SkyNote NOT WORKING and old disappeared


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Hi

Glad to talk to you.

Sorry for the inconvenience. I just asked my team members about your issue but unfortunately there are no ways to recover your old Skynote. And could you please tell me which version of MX you are using because it doesn't appear here on my side.

In order to fix your Skynote try to sign out from your passport and sign in again, it may help.

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  • 3 weeks later...

My SkyNotes "Note List" came back and now they randomly disappear . and reappear. this has happened many times .. In the past .. at some point .. after I have turned my pc off and back on again .. the "Note List" comes back. Seems like there should be some kind of fix for this problem. I do have passport and I am logged in .. My favorites are not affected .. just my SkyNotes and I am sync'd /.. and when I log into my SkyNote when the "Note List" is gone .. usually It will not work at all .. the window comes up but when I try to type anything in the new blank window .. it does not work at all :Q Please Help :dizzy:

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Now my SkyNote i"Note List" is gone again :( and the blank window that comes up when I click on it will not allow me to print or paste anything in it :dizzy: I think I have the latest Maxthon do not know where to find the version.. I did recently downloaded it again and think I have the latest one offered .. and now I have two icons on my task bar .. I did sign out and sign back up ... did not work....then I signed out again and quit Maxthon and reloaded it.. I signed back in and my favorites and everything else works but the SkyNote "Note List" is still gone and it still will not allow me to type or paste a note. Please Help :)

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Thanks .. it is working now .. next time it happens I will try the described fix .. and I am on a rural dsl internet and it sucks .. maybe it is network related but I would not know anything about that. I only have 2 home pc and that is my network .. and the other pc has had no problems .. THANKS

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