XandrAS Posted April 30, 2021 Report Share Posted April 30, 2021 Maxthon 5.3.8.2000. At startup, the message "There were problems with your account. Please login again". The repeated input does not find errors, but after a while everything repeats. The account has a Basic profile without an avatar. What's the matter? Link to comment
BugSir006 Posted May 8, 2021 Report Share Posted May 8, 2021 On 4/30/2021 at 11:44 PM, XandrAS said: Maxthon 5.3.8.2000. At startup, the message "There were problems with your account. Please login again". The repeated input does not find errors, but after a while everything repeats. The account has a Basic profile without an avatar. What's the matter? Hi there, could you provide me a screenshot of this issue? Did you change the password of the browser account? You can try to log out the browser account, delete this login record of this browser account and login again. You needn't delete the local data. Link to comment
XandrAS Posted May 13, 2021 Author Report Share Posted May 13, 2021 Thanks for the answer. Screenshot attached (in Russian). I didn't change my password. If I delete a login, will I lose my link settings on the start screen? I wouldn't want that. Link to comment
BugSir006 Posted May 14, 2021 Report Share Posted May 14, 2021 Hi there, could you try to log in again? The start page can sync to your browser account; it won't lose. Link to comment
XandrAS Posted May 14, 2021 Author Report Share Posted May 14, 2021 When I log back in after the message, nothing changes. But after a while this message is repeated again. However, you suggest: "... delete this account of this browser account and log back in." - does it mean to log in as another user, already under a DIFFERENT account? Then I will lose all my old data !? P.S. Today I deliberately tried to re-enter, but it turned out the third time: 1. Unsuccessful. The system is busy. 2. Unsuccessful. No connection (??? - it was!). 3. Ok. Link to comment
BugSir006 Posted May 17, 2021 Report Share Posted May 17, 2021 Hi there, sorry for the inconvenience. Could you let me know the uid of your browser account? To check the uid, you can log in to my.maxthon.com Could you try to log in to your browser account in the latest Maxthon 6 browser? Download link: https://dl.maxthon.com/mx6/maxthon_portable_6.1.2.1100_beta_x64.zip Link to comment
Arcan Posted May 17, 2021 Report Share Posted May 17, 2021 I had the same issue today with MX5, worked out by logging out and in again. Link to comment
BugSir006 Posted May 18, 2021 Report Share Posted May 18, 2021 Hi there, is it normal now? Could you log in correctly now? Link to comment
XandrAS Posted May 19, 2021 Author Report Share Posted May 19, 2021 17.05.2021 в 14:19 BugSir006 сказал: Привет, извините за неудобства. Не могли бы вы сообщить мне uid вашей учетной записи в браузере? Чтобы проверить uid, вы можете войти на my.maxthon.com Не могли бы вы войти в свою учетную запись браузера в последней версии браузера Maxthon 6? Привет, BugSir006. Мой UID: 32666281 Я бы не хотел привязывать свою учетную запись к новой версии браузера (она мне не подходит по интерфейсу), чтобы избежать возможных ошибок. Link to comment
BugSir006 Posted May 20, 2021 Report Share Posted May 20, 2021 22 hours ago, XandrAS said: Привет, BugSir006. Мой UID: 32666281 Я бы не хотел привязывать свою учетную запись к новой версии браузера (она мне не подходит по интерфейсу), чтобы избежать возможных ошибок. Hi XandrAS, this issue has been fixed. Please try to log in again. ? Link to comment
XandrAS Posted May 20, 2021 Author Report Share Posted May 20, 2021 BugSir006, thanks! Yesterday and today I entered without errors. I just noticed that the entrance takes a little longer than usual. I hope your efforts will lead to the ultimate victory! ? ? Link to comment
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