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BugSir009

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Posts posted by BugSir009

  1. 11 hours ago, avegaweiss said:

    Hi team. I'm trying to use google drive, but on MX7 login to google is not working.

    The login process seems fine, but google drive doesn't notice that I'm already logged in via browser.

    Hi avegaweiss, are you using the installed or portable version? I tried accessing my google drive and could not reproduce same problem. Could you help to record a short video on this issue so we could look into it?

  2. On 12/3/2022 at 12:47 PM, ligoten said:

    I've been stubbornly clinging to Maxthon 5 for quite a while, in part because my favorites are sorted differently in Maxthon 6 than in 5. It looks like Maxthon 6 might be sorting entries from newest to oldest, while Maxthon 5 has them oldest to newest, except where I have manually moved items around. Is it possible to make Maxthon 6 follow my existing favorites order instead of re-sorting?

    Hi ligoten, you may choose to import MX5 data over to MX6. Imported bookmarks will be in a new folder and these bookmarks will not be affected. In MX6 the bookmarks sequence is still being determined on the date and time created.

  3. 14 hours ago, Magdalene said:

    There are problems with Live Chat on Youtube with MX7. It says 

    Oh no!

    It looks like you're using an older version of your browser. Please update it to use live chat.

    MX5

    MX6

    MX7

    MaxthonSnap20221204162818.png

    Maxthon Snap20221204164154.png

    Maxthon Snap20221204164533.png

    Hi Magdalene, are you using the installed or portable version? We could not reproduce this error message while testing out on youtube live videos. Could you disable all extensions and try again?

  4. On 12/3/2022 at 1:37 AM, leeuniverse said:

    2. Background Images of the Quick Access Page are "blurred", they ALL are even when changed.
    Also, please bring back the "default" Images as an option.  I really liked the STARRY Night one, whatever it was called.

    Hi leeuniverse, request recorded.

    On 12/3/2022 at 1:37 AM, leeuniverse said:

    3. Error Page issue STILL exists when opening "Multi-Tabs"...  Had like 5 of them this time when my Extensions were installing.

    - Err Connection Closed
    - Err Socket Not Connected
    - Err Connection Reset (or Err Socket Reset?)

    This will be rectified when the chromium is updated. The engineers are working on it and will try to update it as soon as possible.

    On 12/3/2022 at 1:37 AM, leeuniverse said:

    4. Don't know how the "Weather" thing on the Quick Access is supposed to work.  Not in China, and I'm Fahrenheit, not Celsius.

    This is a known issue and the team are working on it.

    On 12/3/2022 at 7:19 AM, Chemodan said:

    It ended up that after another attempt to close all unnecessary tabs, the browser crashed.

    Hi Chemodan, is there any crash report generated? If yes please send it to us so we could look into it. Changing of search engine issue is a known bug and the developers are working on it and it should be fixed in the next version.

  5. On 12/3/2022 at 1:57 AM, leeuniverse said:

    Yes, I know...  But the "default" backgrounds are no longer there.  I really like the Starry Night or whatever it's called one from MX 6.0.

    Also, there's a BUG in the SEARCH of the Quick Access Page when I "Add" a Search option in Settings, and change it's Default.
    This occurs BOTH in the QA's sidebar (as image shows) and also on the page itself.
    There is no "dropdown".

    RiJoiJV.png

    Hi leeuniverse, bug reported.

  6. On 12/3/2022 at 5:47 PM, radscorpion said:

    Hi All

    recently this upgrade pop-up keeps popping up on my windows 10

    image.png.8ed4432fdb94fdccf7c9aa84772e6888.png

     

    I understand , this is the evolutionary path, BUTTT at present I do not want to upgrade at all. Reasons are there but I will keep this issue specific & short :)

    How or where can I 'say' that M. should not keep popping this box up on my windows 10 ?--(any M service, settings, ini file, assignment file , menu options(which I could not find)

    Right now, I have to manually hit the 'X' button each and every time to dissuade it.

    Thanks for any help here

    Good day to you all !

    Hi radscorpion, even if you upgrade to MX6, MX5 will be retained in your PC and you will be able to use both MX5 and MX6. By upgrading to MX6, you will be able to import all your MX5 data to MX6. Alternatively, you could install MX6 manually and it wouldn't import MX5 data and the update will not pop-up again. 

  7. 1 hour ago, Natalia A said:

     

    How can I do that? If the browser only opens in the updated version.

    How many entries did I lost? I don't remember exactly, maybe about 50. Currently I only have 2

    *edit:

    I just downloaded the portable version of MX5 and imported the data from MX4 (it gave me that option) and all the passwords appear, but that option isn't in MX6 to be able to move the information to the desktop version. How can I move them to that version?
    I also found out that there are only 17 entries saved and there should be more, maybe not the 50 I originally said but at least 30

    Hi Natalia A, I have checked with the engineers and they mentioned that there is no record of yours found in the MX5 server. Do make sure that you have sync all entries to the server or else importing will not be possible. In passkeeper, make sure you press the button "Sync" that is located on top of the page. 

     

    image.png

     

     

  8. 2 hours ago, Natalia A said:

    Hello guys, today the browser asked me to update to the latest version and when I finished doing it and entering my account, I saw that passkeeper was completely empty. I tried to import the data from the MX5 server (or the cloud, I don't remember) but it didn't work. From a link in passkeeper I get to uu.me but the page appears in Chinese and Google translator says it can't translate it so I don't know what else to do, and I really need to recover my passwords.

    Hi Natalia A, could you provide us with your user account ID so we could check further? You could PM me if you are uncomfortable to post it here :)

  9. 13 hours ago, projektilski said:

    Today again the same problem with auto-update. Update beta versions checked and it says "Maxthon browser is up to date". But it isn't, right? The latest beta is .2600 which I have to download manually 😉
     

    image.thumb.png.c6ca6c9fa714efa5739e4a8eb069fba5.png

    Hi projektilski, it is still advisable to check under 'release notes' for any latest version. Usually a new version will be released at the end of the week.

  10.  

    On 11/21/2022 at 9:04 PM, pipinn said:

    Hello,

    in Maxthon 6.2.0.2500 I can not log in to PayPal. I always get the message:

    Bei uns ist ein Problem aufgetreten. Versuchen Sie es in Kürze erneut.
    (We've encountered a problem. Try it again shortly.)

    Other Browser do work.

    I switched back to 6.2.0.2400, login to Paypal works well.

    paypal.jpg

     

    16 hours ago, Doyen59 said:

    I have the same problem with several sites, no problem when I try with another browser (edge...) Ihope the next update will correct this. When I enter username and password and click enter I obtain this message

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

     

    @pipinn @Doyen59, bug reported.

    • Like 1
  11. 14 minutes ago, SirNasso said:

    Strange new problem. Since the last 2-3 versions, in a Facebook game I try to hold CTRL and drag to mark several items, but instead of selecting them, MX6 saves a copy of the images of the items. Tried disabling shortcuts, boss key and Super-drag-and-drop, but nothing changed. Is there some other option for this, or is this a bug?

    Hi SirNasso, could you check your Quick Save Image settings? You could disable that feature so it doesn't interfere with your Ctrl key.

     

    image.png

  12. 14 hours ago, TheWhippinpost said:

    Win 10 - Version 6.2.0.2500 (64-bit) 1119

    As title. Usually when switching between apps, using ALT+TAB. (If you hold the ALT+TAB, the mini preview screen of MX is often white, too.)

    Another example: I just went to a tab with Twitter and it white-screened for ~10-15-seconds. Whilst waiting I used CTRL+SHIFT+TAB to switch to the tab on its left (Discord) and it white-screened for ~3-5-seconds.

    I have tab resource saving ON in case that makes a difference.

    Hi TheWhippinpost, we tried to test on our end but could not reproduce the same issue. Are you able to send us a short video on this problem you encountered so we could forward to the engineers to look into it?

  13. 13 hours ago, pipinn said:

    Hello,

    in Maxthon 6.2.0.2500 I can not log in to PayPal. I always get the message:

    Bei uns ist ein Problem aufgetreten. Versuchen Sie es in Kürze erneut.
    (We've encountered a problem. Try it again shortly.)

    Other Browser do work.

    I switched back to 6.2.0.2400, login to Paypal works well.

    paypal.jpg

    Hi pipinn, could you disable all extensions and try again? If problem persist, kindly send us a short video on this issue and we will check further.

  14. 15 hours ago, TheWhippinpost said:

    I still have MX5 installed but use MX6 portable (V. 6.1.3.2020). Is it possible to import from the portable version to the latest MX portable version, and not MX5?

    That is, can I select which to import from?

     

    Hi TheWhippinpost, you could update to the latest version V6.2.0.2400 and no importing is required. You can go under Settings < About Maxthon < click Update button

    image.png