Zeera Posted November 19, 2015 Report Share Posted November 19, 2015 I've been using Maxthon browser as my default browser in my PC since 2011 and been uninstalled my PC many times, but this is the first time I failed to sync my favorites after installing my pc and update my maxthon from 3rd to 4th version. Does anyone know where the actual problem is? Please anyone help me solve this problem, some of my important sites was there and I dont remember the address of that sites. Thanks for the help. Link to comment Share on other sites More sharing options...
-ody- Posted November 20, 2015 Report Share Posted November 20, 2015 16 hours ago, Zeera said: I've been using Maxthon browser as my default browser in my PC since 2011 and been uninstalled my PC many times, but this is the first time I failed to sync my favorites after installing my pc and update my maxthon from 3rd to 4th version. Does anyone know where the actual problem is? Please anyone help me solve this problem, some of my important sites was there and I dont remember the address of that sites. Thanks for the help. there should not be any issue with sync favorites from 3 to 4.Try to sync again later, usually it works after a while, server may be busy or slow sometimes. Or in case you still have your local files, try to import them. Link to comment Share on other sites More sharing options...
Zeera Posted November 20, 2015 Author Report Share Posted November 20, 2015 2 hours ago, -ody- said: there should not be any issue with sync favorites from 3 to 4.Try to sync again later, usually it works after a while, server may be busy or slow sometimes. Or in case you still have your local files, try to import them. at first its succeeded but after that I found my maxthon(3) not running as it should be, then I re-install it with maxthon 4, but after that I can't sync my favorites. I've been re-install over and over but the result still same. Here take a look at the screenshot. Link to comment Share on other sites More sharing options...
reikazu Posted November 28, 2015 Report Share Posted November 28, 2015 Anyone resolve this problem? I got exactly the same problem And I don't think the server is busy or slow I just download the android version on my phone, and the favorites sync in seconds Weird thing is, all but favorites sync perfectly Link to comment Share on other sites More sharing options...
slank Posted November 28, 2015 Report Share Posted November 28, 2015 Have you tried sync button next to favorites? When reinstalling Maxthon4 did you first uninstall it completely by deleting personal info too? Link to comment Share on other sites More sharing options...
reikazu Posted November 28, 2015 Report Share Posted November 28, 2015 I did It says "Sync error" a second after I press sync button, every time Coincidentally, I just fresh install my windows but the problem still persist So yeah,I don't think it's because of the personal info Link to comment Share on other sites More sharing options...
SnowLeopard Posted November 28, 2015 Report Share Posted November 28, 2015 12 minutes ago, reikazu said: I did It says "Sync error" a second after I press sync button, every time Coincidentally, I just fresh install my windows but the problem still persist So yeah,I don't think it's because of the personal info I'm getting Sync Errors on Quick Access (which I've been editing) and Favorites, Options, and Magic Fill. Each of these show: "0 B (1969-12-31 19:00)" for the size-date-time stamp. Is there a server problem? <<SL>> Link to comment Share on other sites More sharing options...
PHYR Posted November 28, 2015 Report Share Posted November 28, 2015 40 minutes ago, reikazu said: I did It says "Sync error" a second after I press sync button, every time Coincidentally, I just fresh install my windows but the problem still persist So yeah,I don't think it's because of the personal info To the contrary, it is very possible it is because of personal data. A fresh install of windows would not affect your personal data if you are using an account and had first installed M3. You might want to try to restore your favorites from > Settings > Favorites manager > Recover favorites @SL: I have no problem with any of the sync options, it is not a server issue. Edit: Using both 4.4 and 4.9 Link to comment Share on other sites More sharing options...
reikazu Posted November 29, 2015 Report Share Posted November 29, 2015 I just did the mentioned step, but the favorites sync is still not working If it is because of personal data, would it affect the android counterpart? Because on my phone, the favorites works flawless First I thought maybe it's a bug on one version or anything, because mine works earlier this month So I tried installing the previous version, but the problem still persist Now I'm on 4.4.8.1000 though Link to comment Share on other sites More sharing options...
slank Posted November 29, 2015 Report Share Posted November 29, 2015 1 hour ago, reikazu said: I just did the mentioned step, but the favorites sync is still not working If it is because of personal data, would it affect the android counterpart? Because on my phone, the favorites works flawless First I thought maybe it's a bug on one version or anything, because mine works earlier this month So I tried installing the previous version, but the problem still persist Now I'm on 4.4.8.1000 though So you still haven't tried a clean install? If you haven't please give it a try and be sure to delete personal account when asked to do so while uninstalling. And given that you have recently reinstalled windows, please check that your clock is properly set. Link to comment Share on other sites More sharing options...
reikazu Posted November 29, 2015 Report Share Posted November 29, 2015 2 hours ago, slank said: So you still haven't tried a clean install? If you haven't please give it a try and be sure to delete personal account when asked to do so while uninstalling. And given that you have recently reinstalled windows, please check that your clock is properly set. I have, actually I did a clean install every time I tried different version And I do tick the checkbox to delete preference and stuff every time (there's only one checkbox there) My clock is properly set and my internet connection doesn't seems to have any problem One more thing I don't think it's happened because of the M3 I do have M3 installed first, but I switched to M4 immediately after it released And I didn't have this problem until two or three weeks ago =========================================== Just a quick heads up Currently on v4.4.7.1000 and my favorites is finally synchronize Anyone got this same problem? I wonder if I should update the browser or not, now that the favorites sync is working ========================================== Nope Actually it's getting worse My favorites was sync initially but now I check, Favorites, Options, and Smart Address Bar is failed to sync still on v4.4.7.1000 Link to comment Share on other sites More sharing options...
SnowLeopard Posted November 30, 2015 Report Share Posted November 30, 2015 On 11/28/2015, 6:10:54, PHYR said: To the contrary, it is very possible it is because of personal data. A fresh install of windows would not affect your personal data if you are using an account and had first installed M3. You might want to try to restore your favorites from > Settings > Favorites manager > Recover favorites @SL: I have no problem with any of the sync options, it is not a server issue. Edit: Using both 4.4 and 4.9 'Tis OK; it was a local ISP problem. We were offline until earlier today. All syncing is normal now.. <<SL>> Link to comment Share on other sites More sharing options...
BugSir007 Posted December 1, 2015 Report Share Posted December 1, 2015 On 11/29/2015, 6:54:40, reikazu said: I have, actually I did a clean install every time I tried different version And I do tick the checkbox to delete preference and stuff every time (there's only one checkbox there) My clock is properly set and my internet connection doesn't seems to have any problem One more thing I don't think it's happened because of the M3 I do have M3 installed first, but I switched to M4 immediately after it released And I didn't have this problem until two or three weeks ago =========================================== Just a quick heads up Currently on v4.4.7.1000 and my favorites is finally synchronize Anyone got this same problem? I wonder if I should update the browser or not, now that the favorites sync is working ========================================== Nope Actually it's getting worse My favorites was sync initially but now I check, Favorites, Options, and Smart Address Bar is failed to sync still on v4.4.7.1000 Hi, Have you considered trying to sync your favorites under a different internet environment? I suspect the problem could be due to the internet you are using. Link to comment Share on other sites More sharing options...
Jerry Hung Posted December 1, 2015 Report Share Posted December 1, 2015 Similar issue here in Canada East coast on TekSavvy Favorites is on-and-off Options and Smart Address Bar = same, sometimes "sync error" and sometimes work Work computer Maxthon seems to be fine, so far... will keep an eye and try a few things to see if I can isolate the issues Link to comment Share on other sites More sharing options...
-ody- Posted December 2, 2015 Report Share Posted December 2, 2015 here magic fill does not sync (other settings do sync until now....) Link to comment Share on other sites More sharing options...
Ldfa Posted December 2, 2015 Report Share Posted December 2, 2015 Today, I have lost all my userdata after synchro, with strange date ! See ya, Ldfa. Link to comment Share on other sites More sharing options...
PHYR Posted December 2, 2015 Report Share Posted December 2, 2015 Very strange Ldfa, all my settings are normal, time is correct also. Link to comment Share on other sites More sharing options...
magg Posted December 2, 2015 Report Share Posted December 2, 2015 There are definitely some issues with sync server. Since yesterday I have problems with Skynote (infinity loop/sync) and Smart Address Bar. Tried in work and at home- two different networks- problem is the same. Link to comment Share on other sites More sharing options...
reikazu Posted December 3, 2015 Report Share Posted December 3, 2015 On Tue Dec 01 2015 13:26:40 GMT+0700 (SE Asia Standard, BugSir007 said: Hi, Have you considered trying to sync your favorites under a different internet environment? I suspect the problem could be due to the internet you are using. Even though my laptop and phone connected to the same wifi? Because on my phone, favorites works just fine I tried to sync using my home wifi and tethering from my phone The problem is still persist Weird thing, its only the favorites that's not in sync every time I press Synchronize All button Link to comment Share on other sites More sharing options...
-ody- Posted December 3, 2015 Report Share Posted December 3, 2015 since many users complain, it's probably not a localized issue, I asked Bugsir to take a look at this ! Link to comment Share on other sites More sharing options...
BugSir007 Posted December 3, 2015 Report Share Posted December 3, 2015 Hi guys, we have just checked our servers and they seem to be stable Here one our end, everything is working fine with sync function. Please try to troubleshoot your browser and sync again. Link to comment Share on other sites More sharing options...
-ody- Posted December 3, 2015 Report Share Posted December 3, 2015 9 minutes ago, BugSir007 said: Hi guys, we have just checked our servers and they seem to be stable Here one our end, everything is working fine with sync function. it looks like it's fixed here at the moment too, but sync comes and goes Link to comment Share on other sites More sharing options...
Ldfa Posted December 3, 2015 Report Share Posted December 3, 2015 It seems to work now. Thank you for finding the solution. See ya, Ldfa. Link to comment Share on other sites More sharing options...
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