IceHouse 45 Report post Posted February 21, 2019 Hi maxthon team, I am trying to login , on passkeeper , when I enter my code , display me a message " a network error occurred " I did this process for 4 times. Anyone has the same issue ? Share this post Link to post Share on other sites
BugSir006 1,102 Report post Posted February 22, 2019 Hi IceHouse, It has been reported to the dev team as a bug. Share this post Link to post Share on other sites
No.1MaxthonFan 721 Report post Posted February 22, 2019 3 hours ago, BugSir006 said: Hi IceHouse, It has been reported to the dev team as a bug. It has been reported as a bug for months but nothing has been done. Share this post Link to post Share on other sites
BugSir006 1,102 Report post Posted February 22, 2019 6 minutes ago, No.1MaxthonFan said: It has been reported as a bug for months but nothing has been done. Could you paste the thread here? Share this post Link to post Share on other sites
No.1MaxthonFan 721 Report post Posted February 22, 2019 I couldn't find the thread but I just tried to log in myself and got the same error message as IceHouse. I re-entered the same code I was sent 3 times and it finally opened Passkeeper. Share this post Link to post Share on other sites
rick.lane 108 Report post Posted February 22, 2019 Maybe I'm not doing what you are or understanding what you are talking about, but I just accessed Passkeeper from the menu and from the QA page link and was able to login using my longtime password with no problem and have never had any issue with that. ( Not sure what you, No.1, are referring to with regards to "the same code I was sent") Share this post Link to post Share on other sites
No.1MaxthonFan 721 Report post Posted February 22, 2019 1 hour ago, rick.lane said: Maybe I'm not doing what you are or understanding what you are talking about, but I just accessed Passkeeper from the menu and from the QA page link and was able to login using my longtime password with no problem and have never had any issue with that. ( Not sure what you, No.1, are referring to with regards to "the same code I was sent") It's tied to my phone number and when I enter my Maxthon Password, they send me a code that I have to enter and that is where the problem starts because I get the same error code that IceHouse got in his original post. This has been happening for a very long time. Share this post Link to post Share on other sites
rick.lane 108 Report post Posted February 22, 2019 37 minutes ago, No.1MaxthonFan said: It's tied to my phone number and when I enter my Maxthon Password, they send me a code that I have to enter and that is where the problem starts because I get the same error code that IceHouse got in his original post. This has been happening for a very long time. Well, that makes more sense; I don't have it tied to my phone so just my password is all that is required and that is why I have never experienced this problem. Thanks for the response. Share this post Link to post Share on other sites
BugSir006 1,102 Report post Posted February 25, 2019 Hello, If you still experience the issue, please launch the Fiddler then check the result of the following URLs, then send the result screenshot and your connected phone number to me. https://profile-api-u.maxthon.com/ https://pro-u.maxthon.com/misc/info/get?from=mx5 FiddlerSetup.exe Share this post Link to post Share on other sites
