BugSir006

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Release Note5

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Status Replies posted by BugSir006

  1. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha,

      Sorry for the delay. We have cleared the Passkeeper data of Maxthon 6 for you. So we recommend you uninstall the browser, delete local data, reinstall the version v6.0.0.1600. Launch Dbgview, log in to this account UID: 13585117

      DebugView can record the error log. If the passwords data could not be imported properly please save the log and send it to us.

      Before you log in to this account UID: 13585117 please launch the DebugView.

      Dbgview.exe

    2. (See 12 other replies to this status update)

  2. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, have you installed UltraViewer? Could you let us know your time zone? When are you available?

    2. (See 12 other replies to this status update)

  3. Hi,

    is there a completion date of Maxthon 6 ?? Looking forward to an answer!

    With regards : Martin

    1. BugSir006

      BugSir006

      Hi Martin, I can not confirm the specific date. But we will release the beta version as soon as possible, probably in this month.

    2. (See 1 other reply to this status update)

  4. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Can we have a remote via TeamViewer or UltraViewer? When are you available?

    2. (See 12 other replies to this status update)

  5. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, could you let me know the version you start using Maxthon 6? v6.0.0.800 or before?

    2. (See 12 other replies to this status update)

  6. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Did you uninstall MX6, delete local data then reinstall it?

    2. (See 12 other replies to this status update)

  7. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, have you ticked auto-sync in Maxthon 5?

      MaxthonSnap20200512112511.png

    2. (See 12 other replies to this status update)

  8. hi,

    my UID: 13585117

    my email : masinisa89@gmail.com

    1. BugSir006

      BugSir006

      Hi jugurtha, try uninstalling Maxthon 6, deleting user data then reinstalling and logging in again, please.

    2. (See 12 other replies to this status update)

  9. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Really strange issue. 😭

      I recommend you to disable the addons which installed from Maxthon extension center, clear the data then restart the browser.

      It seems caused by the error user data.

    2. (See 28 other replies to this status update)

  10. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Press the keyboard "Win+R," run "%appdata%," find the folder "Maxthon5," rename the folder then restart the browser.

      run.png

    2. (See 28 other replies to this status update)

  11. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Try opening the browser menu (Alt+F)>Settings>Functions&Addons>Addons, disabling the extensions then having a try again, please.

    2. (See 28 other replies to this status update)

  12. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto, I tried to test the issues but haven't reproduced. Could you provide a video about them? I will forward it to the dev team for analysis.

    2. (See 28 other replies to this status update)

  13. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto,

      Thank you for your kind reply.

      Do you mean you click on the white space of the page then all of the tabs closed automatically?

      It will be appreciated if you could provide a short video about the torrents and freeze issues.

      Could you let us know the information of your device, such as installed RAM and storage? Do you use Win7 or Win10?

    2. (See 28 other replies to this status update)

  14. Hi BugSir006,

    I got the problem again. I cant receive my sms verification code. 

    Please check it my phonenumber +593 978 77 7834

    1. BugSir006

      BugSir006

      Thank you for your information. If you need any assistance in the future please feel free to contact us. :wink:

    2. (See 1 other reply to this status update)

  15. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there, thank you for your reply. If you still experience the "torrent" issue please provide the specific URL and screenshot about it.

    2. (See 28 other replies to this status update)

  16. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there, this issue has been fixed in 5.3.8.2100. Thank you for your help! :Blow_Kiss_Emoji_42x42:

    2. (See 28 other replies to this status update)

  17. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  18. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  19. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi dezinto,

      The Ukrainian sentences are longer than the English sentences, so we hope to find the Ukrainian users or translators to shorten the sentences of the installation interface.

    2. (See 28 other replies to this status update)

  20. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Hi there,

      Could you help us shorten the translation length? Then we will update the language file to fix this issue.

      Engish: End User License Agreement        Current Translation: Ліцензійна угода кінцевого користувача

      Engish: Privacy Policy                                     Current Translation: Політика конфіденційності

      English: Join UEIP                                         Currentl Translation: Долучитись до програми UEIP (поліпшення ПЗ)

    2. (See 28 other replies to this status update)

  21. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

    1. BugSir006

      BugSir006

      Oh, sorry, it is the Ukrainian language. Could you help shorten these sentences?

       

      Engish: End User License Agreement        Current Translation: Ліцензійна угода кінцевого користувача

      Engish: Privacy Policy                                     Current Translation: Політика конфіденційності

      English: Join UEIP                                         Currentl Translation: Долучитись до програми UEIP (поліпшення ПЗ)

    2. (See 28 other replies to this status update)

  22. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  23. Hi there, MAN! Troubles, troubles...

    Abd the first one is - HOW to change installation folder???

    I'm still using portable 5.3.2

  24. +639486257033

    1. BugSir006

      BugSir006

      Hi there,

      We have checked the records of your messages, the messages have been sent properly. Please try to contact your local telecom provider.

      message.jpg 

  25. BugSir! Sorry to say again... PERMANENT problem with *.torrent files!

    Once denied ("wrong bencoding") correct download needs MX restart, some times several restarts...

    1. BugSir006

      BugSir006

      Hi dezinto,

      I tried many times but really cannot reproduce, it will be appreciated if you can provide the operating video.

      * Quick save (CTRL+click) time after time stops showing right bottom screen notification (foolish, user not sure that image saved)

      How many pictures did you save? I tried to save 10 pictures but haven't had this issue.

      * Torrent files (you know) incorrect loading

      Please provide a complete video to help us confirm this issue.

      * After MX crash remains several processes needed to kill in task manager; without it MX restarting takes LONG time or not restarts ever.

      Could you describe the steps caused the crash? If this issue only happens on some websites please send the URL to me.

      * Home page (any) about 2-3 min. refreshing (why?) while you log in account.

      Cannot confirm... Could you provide a video?

      * "new" download manager made work slower: previous version can run or d-load at once files like .mp3, .mp4, .pdf and, sure .torrent... Now I need useless confirm.

      If you are not convenient to provide the video or the download link to help us reproduce, we can take some time to have a remote via TeamViewer.

    2. (See 7 other replies to this status update)