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Downloader popup on any page


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Everytime I load the browser and go to (any) site, a download file window pops up trying to save the site, anyone know how to stop this from happening? It's a hit and miss if it happens or not.

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Hello,

This is an automatic reply

in order to provide better service, can you please provide the following information :

1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)

2) Which IE version is installed?

3) Which version of maxthon is installed?

4) do you use a passport

5) What extensions and skins are installed?

6) Do you encounter the same issue with IE or Chrome?

7) Under what circumstances does this issue appear?

8) If possible, please provide a screen capture.

9) Does this issue occur only on a specific website? If so, please provide the link .

With the above information we will be happy and able to help, see you soon :)

sigmax2.png

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1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)   Windows 7
2) Which IE version is installed?  n/a   
3) Which version of maxthon is installed? most recent
4) do you use a passport No
5) What extensions and skins are installed? None
6) Do you encounter the same issue with IE or Chrome? Nope
7) Under what circumstances does this issue appear? When trying to visit a page
8) If possible, please provide a screen capture.  
9) Does this issue occur only on a specific website? If so, please provide the link . n/a

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1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)   Windows 7

2) Which IE version is installed?  n/a   

3) Which version of maxthon is installed? most recent

4) do you use a passport No

5) What extensions and skins are installed? None

6) Do you encounter the same issue with IE or Chrome? Nope

7) Under what circumstances does this issue appear? When trying to visit a page

8) If possible, please provide a screen capture.  

9) Does this issue occur only on a specific website? If so, please provide the link . n/a

some more questions :

do you use an external downloader ?

post-3259-0-68952500-1430642592_thumb.pn

 

latest version : ok but which one and where did you find it. Did you perform a clean install ? (I guess the reply will be no :wacko:  as you don't have a passport)

sigmax2.png

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WOW thats a frustrating problem you have stumble upon there... xtBNclo.gif
 
Have you made a Clean Install of a Staple Version and not a Beta or Alfa version.?? ( Beta is v.4.4.5.1200 )
Because your Maxthon download window, don't looks like mine... ( I'm also useing Win. 7 )
Staple version is v.4.4.5.1000...  • Maxthon Cloud Browser for Windows V4.4.5.1000 Officially Released! - Maxthon Official Releases and Betas
 
How 2 Clean install is here :  Maxthon Troubleshooting & Tips and Tricks - General Discussion
 
If you are using a Clean Install and the Staple Version... Then what Anti Virus and Malware Programs do you use.??
Because you may have accidentally got a download pop-up or a drive-by down-loader on your PC.
So that it triggers the download window in Maxthon.
 
OBS!! Stop using Microsoft Security Essentials, its free and lightweight, but don't catch all Viruses.
So a waste of PC space and Bandwidth. MSE is "Windows Defender" in Windows 7 and 8.1, is placed among the very worst for protection...
 
Try to run this free and safe program, it will clean & take care of it, if you have some kind of Adware / Malware on you PC.
AdwCleaner Download ~ Free ( this deletes Adware, Toolbars, Potentially Unwanted Programs, and Browser Hijackers on your PC )
 
More Info and help here...
Will you Please disable that annoying popup screen. - General Discussion 
Maxthon Troubleshooting & Tips and Tricks - General Discussion
 
Hope this may help a Bit more. (^^,)
Best Regards Ohke

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