Simon Tomsett

followup Favorites Gone

5 posts in this topic

I'm using a Chuwi Hi10 in Android mode. For no reason, all my Favorites just disappeared. I can't find them in the file system. Are they backed up? Is it possible to recover them?

Help would be appreciated. Version 4.3.5.2000 Build 2900.

 

Pawncob.

 

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Hi Pawncob, do you have other devices installed with Maxthon?

 

You may try this button to sync data from our server. If the issue still exists after syncing, please provide your Maxthon account, I'll let our technicians have a check.

QQ截图20170308173539.png

 

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Nothing else connected to the Chuwi. Favourites weren't stored in the cloud, so can't restore from there.

 

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Hi there, how many devices do you have installed Maxthon? Like on PC, Mac or other tablets?

You can login uu.me to check if your favourites are still online.

If you can still not get them back, tell me your Maxthon account, our colleague may help restore them for you.

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