How to get your crash data


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When you encounter a crash, if it can be reproduced by some specific steps:

 

Then,

It is highly appreciated that if you can tell us :

  • the specific steps that cause the crash;
  • The browser version you are using;
  • provide us the crash data

 

Ps:  Two methods to get your crash data: 

  1. You can press "Win + R" keyboard > run "%temp%" and press "Enter" > find the folder "MaxthonCrashData" > compress the folder and send it to us. 
  2. You can also find it directly from the following path: C:\Users\#Your User ID#\AppData\Local\Temp\MaxthonCrashData. The whole complete MaxthonCrashDate folder will be highly appreciated instead of only certain .txt document in it. 
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