7twenty

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Posts posted by 7twenty

  1. I also notice that clicking on the upper left screen Maxthon 'smiling' icon box, does not show me any link towards update any of the Maxthon versions, otherwise I would have upgraded sooner.That was a one off build from a different branch, and I think the new versions weren't detected in the updater because of it.

    Most badly affected is my POP3 email accountRunning through Maxthon? Or a dedicated program?

    Can you provide a screenshot of the issues (CTRL-F1 while running Maxthon)? Seems very odd and doesn't seem directly Maxthon related.

    If you can run HijackThis select the first option and paste the log file it creates here.

  2. Crashes
    To help the Maxthon developers find the cause of crashes, you can send crash reports found in the following folders.
    Open a Windows Explorer window and type the following into the address bar:

    For Maxthon 4: %temp%\MaxthonCrashData
    For Maxthon 3: %appdata%\Maxthon3\Temp\Crash

    Zip the folders and send the file in an email to: help@maxthon.com

    You can also make a post on the forum.


    Plug-in Issues
    First test with Retro mode.
    Ensure the Allow all sites to run plugins option is checked in the Advanced Settings page.

    Use Retro mode as an alternative until it's fixed in Ultra


    Adobe Flash
    For information on getting the most recent version of Adobe Flash working Maxthon please see this thread.


    Maxthon PDF viewer
    If you don't want the internal PDF viewer to open PDF files:
    Open a Windows Explorer window and go to your Maxthon install folder then navigate to the following folder:
    \Core\Webkit\
    Rename or delete the pdf.dll file.


    Smooth scrolling
    Some advanced options can be changed for smooth scrolling. NOTE: Only available in Maxthon 3.0.1.2 and later versions.

    Open a Windows Explorer window and go to your Maxthon install folder then navigate to the following folder:
    \Temp\MxWebkit\

    The settings are found in the file WKSetting.ini.

    Find or add the following section:
    [scrollPage]

    Add the current default parameters:
    ScrollPageSmoothly=true
    WheelBeginDumping=20
    WheelEndDumping=50
    WheelAccel=4
    WheelStep=140

    Parameter definitions:
    ScrollPageSmoothly = true:  Enables smooth scrolling (default), set to false to disable. NOTE: this should be set using the option in Maxthon settings.
    WheelBeginDumping = 20:  The amount of smoothing at the start of rolling stage. Range is from 0 to 100
    WheelEndDumping = 50:  The amount of smoothing at the stage the degree of smoothing parameter. Range is from 0 to 100
    WheelAccel = 4:  Roll acceleration factor. Range is 0 to 450
    WheelStep = 140:  Reference rolling step. Range is 0 to 300

    If it seems that smooth scrolling still isn't working you can add the following paramater to force enable:
    ForceEnable=true

    Thanks to kliop00023 for some of the info included above.

    • Like 2
  3. It does use a number of processes, I don't think it's per tab though. I think it's based around each function eg. extensions/plugins/main tab and some others.

    I'm not familiar with the userChrome.css. Maxthon skins files are just HTML/CSS, so if you know your way around that you should be able to figure it out.

    If I get a chance I might have a look before Christmas comes and give you some more details on what you need to look for.

  4. This is a basic troubleshooting guide for users to try and find the cause of issues. Following the guide should allow you to hopefully fix the issue, or at least figure out the source that is causing it so that when posting on the forum users have more information available to offer help.

     

    1 /
    Are you running the latest version of Maxthon? Check the forum for any new releases and update/reinstall. Most issues will generally be resolved in new builds, or just by the reinstall process. Also ensure you have the latest version of Flash and any other plugins you might be using.

    If an update/reinstall doesn't work, try doing a clean install which removes all userdata during the uninstall process. Your userdata will be restored if you are using a Maxthon Passport. If you're using a local/guest account, make sure you have a backup of your Maxthon userdata folder (Open an explorer window and type the following into the address bar: %appdata%\Maxthon3\Users\guest). Keep a copy this folder, then copy it back once you have reinstalled.

    2 /
    Do a forum search. Chances are someone has had the issue before you and a fix has been found. If you find a solution that works, reply in the thread so others know that it has worked for other users as well.

    3 /
    Try changing to Retro Mode. A great feature of Maxthon that allows you to view a site using the Internet Explorer renderer in case the site has issues with Webkit/Blink. Main Menu > Switch Browser Core, or press the lightning button on the right of the address bar so it changes to a broken blue page.

    4 /
    Connection error? (eg. unable to resolve domain name or can't connect error) try with another browser to see if it also has the same issue. Use a site like http://isup.me to check that the site is in fact online. Also check there isn't a problem with your DNS servers. You can try testing with Google (8.8.8.8) or OpenDNS (208.67.222.220) servers.

    And always provide a link to the site/page in question when posting so others can check to see if the problem is more widespread.

    5 /
    Try disabling AdBlock Plus. Sometimes overly aggressive blocking can cause issues on a site. If this fixes the problem some of your rules may need to be revised. Post on the forum and someone should be able to offer a solution.

    6 /
    Try deleting/clearing cookies There might be a corrupt or invalid cookie causing the problem. Deleting them will ensure new ones are created.
    Option 1: (Ctrl-Shift-Del) or from the Main Menu > Clear Browsing Data menu option, or toolbar. [Images here]
    Option 2: To delete cookies for only one site you can use the Developer Tools. [Images here]
    Option 3: You can also use the following 3rd party programs: -
    CookieSpy which can show Maxthon cookies, and DB Browser for SQLite which offer more advanced means of working with cookies. [More details here]
    NOTE: Only option 1 is recommended. Options 2 & 3 are only for advanced users.

    7 /
    Try disabling all extensions. If disabling extensions fixes the problem then one of your extensions is causing the problem. Enable them one by one testing after each until you find the one causing the problem.

    8 /
    Check the advanced options. Ensure you are using the default User Agent (should be unchecked), check with GPU acceleration on/off, and ensure that "Allow all sites to run plug-ins is enabled" if trying to troubleshoot a plugin related problem. These can be found by going to Main Menu > Settings > Advanced.

    If the above steps don't resolve the issue, follow the next steps which should help determine if the problem is with Maxthon, your account settings or system related and hopefully lead to the cause of the problem.

    9 /
    Sign out of your Maxthon Passport. Check to see if the same problem still occurs. If not signing in fixes the problem, then it's more than likely a settings related issue. Disable all sync options from the menu then enable them one by one, testing for the problem until it occurs again. Once you know which settings are causing the issue make a post on the forum with the details for further assistance.

    10 /
    Test with Maxthon Portable. Download & extract to any folder, run, check for the issue. DO NOT SIGN IN to your Maxthon Passport account. If this works then it's more than likely related to your install. Doing a clean install should fix the problem.

    If going through the above doesn't fix the problem, then start a thread on the forum to see if someone can help out. Offer as much information as you can, especially the following:
     - Any error messages;
     - What version of Maxthon and operating system you are running;
     - Any out of the ordinary programs (network related like firewalls, or downloaders like Orbit);
     - What you have tried to fix/find out what the issue was. Otherwise people will offer solutions that you may have already done;
     - And if applicable link some screenshots if it will make things easier for others to understand the problem.

    The best case scenario is you will find and fix the issue without having to wait hours or days for a response on the forum. At minimum you will narrow in on the issue allowing others to offer a quicker and more appropriate response for the problem. And you may learn something as well :-)

    Happy troubleshooting!

    • Like 4
  5. Maxthon comes with a version of Adobe Flash to ensure the browser is able to play all Flash content upon installation, although this version isn't always the most recent. This is to ensure that any issues related to new releases of Flash don't cause issues with Maxthon. You can force Maxthon to use the most current version of Flash by following the instructions below.

     


     

    The most recent version of Adobe Flash is available from here: http://get.adobe.com/flash

    The "Allow all sites to run plug-ins" option must be enabled in Settings > Advanced.

    An auto-updater tool has been created by Truuuc which automates the procedures below.

     


     

    If you have any issues with the above, please follow the descriptions linked below.

    For Maxthon 5.x & 4.9.x follow the instructions in this post.

    For Maxthon 4.4.x and earlier follow the instructions in this post.

    • Like 6
  6. Lots of number waving around here. At the end of the day you should be using the browser that suits your browsing/work habits the best. No point in having one that is blazingly fast but missing all the features you require to do your job.

    The difference of a few hundred points here or there I don't think makes any difference to anyone apart from those that want to say "hey look at me, my number is bigger!!"

  7. Mist001 replied at 2014-12-19 03:36 back.gif

    Yeah but remember, this has only happened with the latest version which indicates a problem with ...

    If the problem is as big as you state then it should be happening to more people. As of now you are the only one that's reported it, so it's hard to try and figure out what the cause is.

    I have never seen that message for example apart from when you posted about.

    I would hope that smilefly should be able to pickup where the message is coming from seeing as the dev's should know what the message is for.

  8. 30114452 replied at 2014-12-18 09:22 back.gif

    The correct way to fix such a problem is to go into you c:\windows\syswow64\macromed\flash within th ...

    That's the second time you've offered that same suggestion even after it was noted in the link you provided that it isn't required (which you also acknowledged).

    The method that magg provided is (as far as i'm aware) the widely accepted - and simplest -solution to the issue.

  9. Test link #1 shows the error.

    Test link #2 works properly.

    The link in the post from the top of the page also works correctly. The box it was displayed in didn't adjust size no matter how big/small MX was sized. Text was always displayed correctly.

    It's strange that some words are affected and not others, at least on my system.

    My system is set to use English and Unicode UTF-8 encoding if that has anything to with it. Might be language settings related?

  10. and some of the Extension doesn't appear on the left sidebar , such as the Mouse unfreeze and few moreCan't find any extension with that name, but all the right click enabling extensions don't add a button to the sidebar, only the toolbar. That's the way they were designed.

    Older versions (up to about 4.4.2) forced extensions to be placed in the sidebar even if they were coded to be placed on the toolbar. That is probably the cause. This can be changed by modifying the extension.

    And now the QUickAccess got no thumbnail pictures? If i want the thumbnail picture, how to do it?As stated in the above post. You should be aware that any site that is part of the selection list (accessed by pressing the + on a tile) won't get a screenshot, but just a logo placeholder instead. See an ongoing discussion here.

    @Beso_910, maybe you can remind your bosses about this issue (again).

  11. Ungrouping shouldn't lose the links, they should just become normal sized boxes instead. Check the following pages.

    There are 3 sizes of boxes available. The smaller and larger ones can only be used by creating a website mosiac: Click + on a tile > Apps > Website Mosiac

    You can then add sites to that Mosaic tile by drag/dropping other tiles to it, or using the + option. You can have 4 mid sized, 1 large & 5 small or 9 small ones.

  12. Not at this time unfortunately.

    And apparently it won't happen as Maxthon doesn't have the API support to make it happen. See here for details.

    The dev's are working with the AdBlock team to get a version of AdBlock to Maxthon. If enough people make noise about Ghostery the same might happen.

  13. tony. replied at 2014-12-15 08:08 back.gif

    works fine on some sites - not on here though

    Just tested the 2 extensions with the green icons. They both work, but as .tony said, only on certain sites.

    I can't remember who mentioned this (may have been SWFflash0), but extensions are disabled on all maxthon sites, so extensions/skins/forum/main website etc. To test you need to be on another site and have to refresh the page so the script gets loaded.

    With that said, i think the scripts are somewhat useless given it's easier just to use a gesture, but i'm sure someone might have a need for them for some reason.

  14. No.1MaxthonFan replied at 2014-12-11 11:44 back.gif

    And who, exactly, is Beso_910. Is he a Dev., a Maxthon Rep, an Admin, or just a common ordinary u ...

    Yeah, it's very odd. Just going by some of the responses in the past it sounds like he is a MX team member. But then again he also hasn't stated any irrefutable proof that he is.

    And it's not the first time a new rep has started posting without a badge.

    Just seems a little strange/stupid/pathetic that no one could organise to set up his account properly. Even if he just posted saying that he's a member so people are aware.

  15. Maybe i'm missing something here, but how does the new QA matter if it isn't even being used? A local start page is being used from what I can tell?

    I'd be playing around with YTC and see if it can be fixed using that.

    2nd option would be to upload the start page to your personal webspace and access it from there seeing as it seems to work via HTTP. Maybe the issue will be resolved one day and you can go back to using a local page.