Gandjar Posted March 10 Report Share Posted March 10 Hi, I am actually Maxthon user since very long time ago (since MyIE 2 ?), just today I don't know why I can't log in to my Maxthon account. I already tried to use 'forgot password' but no success. And I already installed the newest version (7.3.1.2600). Any help is really appreciated 🙏 1 Quote Link to comment
BugSir009 Posted March 10 Report Share Posted March 10 46 minutes ago, Gandjar said: Hi, I am actually Maxthon user since very long time ago (since MyIE 2 ?), just today I don't know why I can't log in to my Maxthon account. I already tried to use 'forgot password' but no success. And I already installed the newest version (7.3.1.2600). Any help is really appreciated 🙏 Hi Gandjar, kindly provide me with your Maxthon account email and I will try to reset your password for you. Quote Link to comment
Gandjar Posted March 10 Author Report Share Posted March 10 Hi BugSir009, Thanks a lot for your quick response. This is my e-mail: gandjar.k@gmail.com Many thanks 🙏 Quote Link to comment
Gandjar Posted March 11 Author Report Share Posted March 11 Hi BugSir009, Many Thanks, it works great now! 🙏 1 Quote Link to comment
Skorp Posted March 15 Report Share Posted March 15 Hello BugSir009! Please, reset the password for account/email: alexandram-81@mail.ru. Quote Link to comment
Vikor469 Posted March 16 Report Share Posted March 16 I hve same problem, please help, my email sov7@mail.ru Quote Link to comment
BugSir009 Posted March 18 Report Share Posted March 18 On 3/15/2025 at 4:36 PM, Skorp said: Hello BugSir009! Please, reset the password for account/email: alexandram-81@mail.ru. Hi Skorp, please refer to PM. On 3/16/2025 at 6:38 PM, Vikor469 said: I hve same problem, please help, my email sov7@mail.ru Hi Vikor469, I have reset the password for you. Kindly pm me for the new password. 1 Quote Link to comment
Skorp Posted March 20 Report Share Posted March 20 Hi BugSir009!!! Thank you for reply. It is not working still. The error is "-7 net::ERR_TIMED_OUT". What should i do now? Quote Link to comment
BugSir009 Posted March 21 Report Share Posted March 21 11 hours ago, Skorp said: Hi BugSir009!!! Thank you for reply. It is not working still. The error is "-7 net::ERR_TIMED_OUT". What should i do now? Hi Skorp, kindly try with the latest 3800 version https://github.com/maxthon/Maxthon/releases/download/7.3.1.3800/maxthon_7.3.1.3800_beta_x64.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.3800/maxthon_7.3.1.3800_beta_x86.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.3800/maxthon_portable_7.3.1.3800_beta_x64.ziphttps://github.com/maxthon/Maxthon/releases/download/7.3.1.3800/maxthon_portable_7.3.1.3800_beta_x86.zip Quote Link to comment
Skorp Posted March 22 Report Share Posted March 22 Hello BugSir009!!! Thank you very much!!! Now it works! (maxthon_portable_7.3.1.3800_beta_x64.zip). 1 Quote Link to comment
Skorp Posted March 28 Report Share Posted March 28 Hello BugSir009!!! I have installed Version 7.3.1.4200 (64-bit)Please, reset the password for my primary account/email: skorp.eagle@gmail.com Quote Link to comment
BugSir009 Posted April 1 Report Share Posted April 1 On 3/29/2025 at 2:28 AM, Skorp said: Hello BugSir009!!! I have installed Version 7.3.1.4200 (64-bit)Please, reset the password for my primary account/email: skorp.eagle@gmail.com Hi Skorp, password has been reset. Quote Link to comment
Skorp Posted April 1 Report Share Posted April 1 (edited) Hello BugSir009!!! I have a new problem. I can do nothing in my https://my.maxthon.com/. I can't change the password, i can't change the phone. When i try to do it the Maxthon crushes. What is wrong with my https://my.maxthon.com/? I've tried on different device and the same result. Help again please.Account/email: skorp.eagle@gmail.com Edited April 1 by Skorp Quote Link to comment
BugSir009 Posted April 1 Report Share Posted April 1 4 hours ago, Skorp said: Hello BugSir009!!! I have a new problem. I can do nothing in my https://my.maxthon.com/. I can't change the password, i can't change the phone. When i try to do it the Maxthon crushes. What is wrong with my https://my.maxthon.com/? I've tried on different device and the same result. Help again please.Account/email: skorp.eagle@gmail.com Hi Skorp, which device have you tried on? And do you have any extensions? Do disable all extensions and try again. Quote Link to comment
juliosplinter Posted April 4 Report Share Posted April 4 Hello, how are you? (I have already asked for help by email, but no response so far) I use the Maxthon browser, with 2 users, and one of them I don't have a password, I don't have an account. It recently updated automatically, and now it's asking me for a password, I set a new password, and it returns the message "user not found". I have study links saved in the user. And I need them. How can I retrieve them?https://uploaddeimagens.com.br/imagens/UZax-zk image of code receivedhttps://uploaddeimagens.com.br/imagens/vPV-wOA response when trying to set a new password. I've tried with every email I use, and always the same thinghttps://uploaddeimagens.com.br/imagens/LRnKnCk Quote Link to comment
bentennyysonn Posted April 5 Report Share Posted April 5 (edited) I'm facing the same issue with my Maxthon account, where I can't log in, and I’m unable to post in the relevant product support subforum. Has anyone found a solution? I’ve tried all the usual steps, but it still doesn’t work. Would appreciate any help. Edited April 8 by bentennyysonn Quote Link to comment
BugSir009 Posted April 7 Report Share Posted April 7 On 4/5/2025 at 12:36 AM, juliosplinter said: Hello, how are you? (I have already asked for help by email, but no response so far) I use the Maxthon browser, with 2 users, and one of them I don't have a password, I don't have an account. It recently updated automatically, and now it's asking me for a password, I set a new password, and it returns the message "user not found". I have study links saved in the user. And I need them. How can I retrieve them?https://uploaddeimagens.com.br/imagens/UZax-zk image of code receivedhttps://uploaddeimagens.com.br/imagens/vPV-wOA response when trying to set a new password. I've tried with every email I use, and always the same thinghttps://uploaddeimagens.com.br/imagens/LRnKnCk On 4/5/2025 at 8:25 PM, bentennyysonn said: I'm facing the same issue with my Maxthon account, where I can't log in, and I’m unable to post in the relevant product support subforum. Has anyone found a solution? I’ve tried all the usual steps, but it still doesn’t work. Would appreciate any help. Hi juliosplinter bentennyysonn, may I know which version are you using? Please make sure you are using the latest 7.3.1.4200 version. Quote Link to comment
juliosplinter Posted April 7 Report Share Posted April 7 14 hours ago, BugSir009 said: Olá juliosplinter bentennyysonn, posso saber qual versão você está usando? Por favor, certifique-se de que você está usando a versão mais recente 7.3.1.4200. is updated exactly to the version you mentioned Quote Link to comment
BugSir009 Posted April 8 Report Share Posted April 8 8 hours ago, juliosplinter said: is updated exactly to the version you mentioned Hi juliosplinter, could you download the latest 4400 version as attached below? The login issue should be resolved in the latest version. https://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_7.3.1.4400_beta_x64.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_7.3.1.4400_beta_x86.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_portable_7.3.1.4400_beta_x64.ziphttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_portable_7.3.1.4400_beta_x86.zip Quote Link to comment
juliosplinter Posted April 9 Report Share Posted April 9 On 4/7/2025 at 11:52 PM, BugSir009 said: Hi juliosplinter, could you download the latest 4400 version as attached below? The login issue should be resolved in the latest version. https://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_7.3.1.4400_beta_x64.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_7.3.1.4400_beta_x86.exehttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_portable_7.3.1.4400_beta_x64.ziphttps://github.com/maxthon/Maxthon/releases/download/7.3.1.4400/maxthon_portable_7.3.1.4400_beta_x86.zip The software has been updated to version 7.3.1.4201 and is working perfectly. I will make a backup and then update to version .4400. Thanks, Adm. 1 Quote Link to comment
Skorp Posted April 10 Report Share Posted April 10 (edited) On 4/1/2025 at 1:12 PM, BugSir009 said: Hi Skorp, which device have you tried on? And do you have any extensions? Do disable all extensions and try again. Hi BugSir009!!! I've tried two different devices on W11 and disabled every plugins and features. Still not working. I can't change phone numder. Password I've changed in "Forgot Password". Edited April 18 by Skorp Quote Link to comment
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