hometownweather Posted February 2, 2022 Report Share Posted February 2, 2022 I just updated to V6.1.3.1400 and when I go to certain sites like E Bay and try to print a label with the Print button on the website, the print window opens but no Preview displays. I went back to V6.1.3.1300 and it works fine. Something changed between the two versions with the ability to print. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 3, 2022 Report Share Posted February 3, 2022 On 2/2/2022 at 11:36 AM, hometownweather said: I just updated to V6.1.3.1400 and when I go to certain sites like E Bay and try to print a label with the Print button on the website, the print window opens but no Preview displays. I went back to V6.1.3.1300 and it works fine. Something changed between the two versions with the ability to print. Hi hometownweather, could you provide a screenshot on this issue for us? Link to comment Share on other sites More sharing options...
hometownweather Posted February 3, 2022 Author Report Share Posted February 3, 2022 1 hour ago, BugSir009 said: Hi hometownweather, could you provide a screenshot on this issue for us? Here is all I get with the V6.1.3.1400. When I go back to V6.1.3.1300 I get the print preview normally and I am able to print. The preview will not load and I get an error if I try to print and it crashes the entire browser. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 3, 2022 Report Share Posted February 3, 2022 1 hour ago, hometownweather said: Here is all I get with the V6.1.3.1400. When I go back to V6.1.3.1300 I get the print preview normally and I am able to print. The preview will not load and I get an error if I try to print and it crashes the entire browser. Hi hometownweather, thanks alot. I will forward this to the development team for them to look into it. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 8, 2022 Report Share Posted February 8, 2022 On 2/3/2022 at 1:02 PM, hometownweather said: Here is all I get with the V6.1.3.1400. When I go back to V6.1.3.1300 I get the print preview normally and I am able to print. The preview will not load and I get an error if I try to print and it crashes the entire browser. Hi hometownweather, we have already reported this bug to the team. They will try to fix it for the next version. Link to comment Share on other sites More sharing options...
hometownweather Posted February 8, 2022 Author Report Share Posted February 8, 2022 2 hours ago, BugSir009 said: Hi hometownweather, we have already reported this bug to the team. They will try to fix it for the next version. Thank you very much. Link to comment Share on other sites More sharing options...
hometownweather Posted February 12, 2022 Author Report Share Posted February 12, 2022 On 2/7/2022 at 11:07 PM, hometownweather said: Thank you very much. Still getting just this when trying to print labels on E Bay.... Just wanted toi let you know with the new Beta version just released. Version6.1.3.1500(64-bit)0211. Still works perfect with V6.1.3.1300. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 14, 2022 Report Share Posted February 14, 2022 On 2/12/2022 at 1:21 PM, hometownweather said: Still getting just this when trying to print labels on E Bay.... Just wanted toi let you know with the new Beta version just released. Version6.1.3.1500(64-bit)0211. Still works perfect with V6.1.3.1300. Hi hometownweather, could you give us the specific website link and the printing specifications so we could do further testing on our side? Link to comment Share on other sites More sharing options...
hometownweather Posted February 15, 2022 Author Report Share Posted February 15, 2022 On 2/13/2022 at 10:43 PM, BugSir009 said: Hi hometownweather, could you give us the specific website link and the printing specifications so we could do further testing on our side? It is E Bay.com. When you sell an item., it takes you to a page where you can print a label to place on the package. I cannot direct you to a specific label page since it is only there when I sell an item and you have to be logged in when you print the label. The main issue is that the preview page will not load and it crashes the page if you try to print. I tried printing a receipt from another store I purchased an item at and it did the same thing. As long as I do not upgrade it works perfect. Since these pages are pages I am logged into, I cannot send the exact links.Being logged in might be a clue as to what is happening. Link to comment Share on other sites More sharing options...
hometownweather Posted February 15, 2022 Author Report Share Posted February 15, 2022 31 minutes ago, hometownweather said: It is E Bay.com. When you sell an item., it takes you to a page where you can print a label to place on the package. I cannot direct you to a specific label page since it is only there when I sell an item and you have to be logged in when you print the label. The main issue is that the preview page will not load and it crashes the page if you try to print. I tried printing a receipt from another store I purchased an item at and it did the same thing. As long as I do not upgrade it works perfect. Since these pages are pages I am logged into, I cannot send the exact links.Being logged in might be a clue as to what is happening. I was able to narrow it down to PDF files. Anything in PDF format will not print. I use Maxthon as my PDF reader as well. Link to comment Share on other sites More sharing options...
nigelburge Posted February 16, 2022 Report Share Posted February 16, 2022 On 2/15/2022 at 2:05 PM, hometownweather said: I was able to narrow it down to PDF files. Anything in PDF format will not print. I use Maxthon as my PDF reader as well. I am finding exactly the same thing. Cannot print from pdf format. Very annoying indeed. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 17, 2022 Report Share Posted February 17, 2022 On 2/15/2022 at 2:05 PM, hometownweather said: I was able to narrow it down to PDF files. Anything in PDF format will not print. I use Maxthon as my PDF reader as well. Hi hometownweather @nigelburge, we have already informed the development team about this issue and they will look into it as soon as possible. Link to comment Share on other sites More sharing options...
BugSir009 Posted February 18, 2022 Report Share Posted February 18, 2022 Hi @hometownweather @nigelburge, this known issue has been fixed in the latest version V6.1.3.1600 Link to comment Share on other sites More sharing options...
hometownweather Posted February 19, 2022 Author Report Share Posted February 19, 2022 15 hours ago, BugSir009 said: Hi @hometownweather @nigelburge, this known issue has been fixed in the latest version V6.1.3.1600 Working perfect, Thank you to the team. Link to comment Share on other sites More sharing options...
nigelburge Posted February 20, 2022 Report Share Posted February 20, 2022 Many thanks - much appreciated Link to comment Share on other sites More sharing options...
skidude2 Posted March 5, 2022 Report Share Posted March 5, 2022 My thanks too as I have been struggling with this bug for some time but I was blaming Ebay, wrongly as it turns out. When will there be a web page Save as PDF option as there was in Mx5. I have to resort to printing a page to Microsoft pdf instead of my printer. Link to comment Share on other sites More sharing options...
BugSir009 Posted March 7, 2022 Report Share Posted March 7, 2022 On 3/6/2022 at 1:32 AM, skidude1758732 said: When will there be a web page Save as PDF option as there was in Mx5. I have to resort to printing a page to Microsoft pdf instead of my printer. Hi skidude1758732, the Save as PDF option is in the right click menu Link to comment Share on other sites More sharing options...
skidude2 Posted March 7, 2022 Report Share Posted March 7, 2022 Thanks for that. That makes using Mx simpler. Link to comment Share on other sites More sharing options...
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