Favorites does not sync


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Hi

I am using Maxthon 4.4.2.2000. Recently I am encountering issue with Syncing the favorites. It just show syncing and does not show anything else, and the Favorites does not sync.

1. I check connectivity to http://fav.maxthon.com and I was able to display my online favorites.

2. What could be the problems? how do I trouble shoot? is it a TCP port or UDP port issue?

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Hi Yng-chang,

Glad to talk to you.

Sorry for the issue.

Did you perform any specific operations before this problem started occurring?

Please make sure your internet connection is alright and try again. You can change your internet environment to see what happens.

At the same time, here we'll check on our server to see whether there is something wrong.

Thanks for your support!

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BugSir007 replied at 2014-10-8 22:06 back.gif

Hi Yng-chang,

Glad to talk to you.

Sorry for the issue.

Hi

I have check the network. Connectivity is fine. I am able to access http://fav.maxthon.com. I am able to sync others, example Ads Filter, Options, Smart Address Bar and Extension List. for favorates, it just shows schronizing ..... see attached picture

what protocol is the favorites sync using ? is it TCP or UDP ? I might want to check with my provider whether they have block the ports?

post-4123397-14315121819917_thumb.png

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