Smolkowski Posted February 18, 2021 Report Share Posted February 18, 2021 Yesterday, Mx6 began to crash 9 seconds after I open it. It did this repeatedly. The debug.log reports this error: 0218/102517.715:ERROR:chrome_exe_main_win.cc(268)] ReadProcessMemory failed: Access is denied. (0x5) I made no changes or updates to my system or Mx6 before the crashes began. I had added a bookmark in the Android version of Mx6 the evening before this started. I also recalled a similar issue several weeks ago. At that time, I updated Mx6 to 6.1.1.1000 and it worked again, but I noticed that two new bookmarks saved in Mx6 on Android were missing. This suggested a syncing error. I just opened Mx6 and immediately logged out before it crashed. I kept bookmarks, etc.; I just wanted to stop syncing. Mx6 stayed then open and functioned perfectly. I logged back in, and about 9 seconds later it crashed. I logged out again, and Mx6 works fine. We appear to have a syncing error associated with adding bookmarks from another device. I can only confirm this with Android Mx6, as I do not have another device to test. I have tested this more times, and Mx6 consistently crashes when I sign into Maxthon to sync my account. It works nicely when I sign out. Help appreciated! Thanks. Link to comment Share on other sites More sharing options...
BugSir006 Posted February 19, 2021 Report Share Posted February 19, 2021 Hi there, could you send the crash report to me? How to find the crash report: https://forum.maxthon.com/index.php?/topic/25031-how-to-get-your-crash-data-of-maxthon-6/ Could you let me know the version number of your Maxthon 6 browser for Android? Link to comment Share on other sites More sharing options...
BugSir006 Posted February 19, 2021 Report Share Posted February 19, 2021 Try to install the latest version 6.1.1.1100, please. Download link: https://dl.maxthon.com/mx6/maxthon_6.1.1.1100_beta_x64.exe Link to comment Share on other sites More sharing options...
Smolkowski Posted February 19, 2021 Author Report Share Posted February 19, 2021 Thanks for helping. I've zipped my reports Crashpad\reports folder, which you can grab here: https://www.dropbox.com/s/c10e0t71uvu0ssc/reports.zip?dl=0 My Android version is 6.0.0.3444. At least that's what the app reports, although I don't see it on the release notes list. Still, this happened before with an earlier version. While I have Windows version 6.1.1.1000, the crashes also occurred with the V6.1.0.2000 (until I upgraded). I'll update to the new 6.1.1.1100 beta when I have a moment to work on this. I'll let you know if that helps. In case my Dropbox link, above, doesn't work, I've uploaded the reports.zip file. reports.zip Link to comment Share on other sites More sharing options...
Smolkowski Posted February 19, 2021 Author Report Share Posted February 19, 2021 Update: I installed V6.1.1.1100 (latest beta). This worked until I signed into Maxthon. Then it crashed. I have attached two reports associated with the the latest crash. 70baefd9-fa12-4595-b022-eea4c5bccc51.dmp 70baefd9-fa12-4595-b022-eea4c5bccc51.json Link to comment Share on other sites More sharing options...
BugSir006 Posted February 20, 2021 Report Share Posted February 20, 2021 Thank you for your help! This issue has been reported to the dev team. ? Link to comment Share on other sites More sharing options...
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