17378695 Posted March 2, 2015 Report Share Posted March 2, 2015 Hi Maxthon is my preferred browser but unable to open Kindle Cloud Reader in the browser for about a week now. Had no troubles before and at the moment other browsers are able to do so. Any idea how I can fix this. Thanks much. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 2, 2015 Report Share Posted March 2, 2015 Can you provide us with a link to try to see what is going on? I also suggest you download and install the latest version of Maxthon. http://dl.maxthon.com/mx4/mx4.4.4.2000.exe Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
17378695 Posted March 3, 2015 Author Report Share Posted March 3, 2015 Hello Thanks My browser indicates that I am up to date. The version I have is V.4.4.3.4000 I am sorry but I am not sure what is meant by "can you provide us with a link" A link to..??? Thanks again JC Link to comment Share on other sites More sharing options...
17378695 Posted March 3, 2015 Author Report Share Posted March 3, 2015 Sorry you misunderstood my reply. I already have the latest version I don't need a link to the download in the reply above. The email above asked ME to provide a link. And that is what I don't understand. What link should I provide? And how? Thanks Link to comment Share on other sites More sharing options...
17378695 Posted March 4, 2015 Author Report Share Posted March 4, 2015 Strangely enough when I hit the ABOUT button on the browser it says I am up to date. I have no problem taking the advice and updating...I usually do update but forgive me if I want to know the thinking behind it. Meaning are you saying the sudden problem with KINDLE CLoud Reader is because I don't have the latest browser? And do you have any idea what link I am to provide based on the request in the same reply. No one as mentioned that. Sorry for the questions just need to understand. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 4, 2015 Report Share Posted March 4, 2015 17378695 replied at 2015-3-3 19:32 Strangely enough when I hit the ABOUT button on the browser it says I am up to date. I have no probl ... Are you trying to read a particular book or are you just trying to log on to the Reader site to download a book? When I open the Kindle reader app, it doesn't open in the browser, but in its own separate window. But then I'm on Windows 10 so that may have some bearing. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
7twenty Posted March 4, 2015 Report Share Posted March 4, 2015 Opening a book from https://read.amazon.com/ works fine here on MX4.4.4.2100 This is with ABP running. If it was working fine, it could be a program you installed may have changed something causing the issue, or Amazon have done something that doesn't agree with your install, or something else entirely. Try disabling AdHunter and all extensions then test again. And then try logging out of your passport account (if you use one) and testing. Link to comment Share on other sites More sharing options...
17378695 Posted March 4, 2015 Author Report Share Posted March 4, 2015 No.1MaxthonFan replied at 2015-3-3 17:03 Are you trying to read a particular book or are you just trying to log on to the Reader site to do ... I am trying to read any of the many books I have access to on all the other browsers I used. I've tried the link on another 3 browsers and they all work but not with Maxthon. I get just a plain black screen. Link to comment Share on other sites More sharing options...
17378695 Posted March 4, 2015 Author Report Share Posted March 4, 2015 Hello again Disconnected the 3 extensions I had. Ad Hunter was already off (due to other problems it created in the past with email) and the problem remains. Any other suggestions? Thanks Link to comment Share on other sites More sharing options...
7twenty Posted March 4, 2015 Report Share Posted March 4, 2015 Did you try logging out of your passport account? Try testing with extracting the portable version (found here) and seeing if the same issue occurs with that. As it won't use any of you current settings it should help isolate the issue to your system, install or user settings. Link to comment Share on other sites More sharing options...
BugMiss006 Posted March 4, 2015 Report Share Posted March 4, 2015 17378695 replied at 2015-3-3 20:48 Hello again Disconnected the 3 extensions I had. Ad Hunter was already off (due to other problems it ... Hi, Sorry for this inconvenience. Please try to disable GPU option (setting-Advanced-Content Control- uncheck "Enable GPU hardware acceleration") then restart your browser and try again. Thank you for your support. Have a nice day. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 4, 2015 Report Share Posted March 4, 2015 7twenty Separate window? As in it's own app or just a new browser window? I'd guess you have a Kindle app of some type installed if that is the case. Yes, I do have the Kindle App reader installed. So I tried to read it within the browser, and like you 7twenty, have no problem. 12140 Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted March 5, 2015 Report Share Posted March 5, 2015 17378695 replied at 2015-3-5 09:10 Hello. Anybody? Somebody? Did you read post #6 by BugMiss006 and try what she suggested? Please do that and let us know the result. It seems that we cannot duplicate your problem which is why it's difficult to diagnose and must be done one step at a time. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
17378695 Posted March 22, 2015 Author Report Share Posted March 22, 2015 Hello Again Not sure if I should just start a new thread with the query. But sending another request here before doing that. Hope to hear from anyone. Thanks folks. Link to comment Share on other sites More sharing options...
7twenty Posted March 22, 2015 Report Share Posted March 22, 2015 17378695 replied at 2015-3-22 21:15 Hello Again Not sure if I should just start a new thread with the query. But sending another request ... Did you try: Did you try logging out of your passport account? Try testing with extracting the portable version (found here) and seeing if the same issue occurs with that. As it won't use any of you current settings it should help isolate the issue to your system, install or user settings. Also test with the portable version of 4.4.4.2000 Please try to disable GPU option (setting-Advanced-Content Control- uncheck "Enable GPU hardware acceleration") then restart your browser and try again. Link to comment Share on other sites More sharing options...
17378695 Posted March 23, 2015 Author Report Share Posted March 23, 2015 Hello Folks. t Just checking back to try to keep the post alive as I haven't solved the issue yet. Thanks Link to comment Share on other sites More sharing options...
17378695 Posted March 23, 2015 Author Report Share Posted March 23, 2015 Folks I owe you all a ton of apologies. I simply was not "seeing" your responses. Too stupid a mistake to go into but forgive me. Now that I have I have tried the following:- As per 7twenty - I logged out and it didn't work and tried the portable version and same. I uninstalled and reinstalled the latest and it didn't work. Lastly I did disable the GPU Hardware and it worked like a charm. Thanks BugMiss006 Just curious.... I am assuming it was a useful thing to enable. Can you share what was the trade off for giving it up for the Kindle Reader (and yes it opens in the browser) that way I can just turn it on when I am not using Kindle. And last just in case it helps another Mantley asked why would have I disabled Adhunter for an email problem. My answer is I have no clue. I posted the problem and eventually that suggestion fixed it. The issue was simple but terribly annoying. If I posted a link in an email, it didn't work like a hyperlink when the recipient got it. It had to be copied and pasted in their browser. Turning off adhunter cured it. THANKS TO YOU ALL ESP FOR YOUR PATIENCE WHEN I DIDN'T REALISE YOU WERE ANSWERING. APPRECIATE ALL YOU DO. Link to comment Share on other sites More sharing options...
7twenty Posted March 24, 2015 Report Share Posted March 24, 2015 Just curious.... I am assuming it was a useful thing to enable. Can you share what was the trade off for giving it up for the Kindle Reader (and yes it opens in the browser) that way I can just turn it on when I am not using Kindle. CPU usage may increase as normally the GPU would be taking over some of the processing. overall it shouldn't make that much of a difference, if at all to your browsing depending on your PC and the sites that you use. Interestingly, I have GPU accell enabled and kindle reader works fine here. Could be a system specific thing. And last just in case it helps another Mantley asked why would have I disabled Adhunter for an email problem. My answer is I have no clue. I posted the problem and eventually that suggestion fixed it. The issue was simple but terribly annoying. If I posted a link in an email, it didn't work like a hyperlink when the recipient got it. It had to be copied and pasted in their browser. Turning off adhunter cured it. I vaguely recall this. IIRC it was determined an adhunter filter was causing the issue. It was requested for some more info to try and determine which filter was causing the issue, but i'm guessing it never got that far. Link to comment Share on other sites More sharing options...
17378695 Posted March 25, 2015 Author Report Share Posted March 25, 2015 Thanks Ytwenty. I'll watch and see but yes I sounds like it might not be terribly vital to keep switching on and off but at least I know in case. Mantley I'd be happy to give it a shot with the new Adblock and let you know. Thanks again. Link to comment Share on other sites More sharing options...
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