Can't log in to my Maxthon account, Help


Recommended Posts

Hi, I am actually Maxthon user since very long time ago (since MyIE 2 ?), just today I don't know why I can't log in to my Maxthon account.  I already tried to use 'forgot password' but no success. And I already installed the newest version (7.3.1.2600). Any help is really appreciated 🙏 

  • Like 1
Link to comment
46 minutes ago, Gandjar said:

Hi, I am actually Maxthon user since very long time ago (since MyIE 2 ?), just today I don't know why I can't log in to my Maxthon account.  I already tried to use 'forgot password' but no success. And I already installed the newest version (7.3.1.2600). Any help is really appreciated 🙏 

Hi Gandjar, kindly provide me with your Maxthon account email and I will try to reset your password for you.

Link to comment
On 3/15/2025 at 4:36 PM, Skorp said:

Hello BugSir009!

Please, reset the password for account/email: alexandram-81@mail.ru.

Hi Skorp, please refer to PM.

On 3/16/2025 at 6:38 PM, Vikor469 said:

I hve same problem, please help, my email sov7@mail.ru

Hi Vikor469, I have reset the password for you. Kindly pm me for the new password.

  • Like 1
Link to comment
4 hours ago, Skorp said:

Hello BugSir009!!!
 

I have a new problem. I can do nothing in my https://my.maxthon.com/.

I can't change the password, i can't change the phone. When i try to do it the Maxthon crushes. What is wrong with my https://my.maxthon.com/?

I've tried on different device and the same result.

Help again please.

Account/email: skorp.eagle@gmail.com

Hi Skorp, which device have you tried on? And do you have any extensions? Do disable all extensions and try again.

Link to comment

Hello, how are you? (I have already asked for help by email, but no response so far)

I use the Maxthon browser, with 2 users, and one of them I don't have a password, I don't have an account.

It recently updated automatically, and now it's asking me for a password, I set a new password, and it returns the message "user not found". I have study links saved in the user. And I need them. How can I retrieve them?


https://uploaddeimagens.com.br/imagens/UZax-zk

image of code received

https://uploaddeimagens.com.br/imagens/vPV-wOA

response when trying to set a new password. I've tried with every email I use, and always the same thing
https://uploaddeimagens.com.br/imagens/LRnKnCk

Link to comment

I'm facing the same issue with my Maxthon account, where I can't log in, and I’m unable to post in the relevant product support subforum. Has anyone found a solution? I’ve tried all the usual steps, but it still doesn’t work. Would appreciate any help.

Edited by bentennyysonn
Link to comment
On 4/5/2025 at 12:36 AM, juliosplinter said:

Hello, how are you? (I have already asked for help by email, but no response so far)

I use the Maxthon browser, with 2 users, and one of them I don't have a password, I don't have an account.

It recently updated automatically, and now it's asking me for a password, I set a new password, and it returns the message "user not found". I have study links saved in the user. And I need them. How can I retrieve them?


https://uploaddeimagens.com.br/imagens/UZax-zk

image of code received

https://uploaddeimagens.com.br/imagens/vPV-wOA

response when trying to set a new password. I've tried with every email I use, and always the same thing
https://uploaddeimagens.com.br/imagens/LRnKnCk

 

On 4/5/2025 at 8:25 PM, bentennyysonn said:

I'm facing the same issue with my Maxthon account, where I can't log in, and I’m unable to post in the relevant product support subforum. Has anyone found a solution? I’ve tried all the usual steps, but it still doesn’t work. Would appreciate any help.

Hi juliosplinter bentennyysonn, may I know which version are you using? Please make sure you are using the latest 7.3.1.4200 version.

Link to comment
On 4/7/2025 at 11:52 PM, BugSir009 said:


The software has been updated to version 7.3.1.4201 and is working perfectly. I will make a backup and then update to version .4400.

Thanks, Adm.

  • Thanks 1
Link to comment
On 4/1/2025 at 1:12 PM, BugSir009 said:

Hi Skorp, which device have you tried on? And do you have any extensions? Do disable all extensions and try again.

Hi BugSir009!!!
I've tried two different devices on W11 and disabled every plugins and features. Still not working. I can't change phone numder. Password I've changed in "Forgot Password".

Edited by Skorp
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.