BugSir006

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Release Note5

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Release Note6

Status Replies posted by BugSir006

  1. thanks BugSir006

    the passkeeper  is worked but is not completed!!!!!

     

    image.png

    1. BugSir006

      BugSir006

      Hi jugurtha, could you send your uid to me again? I can contact the engineer to clear your Passkeeper data of Maxthon 6. Then you can log in and import the data to Maxthon 6 again.

      Please launch the DbgView then open Maxthon 6.

    2. (See 3 other replies to this status update)

  2. thanks BugSir006

    the passkeeper  is worked but is not completed!!!!!

     

    image.png

    1. BugSir006

      BugSir006

      Did you launch the DebugView and save the error log?

    2. (See 3 other replies to this status update)

  3. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha,

      Sorry for the delay. We have cleared the Passkeeper data of Maxthon 6 for you. So we recommend you uninstall the browser, delete local data, reinstall the version v6.0.0.1600. Launch Dbgview, log in to this account UID: 13585117

      DebugView can record the error log. If the passwords data could not be imported properly please save the log and send it to us.

      Before you log in to this account UID: 13585117 please launch the DebugView.

      Dbgview.exe

    2. (See 13 other replies to this status update)

  4. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, have you installed UltraViewer? Could you let us know your time zone? When are you available?

    2. (See 13 other replies to this status update)

  5. Hi,

    is there a completion date of Maxthon 6 ?? Looking forward to an answer!

    With regards : Martin

    1. BugSir006

      BugSir006

      Hi Martin, I can not confirm the specific date. But we will release the beta version as soon as possible, probably in this month.

    2. (See 1 other reply to this status update)

  6. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Can we have a remote via TeamViewer or UltraViewer? When are you available?

    2. (See 13 other replies to this status update)

  7. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, could you let me know the version you start using Maxthon 6? v6.0.0.800 or before?

    2. (See 13 other replies to this status update)

  8. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Did you uninstall MX6, delete local data then reinstall it?

    2. (See 13 other replies to this status update)

  9. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, have you ticked auto-sync in Maxthon 5?

      MaxthonSnap20200512112511.png

    2. (See 13 other replies to this status update)

  10. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, try uninstalling Maxthon 6, deleting user data then reinstalling and logging in again, please.

    2. (See 13 other replies to this status update)

  11. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Really strange issue. 😭

      I recommend you to disable the addons which installed from Maxthon extension center, clear the data then restart the browser.

      It seems caused by the error user data.

    2. (See 28 other replies to this status update)

  12. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Press the keyboard "Win+R," run "%appdata%," find the folder "Maxthon5," rename the folder then restart the browser.

      run.png

    2. (See 28 other replies to this status update)

  13. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Try opening the browser menu (Alt+F)>Settings>Functions&Addons>Addons, disabling the extensions then having a try again, please.

    2. (See 28 other replies to this status update)

  14. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto, I tried to test the issues but haven't reproduced. Could you provide a video about them? I will forward it to the dev team for analysis.

    2. (See 28 other replies to this status update)

  15. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto,

      Thank you for your kind reply.

      Do you mean you click on the white space of the page then all of the tabs closed automatically?

      It will be appreciated if you could provide a short video about the torrents and freeze issues.

      Could you let us know the information of your device, such as installed RAM and storage? Do you use Win7 or Win10?

    2. (See 28 other replies to this status update)

  16. Hi BugSir006,

    I got the problem again. I cant receive my sms verification code. 

    Please check it my phonenumber +593 978 77 7834

    1. BugSir006

      BugSir006

      Thank you for your information. If you need any assistance in the future please feel free to contact us. :wink:

    2. (See 1 other reply to this status update)

  17. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there, thank you for your reply. If you still experience the "torrent" issue please provide the specific URL and screenshot about it.

    2. (See 28 other replies to this status update)

  18. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there, this issue has been fixed in 5.3.8.2100. Thank you for your help! :Blow_Kiss_Emoji_42x42:

    2. (See 28 other replies to this status update)

  19. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  20. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  21. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto,

      The Ukrainian sentences are longer than the English sentences, so we hope to find the Ukrainian users or translators to shorten the sentences of the installation interface.

    2. (See 28 other replies to this status update)

  22. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Could you help us shorten the translation length? Then we will update the language file to fix this issue.

      Engish: End User License Agreement        Current Translation: Ліцензійна угода кінцевого користувача

      Engish: Privacy Policy                                     Current Translation: Політика конфіденційності

      English: Join UEIP                                         Currentl Translation: Долучитись до програми UEIP (поліпшення ПЗ)

    2. (See 28 other replies to this status update)

  23. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Oh, sorry, it is the Ukrainian language. Could you help shorten these sentences?

       

      Engish: End User License Agreement        Current Translation: Ліцензійна угода кінцевого користувача

      Engish: Privacy Policy                                     Current Translation: Політика конфіденційності

      English: Join UEIP                                         Currentl Translation: Долучитись до програми UEIP (поліпшення ПЗ)

    2. (See 28 other replies to this status update)

  24. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  25. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2