19oberemko Posted September 27, 2016 Report Share Posted September 27, 2016 Hello! I have a trouble — I can't unbind social media from my browser! So, how to unbind my existing facebook account from my existing maxthon account? Of course I have tried to do so, but it seems to be impossible. After clicking the "OK" button nothing happens. http://pastenow.ru/Upload/Paste/10X76.png What should I do in a way to accomplishing of my desire? Link to comment Share on other sites More sharing options...
19oberemko Posted September 27, 2016 Author Report Share Posted September 27, 2016 Also, in case of deleting Maxthon's stuff in the list of facebook's application, nothing happens too. No changes, nothing helps. Link to comment Share on other sites More sharing options...
BugSir006 Posted September 28, 2016 Report Share Posted September 28, 2016 Hi dear friend, don't cry, please. Patpat. I'll forward your problem immediately to our product team to see if it was just designed as this, or there is a bug exist here. So, cheer up, bro! Will tell you the result soon! Link to comment Share on other sites More sharing options...
19oberemko Posted October 4, 2016 Author Report Share Posted October 4, 2016 Hello. And I still have no any changes in the "SNS Connection". Link to comment Share on other sites More sharing options...
BugSir006 Posted October 9, 2016 Report Share Posted October 9, 2016 On 9/27/2016 at 1:51 AM, 19oberemko said: in case of deleting Maxthon's stuff in the list of facebook's application Hi dear, could you help to explain to me what does this mean? "deleting Maxthon's stuff in the list of facebook's application" What browser version are you using?And what's your computer system? Our testers have tried to connect and disconnect FB account to Maxthon, all work fine. So could you also record a short video of what happens next after "clicking OK"? That would be more explicit for us to identify the problem. Link to comment Share on other sites More sharing options...
19oberemko Posted October 10, 2016 Author Report Share Posted October 10, 2016 On 09.10.2016 at 10:43 AM, BugSir006 said: Hi dear, could you help to explain to me what does this mean? "deleting Maxthon's stuff in the list of facebook's application" in case of editing / deleting maxthon ' s application from facebook happens this i mean nothing happens , i can still see my connected account from facebook On 09.10.2016 at 10:43 AM, BugSir006 said: What browser version are you using?And what's your computer system? i am using the browser " maxthon " 5 which installed on operation system " windows seven " . here are more detailed info from column " about programm " Quote Version: 5.0.1.1700 OS: 6.1.7601.Service Pack 1 IE: 8.0.7601.17514 Maxthon.exe = 5.0.1.1700 MxBrowser.dll = 2.0.0.113 mx_core.dll = 3.1.15.373 Maxzlib.dll = 2.2.3.9 MxAccountSvc.dll = 2.1.3.31 MxAddonsMgr.dll = 5.3.0.9 MxCrashCatch.dll = 4.0.1.17 MxCrashReport.exe = 4.0.1.17 MxDb.dll = 5.37.19.7 MxDownloader.dll = 5.1.0.109 MxEncode.dll = 2.0.0.9 MxFilePackage.dll = 2.0.3.5 MxHttpRq.dll = 4.0.0.57 MxIPC.dll = 4.3.0.10 MxMsg.dll = 2.0.0.24 MxResMgr.dll = 5.2.7.141 MxRsc.dll = 5.0.0.23 MxTool.dll = 2.2.0.73 MxUI.dll = 3.3.3.136 MxXDR.dll = 2.1.0.8 MxCmpUrl.dll = 5.0.0.11 MxFav.dll = 4.0.0.17 MxFavDb.dll = 13.0.0.11 MxHistory.dll = 2.5.0.5 MxQRGen.dll = 2.1.0.5 MxSiteIcon.dll = 2.0.18.37 MxSmartUrl.dll = 3.0.0.41 MxStorage.dll = 2.0.6.17 MxMolebox.dll = 1.2.0.127 MxSync.dll = 3.0.2.27 MxUrlSec.dll = 3.0.0.39 MxAvatarExt.dll = 5.1.0.7 MxExtTools.dll = 4.0.0.21 MxAddonMisc.dll = 5.2.0.43 MxMsgCenter.dll = 1.0.0.3 MxMsgPush.dll = 3.0.0.51 MxQrcLogin.dll = 1.0.0.3 MxSvInfo.dll = 3.2.0.17 MxUeip.dll = 3.0.0.33 On 09.10.2016 at 10:43 AM, BugSir006 said: So could you also record a short video of what happens next after "clicking OK"? That would be more explicit for us to identify the problem. literrally , nothing happens . wait a bit , i will try to make and upload my movie about a week ago nothing happened and there were freezes . as for now column tells me to contact with administrador , and also redirects me to site which sometimes do not work ( this time it worked ) Link to comment Share on other sites More sharing options...
BugSir006 Posted October 11, 2016 Report Share Posted October 11, 2016 @19oberemko all the information you sent is well received by our side! I'll let our testers look into it soon! Thank you dear! Link to comment Share on other sites More sharing options...
19oberemko Posted October 26, 2016 Author Report Share Posted October 26, 2016 the problem still does exist Link to comment Share on other sites More sharing options...
BugSir006 Posted November 3, 2016 Report Share Posted November 3, 2016 On 10/26/2016 at 5:39 PM, 19oberemko said: the problem still does exist Hi 19oberemko, Sorry for the late reply. Strange that we cannot reproduce your problem here. Could you tell me your Maxthon account? So that I can let our operation staff have a try to see if it's possible to operate through our side. Link to comment Share on other sites More sharing options...
19oberemko Posted November 4, 2016 Author Report Share Posted November 4, 2016 On 03.11.2016 at 9:11 AM, BugSir006 said: Could you tell me your Maxthon account? some moderator / administrator has deleted my message with account in this thread . should i pm you with it ? Link to comment Share on other sites More sharing options...
magg Posted November 4, 2016 Report Share Posted November 4, 2016 2 minutes ago, 19oberemko said: some moderator / administrator has deleted my message with account in this thread . should i pm you with it ? It has been hidden. Only mods and admins can see it. Use PM's next time Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted November 4, 2016 Report Share Posted November 4, 2016 1 hour ago, 19oberemko said: some moderator / administrator has deleted my message with account in this thread . should i pm you with it ? It was hidden so that your email address was not showing. But as Magg said, only us moderators and admins can see it and someone will get back to you soon. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
19oberemko Posted November 4, 2016 Author Report Share Posted November 4, 2016 okay , thanks for clarifying this Link to comment Share on other sites More sharing options...
19oberemko Posted December 7, 2016 Author Report Share Posted December 7, 2016 bump Link to comment Share on other sites More sharing options...
BugSir006 Posted December 8, 2016 Report Share Posted December 8, 2016 Hi 19oberemko, thanks for the account information and sorry for the late response. I'll let our account manager check on it asap! Link to comment Share on other sites More sharing options...
BugSir006 Posted December 8, 2016 Report Share Posted December 8, 2016 Hi @19oberemko, our account operator has helped disconnect your FB with your Maxthon account, please have a check! If there's still any problem, you are so welcome to contact us or post here! Link to comment Share on other sites More sharing options...
19oberemko Posted December 8, 2016 Author Report Share Posted December 8, 2016 8 hours ago, BugSir006 said: Hi @19oberemko, our account operator has helped disconnect your FB with your Maxthon account, please have a check! If there's still any problem, you are so welcome to contact us or post here! woohoo ! yeah ! i do not have facebook bind anymore ! dozens of thankes for your support ! you may lock this topic . Link to comment Share on other sites More sharing options...
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