Smolkowski 1 Posted February 18 Report Share Posted February 18 Yesterday, Mx6 began to crash 9 seconds after I open it. It did this repeatedly. The debug.log reports this error: 0218/102517.715:ERROR:chrome_exe_main_win.cc(268)] ReadProcessMemory failed: Access is denied. (0x5) I made no changes or updates to my system or Mx6 before the crashes began. I had added a bookmark in the Android version of Mx6 the evening before this started. I also recalled a similar issue several weeks ago. At that time, I updated Mx6 to 6.1.1.1000 and it worked again, but I noticed that two new bookmarks saved in Mx6 on Android were missing. This suggested a syncing error. I just opened Mx6 and immediately logged out before it crashed. I kept bookmarks, etc.; I just wanted to stop syncing. Mx6 stayed then open and functioned perfectly. I logged back in, and about 9 seconds later it crashed. I logged out again, and Mx6 works fine. We appear to have a syncing error associated with adding bookmarks from another device. I can only confirm this with Android Mx6, as I do not have another device to test. I have tested this more times, and Mx6 consistently crashes when I sign into Maxthon to sync my account. It works nicely when I sign out. Help appreciated! Thanks. BugSir006 6v 2021-02-22 05:27:41 Total Tips 6v Tip Give Link to post Share on other sites
BugSir006 1,247 Posted February 19 Report Share Posted February 19 Hi there, could you send the crash report to me? How to find the crash report: https://forum.maxthon.com/index.php?/topic/25031-how-to-get-your-crash-data-of-maxthon-6/ Could you let me know the version number of your Maxthon 6 browser for Android? Tip Give Link to post Share on other sites
BugSir006 1,247 Posted February 19 Report Share Posted February 19 Try to install the latest version 6.1.1.1100, please. Download link: https://dl.maxthon.com/mx6/maxthon_6.1.1.1100_beta_x64.exe Tip Give Link to post Share on other sites
Smolkowski 1 Posted February 19 Author Report Share Posted February 19 Thanks for helping. I've zipped my reports Crashpad\reports folder, which you can grab here: https://www.dropbox.com/s/c10e0t71uvu0ssc/reports.zip?dl=0 My Android version is 6.0.0.3444. At least that's what the app reports, although I don't see it on the release notes list. Still, this happened before with an earlier version. While I have Windows version 6.1.1.1000, the crashes also occurred with the V6.1.0.2000 (until I upgraded). I'll update to the new 6.1.1.1100 beta when I have a moment to work on this. I'll let you know if that helps. In case my Dropbox link, above, doesn't work, I've uploaded the reports.zip file. reports.zip Tip Give Link to post Share on other sites
Smolkowski 1 Posted February 19 Author Report Share Posted February 19 Update: I installed V6.1.1.1100 (latest beta). This worked until I signed into Maxthon. Then it crashed. I have attached two reports associated with the the latest crash. 70baefd9-fa12-4595-b022-eea4c5bccc51.dmp 70baefd9-fa12-4595-b022-eea4c5bccc51.json BugSir006 6v 2021-02-22 05:04:00 Total Tips 6v Tip Give Link to post Share on other sites
BugSir006 1,247 Posted February 20 Report Share Posted February 20 Thank you for your help! This issue has been reported to the dev team. 😊 Tip Give Link to post Share on other sites
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