Arcan Posted September 1, 2021 Report Share Posted September 1, 2021 I have been suffering this crash for at least the last 3 versions of maxthon, hoping that you fix it at some point, but I am tired to see it so reporting it here hopefully you can fix it. Steps to reproduce: 1. Copy an URL. 2. Open Maxnote 3. Select EDIT on any note 4. Paste the URL. 5. Click save. Result: After 1-2 seconds maxthon completely crashes. attach video where you can see it happen (ignore the quicknote) Link to comment Share on other sites More sharing options...
BugSir009 Posted September 2, 2021 Report Share Posted September 2, 2021 7 hours ago, Arcan said: I have been suffering this crash for at least the last 3 versions of maxthon, hoping that you fix it at some point, but I am tired to see it so reporting it here hopefully you can fix it. Steps to reproduce: 1. Copy an URL. 2. Open Maxnote 3. Select EDIT on any note 4. Paste the URL. 5. Click save. Result: After 1-2 seconds maxthon completely crashes. attach video where you can see it happen (ignore the quicknote) Hi Arcan, we have tested this issue out on our end but are unable to reproduce it. Could you kindly send us your crash data? Link to comment Share on other sites More sharing options...
Arcan Posted September 4, 2021 Author Report Share Posted September 4, 2021 Attaching it. Most probably at least the last 5 craches contained in that file must be the same one on different versions of maxthon. reports.zip Link to comment Share on other sites More sharing options...
Arcan Posted September 5, 2021 Author Report Share Posted September 5, 2021 @BugSir009 in case you didn't see my previous post Link to comment Share on other sites More sharing options...
BugSir006 Posted September 6, 2021 Report Share Posted September 6, 2021 On 9/4/2021 at 3:43 PM, Arcan said: Attaching it. Most probably at least the last 5 craches contained in that file must be the same one on different versions of maxthon. reports.zip 11.79 MB · 0 downloads Hi Arcan, thank you for your reply. ? It's a pity that the latest crash report is on July 24.? Could you try to operate to crash it again, check if there is a new crash report or not, and send the log file to us? If there is a new crash report, please send it to us. You could find the log file under the folder "User Data." Thank you so much for being so helpful! Link to comment Share on other sites More sharing options...
Arcan Posted September 12, 2021 Author Report Share Posted September 12, 2021 @BugSir006 oh yes, you are right! I didn't realize on the dates. Then seems that maxthon is not logging anything with this crash.... because I am having it almost every day. Attacching the log in case it can help somehow:20210904.log Link to comment Share on other sites More sharing options...
BugSir006 Posted September 13, 2021 Report Share Posted September 13, 2021 21 hours ago, Arcan said: @BugSir006 oh yes, you are right! I didn't realize on the dates. Then seems that maxthon is not logging anything with this crash.... because I am having it almost every day. Attacching the log in case it can help somehow:20210904.log Hi Arcan, thank you for your help! Could you try to reproduce this issue then send the mxservice.log to me? Link to comment Share on other sites More sharing options...
Arcan Posted September 15, 2021 Author Report Share Posted September 15, 2021 mxservice.log here you have, I just reproduced it 5 min ago when I was trying to update a link.... and I came in to see if you replied me. Link to comment Share on other sites More sharing options...
BugSir006 Posted September 16, 2021 Report Share Posted September 16, 2021 14 hours ago, Arcan said: mxservice.log here you have, I just reproduced it 5 min ago when I was trying to update a link.... and I came in to see if you replied me. Thank you very much! The file has been forwarded to the engineers for analysis. ? Link to comment Share on other sites More sharing options...
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