OGMat Posted May 3, 2015 Report Share Posted May 3, 2015 Everytime I load the browser and go to (any) site, a download file window pops up trying to save the site, anyone know how to stop this from happening? It's a hit and miss if it happens or not. Link to comment Share on other sites More sharing options...
-ody- Posted May 3, 2015 Report Share Posted May 3, 2015 Hello,This is an automatic replyin order to provide better service, can you please provide the following information :1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)2) Which IE version is installed?3) Which version of maxthon is installed?4) do you use a passport5) What extensions and skins are installed?6) Do you encounter the same issue with IE or Chrome?7) Under what circumstances does this issue appear?8) If possible, please provide a screen capture.9) Does this issue occur only on a specific website? If so, please provide the link .With the above information we will be happy and able to help, see you soon Link to comment Share on other sites More sharing options...
OGMat Posted May 3, 2015 Author Report Share Posted May 3, 2015 1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...) Windows 72) Which IE version is installed? n/a 3) Which version of maxthon is installed? most recent4) do you use a passport No5) What extensions and skins are installed? None6) Do you encounter the same issue with IE or Chrome? Nope7) Under what circumstances does this issue appear? When trying to visit a page8) If possible, please provide a screen capture. 9) Does this issue occur only on a specific website? If so, please provide the link . n/a Link to comment Share on other sites More sharing options...
-ody- Posted May 3, 2015 Report Share Posted May 3, 2015 1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...) Windows 72) Which IE version is installed? n/a 3) Which version of maxthon is installed? most recent4) do you use a passport No5) What extensions and skins are installed? None6) Do you encounter the same issue with IE or Chrome? Nope7) Under what circumstances does this issue appear? When trying to visit a page8) If possible, please provide a screen capture. 9) Does this issue occur only on a specific website? If so, please provide the link . n/a some more questions : do you use an external downloader ? latest version : ok but which one and where did you find it. Did you perform a clean install ? (I guess the reply will be no as you don't have a passport) Link to comment Share on other sites More sharing options...
7twenty Posted May 3, 2015 Report Share Posted May 3, 2015 Can you provide a screenshot of the dialog? Or can you say if it's the Maxthon downloader, windows save dialog, or anything else? Link to comment Share on other sites More sharing options...
BugMiss006 Posted May 8, 2015 Report Share Posted May 8, 2015 Hi， Thanks for your question. Would you please offer us a screenshot so that we can see it clearly? Link to comment Share on other sites More sharing options...
ms1994 Posted May 10, 2015 Report Share Posted May 10, 2015 All I'm trying to do is go to a website, every single time this download file window pops up..I can't actually get onto a website... Anyone help please? Link to comment Share on other sites More sharing options...
~Ohke Posted May 10, 2015 Report Share Posted May 10, 2015 WOW thats a frustrating problem you have stumble upon there... Have you made a Clean Install of a Staple Version and not a Beta or Alfa version.?? ( Beta is v.4.4.5.1200 ) Because your Maxthon download window, don't looks like mine... ( I'm also useing Win. 7 )Staple version is v.4.4.5.1000... • Maxthon Cloud Browser for Windows V4.4.5.1000 Officially Released! - Maxthon Official Releases and Betas How 2 Clean install is here : • Maxthon Troubleshooting & Tips and Tricks - General Discussion If you are using a Clean Install and the Staple Version... Then what Anti Virus and Malware Programs do you use.?? Because you may have accidentally got a download pop-up or a drive-by down-loader on your PC. So that it triggers the download window in Maxthon. OBS!! Stop using Microsoft Security Essentials, its free and lightweight, but don't catch all Viruses. So a waste of PC space and Bandwidth. MSE is "Windows Defender" in Windows 7 and 8.1, is placed among the very worst for protection... Try to run this free and safe program, it will clean & take care of it, if you have some kind of Adware / Malware on you PC. • AdwCleaner Download ~ Free ( this deletes Adware, Toolbars, Potentially Unwanted Programs, and Browser Hijackers on your PC ) More Info and help here... • Will you Please disable that annoying popup screen. - General Discussion • Maxthon Troubleshooting & Tips and Tricks - General Discussion Hope this may help a Bit more. (^^,) Best Regards Ohke Link to comment Share on other sites More sharing options...
Guest Posted May 14, 2015 Report Share Posted May 14, 2015 Hi there, we are so sorry for the inconvenience, could you tell us where you download our browser ??? could you also tell us which version that you are using now ?? and what other softwares are operating and what operations is you doing?? or what website that you try to visit ??? could you give us more details??? moreover,,,, we think your computer is attacked by virus, so try to scan your computer and run a clean install of latest verstion ,,,,, please give us a feedback if you do so,, many thanks, Link to comment Share on other sites More sharing options...
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