UserMx5

I can’t log in to my account!

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Hello!
I can’t get into my account in any way! I enter the request code and I get an error - 27
Tell me - what should I do?

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On 6/17/2020 at 6:16 PM, UserMX5 said:

Hello!
I can’t get into my account in any way! I enter the request code and I get an error - 27
Tell me - what should I do?

Could you take a screenshot and send it to me?

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1 hour ago, BugSir006 said:

Could you take a screenshot and send it to me?

...of course

For Mx 5.3.8.2100

&

For Mx 6.0.0.1900

5.3.8.2100.jpg

6.0.0.1900.jpg

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9 hours ago, BugSir006 said:

Could you take a screenshot and send it to me?

What's happening? Why can not I log into my account for the 3rd day?

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7 hours ago, UserMx5 said:

What's happening? Why can not I log into my account for the 3rd day?

Let me know the uid of your browser account, please. Could you let me know your country?

To check the uid, you can log in to my.maxthon.com

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6 hours ago, BugSir006 said:

Let me know the uid of your browser account, please. Could you let me know your country?

To check the uid, you can log in to my.maxthon.com

All In PM.

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On 6/19/2020 at 8:46 AM, BugSir006 said:

Let me know the uid of your browser account, please. Could you let me know your country?

To check the uid, you can log in to my.maxthon.com

So what could be the reason for this bug? All account information has become unavailable!

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Hi there, we tried to test this issue.

It seems that you sent too many verification codes to your email address. And you didn't enter the latest code. We recommend you to send the verification code and wait for a minute, then receive the email of verification code.

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2 hours ago, BugSir006 said:

Hi there, we tried to test this issue.

It seems that you sent too many verification codes to your email address. And you didn't enter the latest code. We recommend you to send the verification code and wait for a minute, then receive the email of verification code.

Just did as you say, the same error popped up 27 ((

The last 3 days I entered the code once, the same error still appears.

Edited by UserMx5

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On 6/26/2020 at 8:04 PM, UserMx5 said:

Can anyone help me at least ???

Hi there, try sending the verification code again, please. Clicking once time is enough😊

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On 6/28/2020 at 9:53 AM, BugSir006 said:

Hi there, try sending the verification code again, please. Clicking once time is enough😊

Clicking once time. The same mistake. - 27

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