have a look.

Also, you may need to disable flash player hardware acceleration ( right click on a popped up flash content--settings-untick "hardware acceleration"option box) and try again:)

Please let us know if there are any other issues.

Thanks for your support!

11854

February 16, 2015

Hi PerritoCaliente,

Glad to talk to you.

Sorry for any inconveniences you encountered.

In order to accurately help you, would you please let us know which data are you talking about?

During the period you mentioned, are you sure you were using your account?

Please provide us with more details, we'll be more than happy to help you.

Thanks.

February 16, 2015

Hi Mist001,

Sorry for the inconvenience.

Here on my side i conducted a test but i couldn't reproduce this issue. I can login into my eBay account without any problem.

Are you browsing in a normal window ?

If you have allowed cookies on all sites and the problem still exists, then you may need to check if there is no other third party software (anti viruses...) you are running that might be causing the problem.

Also, if you are using Maxthon account , you may log out and give it a try again.

Thanks.

February 16, 2015

Hi Marcos Previato，

Thank you for asking these questions.

Actually,If you close the Browser in less than 15min, this online time is ignored. The online time is accumulated in this way:

Online time 0-15min(not included) = 0

Online time 16-30min(not included = 15min

Online time 31-45min(not included) = 30min

Online time 46-60min(not included)= 45min

Another thing you may need to know is that the Online Level is upgraded when the browser is restarted.The browser doesn't query the info every hour.

For the auto-update issue, Only stable versions are pushed to users , beta versions are not pushed.

Unless something on our severs went wrong ,otherwise you should be notified when there is a stable version.

Since several users have been claiming that the auto update does work, i have notified our team about this issue and we are conducting more investigation to see what might be causing this issue.

Once the cause of the problem is identified, we'll try to fix it ASAP.

Hope this information is helpful to you.

Thanks for your support!

February 13, 2015

Hi UFO106,

Sorry for this issue.

What version of Maxthon are you using please?

Here on my side i tested with this page http://knowyourmeme.com/memes/subcultures/anime/photos/trending?ref=popular-galleries . I opened more than 15 images in background tabs, just as you mentioned, and when i go to one of opened tabs, i see that it is loaded, not completely but i can see loading ...

Please check your ABP filter and disable unneeded filters. Too many filter can negatively affect page loading...

Thanks.

February 12, 2015

gexxy replied at 2015-2-11 15:16

problem without solution ... problem forgotten...

Hi,

What problem are you exactly experiencing?

For the icon display issue, today i seem to reproduce it.

11816

February 11, 2015

Hi maks_s,

Sorry for the inconvenience.

In order to conduct an accurate test ,we would like you to tell us how to reproduce this issue. Which words are you trying to type and what results are you getting? How should the suggestions be? A screenshot to have a look would be helpful too.

Looking forward to hearing from you.

Thanks for your support!

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