Kilmatar Posted May 14, 2021 Report Share Posted May 14, 2021 Hello! About a 2 weeks I suffering from this error. Literally every MX5 launch browser shows me error message "Your account is abnormal" and suggest me to relogin. OK. I accept to relogin. Here lies a next problem: "Server is busy. Error: 5". Forcebly pressing retry aome time leads to successful login. Until I close browser and start again. Welocme to abnormal account ? It looks like a problem on the Maxthon's side OR network connectivity problem. How can I fix this error? I still need MX5 for work duties (needs to use Flash sometimes) so no MX6 migration. Link to comment Share on other sites More sharing options...
BugSir006 Posted May 14, 2021 Report Share Posted May 14, 2021 Hi there, could you provide me the uid of your browser account? To check the uid, you can log in to my.maxthon.com Link to comment Share on other sites More sharing options...
Kilmatar Posted May 14, 2021 Author Report Share Posted May 14, 2021 Sent via private message )))) Link to comment Share on other sites More sharing options...
gmartau Posted May 15, 2021 Report Share Posted May 15, 2021 Same problem here. Following the instructions to re-login doesn't fix the error. I will not migrate to version 6 because of missing favorite tree at the left side. The menu is not OK for a collection of favorites, no search. Link to comment Share on other sites More sharing options...
ZorMi Posted May 15, 2021 Report Share Posted May 15, 2021 3 hours ago, gmartau said: I will not migrate to version 6 because of missing favorite tree at the left side. The menu is not OK for a collection of favorites, no search. I agree. But I found a viable solution in Bookmark Sidebar extension for Chrome and made my own Quick Access default page to be used. Link to comment Share on other sites More sharing options...
Arcan Posted May 17, 2021 Report Share Posted May 17, 2021 same issue here Link to comment Share on other sites More sharing options...
BugSir006 Posted May 18, 2021 Report Share Posted May 18, 2021 Hi there, is it normal now? Could you log in correctly now? Link to comment Share on other sites More sharing options...
Kilmatar Posted May 18, 2021 Author Report Share Posted May 18, 2021 Tried to login several times - looks like problem is gone )))) Link to comment Share on other sites More sharing options...
BugSir006 Posted May 18, 2021 Report Share Posted May 18, 2021 2 hours ago, Kilmatar said: Tried to login several times - looks like problem is gone )))) Link to comment Share on other sites More sharing options...
gmartau Posted May 19, 2021 Report Share Posted May 19, 2021 I made the mistake to completely uninstall and reinstall the maxthon 5. After login the synchronization started and then failed. The downloaded favorites are about a half year old, most of the favorite folders are empty, duplicates, old deleted links. I suspect that the problem was generated when I tried first time the version 6. Since then, the version 5 did not synchronize, the abnormal account error was from about a month. Now version 5 fails also to synchronize, the sync favorites rotating icon don't stop or stop with an error message. [update] I made the Windows 10 system restore and to my surprise the Maxthon 5 and its data was restored and now is working and in sync. Link to comment Share on other sites More sharing options...
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