I purchased the video download subscription but it seem to be "In Queue"

[DaMkor]

After entering my card credentials and proceeding, a blank page appeared with the letters in the upper right corner.

"Payment Successful."

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After that, I received an email with this message to the email linked to the session account (I censored my personal data):

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Dear xxxxxxxxxxxxxx,

Thank you for choosing Maxthon Browser's video download service. We are delighted to inform you that your subscription to the video download service has been successfully activated.

Order Number: xxxxxxxxxxxxxxxxxxx

Your Subscription Plan:

subMonth

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When I try to download webm videos of less than 1080p after choosing the destination folder and clicking on save, then the video appears in the download manager "In Queue", I do not have download media extensions. What should I do to be able to download videos?

[BugSir009]

3 hours ago, DaMkor said:

After entering my card credentials and proceeding, a blank page appeared with the letters in the upper right corner.

"Payment Successful."

.

.

.

.

.

After that, I received an email with this message to the email linked to the session account (I censored my personal data):

.

.

.

.

.

Dear xxxxxxxxxxxxxx,

Thank you for choosing Maxthon Browser's video download service. We are delighted to inform you that your subscription to the video download service has been successfully activated.

Order Number: xxxxxxxxxxxxxxxxxxx

Your Subscription Plan:

subMonth

.

.

.

.

.

When I try to download webm videos of less than 1080p after choosing the destination folder and clicking on save, then the video appears in the download manager "In Queue", I do not have download media extensions. What should I do to be able to download videos?

Hi DaMkor, may I know which version are you using?

[DaMkor]

9 hours ago, BugSir009 said:

Hi DaMkor, may I know which version are you using?

Version7.2.2.5000(64 bits)1008 22:34

[BugSir009]

15 hours ago, DaMkor said:

Version7.2.2.5000(64 bits)1008 22:34

Hi DaMkor, are you not able to download any videos? Could you try videos from other sources? And do take a screenshot if all videos just show in queue so I could check further for you.

[Darek1]

Maybe to return to the good practice of older versions, restore downloading movies and make them free. It used to work, why can't it work now, it would be a good move towards people using maxthon🫶

[BlackSun]

On 10/26/2024 at 8:43 PM, Darek1 said:

Maybe to return to the good practice of older versions, restore downloading movies and make them free. It used to work, why can't it work now, it would be a good move towards people using maxthon🫶

it was one of the reasons why i chose maxthon

[Darek1]

Me too. It used to be free and worked great.