conceptualclarity Posted July 9, 2015 Report Share Posted July 9, 2015 Sometimes when I bring up Maxthon I get a nearly empty favorite Bar. I closed it down and brought it it back up about six times before I finally got the correct favorites bar today. Is there something I can do to get the websites I have chosen for my Favorites bar back up there without having to shut down Maxthon browser? Am I doing something to cause this bug? Link to comment Share on other sites More sharing options...
7twenty Posted July 10, 2015 Report Share Posted July 10, 2015 Are you using a Passport account? Are the settings correctly set to sync, and are there any errors? Do you have any issues with your net connection (slow, dropouts etc) Link to comment Share on other sites More sharing options...
BugMiss006 Posted July 10, 2015 Report Share Posted July 10, 2015 Hi， Thanks for your question. If you do not have an account, there is nothing we can do to help you with your losing data. If you have an account, you would find your Favorite back when you log in. Link to comment Share on other sites More sharing options...
conceptualclarity Posted July 13, 2015 Author Report Share Posted July 13, 2015 Thank you for your replies. I have long had a Passport account. I don't know why, but in the left-hand corner it says "Connected Accounts (0)" Are the settings correctly set to sync, and are there any errors? I don't know. Under "Settings" in the left-hand corner, everything is Enabled. Do you have any issues with your net connection (slow, dropouts etc) No known issues with my net connection. I have some slowness from low system resources and more so from the System Idle Process slowdown in Windows. sorry I forgot to post my specs. See below. I have my Favorites on My Favorites bar once again now. On most loadings of Maxthon they appear. I don't know why sometimes they don't, and it would be nice if there were something I could do within the GUI to bring them back when they're absent without having to restart Maxthon and hope the bug doesn't repeat itself. Computer: Dell System B3 Desktop CPU: Intel Pentium 4-2667 (Northwood, D1) 2666 MHz (20.00x133.3) @ 2657 MHz (20.00x132.9) Motherboard: DELL 0G1548 Chipset: Intel 845GEV (Brookdale-GEV) + ICH4 Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7 - 1024 MB PC3200 DDR-SDRAM - Kingston K Graphics: Intel 82845G/GL/GV Graphics Controller [DELL] Intel i845G(L) Integrated, 64 MB Drive: ST380011A, 78.1 GB, E-IDE (ATA-6) Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer Sound: Creative Technology SB Live! Series Audio Processor Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C] Network: Broadcom 4401 10/100 Integrated Controller OS: Microsoft Windows XP Home Edition Build 2600 SP3 Antivirus: Advanced SystemCare Ultimate 8 Firewall: Windows Firewall Link to comment Share on other sites More sharing options...
7twenty Posted July 13, 2015 Report Share Posted July 13, 2015 I have long had a Passport account. I don't know why, but in the left-hand corner it says "Connected Accounts (0)" it would be nice if there were something I could do within the GUI to bring them back when they're absent without having to restart Maxthon and hope the bug doesn't repeat itself. Connected accounts related to links to Facebook/Twitter etc. If they haven't been linked, then it will show 0. Go to Main Menu > Sync cloud image (top right) > Click Sync on Favourites, it should try and resync your favourites without having to restart the browser. Link to comment Share on other sites More sharing options...
conceptualclarity Posted July 14, 2015 Author Report Share Posted July 14, 2015 Connected accounts related to links to Facebook/Twitter etc. If they haven't been linked, then it will show 0. Go to Main Menu > Sync cloud image (top right) > Click Sync on Favourites, it should try and resync your favourites without having to restart the browser. Thanks for the clarification on Connected accounts. Thanks for the sync suggestion. I tried it just now, and it didn't work. Link to comment Share on other sites More sharing options...
BugMiss006 Posted July 17, 2015 Report Share Posted July 17, 2015 Hi, Really sorry for your inconvenience. You can log out the account, log in again. I hope Favorite bar would be back then. Feel free to contact us if the problem persists. Link to comment Share on other sites More sharing options...
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