n3ujx Posted December 16, 2019 Report Posted December 16, 2019 When I make videos in full screen, gaps occur at the bottom and disturbing watching. I am currently using version 5.3.8.2000, which has not been resolved since last year. review the picture in full screen. When watching some videos, the lower parts also produce worse gaps. updates are not made as before!
BugSir006 Posted December 18, 2019 Report Posted December 18, 2019 Hi there, I cannot find the gaps, could you point it out?
BugSir006 Posted December 19, 2019 Report Posted December 19, 2019 9 hours ago, n3ujx said: Examine carefully Can we have a remote via UltraViewer? If you are not available please let me know your screen information and provide a video about this issue. I will forward them to the engineers for analysis.
n3ujx Posted December 19, 2019 Author Report Posted December 19, 2019 It may take a long time to connect with the remote control, I will try to get video. look carefully at the bottom xx.mp4
BugSir006 Posted December 20, 2019 Report Posted December 20, 2019 Hi there, did you enable "automatically hide the taskbar"?
BugSir006 Posted December 23, 2019 Report Posted December 23, 2019 Hi there, you can right-click on the taskbar go to "taskbar settings."
n3ujx Posted December 23, 2019 Author Report Posted December 23, 2019 automatically hide the taskbar in tablet mode ""DISABLE"
BugSir006 Posted December 24, 2019 Report Posted December 24, 2019 21 hours ago, n3ujx said: automatically hide the taskbar in tablet mode ""DISABLE" How about the desktop mode?
n3ujx Posted December 25, 2019 Author Report Posted December 25, 2019 disable and same problem continues
BugSir006 Posted December 26, 2019 Report Posted December 26, 2019 Hi there, please press the keyboard "F11" go to the browser full-screen check this issue. Could you let us know the resolution of your screen?
BugSir006 Posted December 27, 2019 Report Posted December 27, 2019 10 hours ago, n3ujx said: issue persists 1920x1080 Did you press the "F11" go to full screen and the issue still persists?
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