[How to close lateral bar in MX5?]

hi there, Maxthon browser should be able to remember your settings? Are you using guest mode? Or have you logged in a Maxthon account?

[Status bar not showing up]

Which version are you using?

You can check again here to see if you enable status bar or not

[Page is Crashing in MX5]

BTW, please post problems concerned with MX5 here: http://forum.maxthon.com/index.php?/forum/95-mx5-discussion/

[Cannot rate on IMDB - Maxthon 4.9.3.1000]

Hi there, sorry to get you back so late.

We indeed confirmed this issue, and it's related to the core version.

Bad news is that we currently do not have any plan to upgrade core for MX4. 

Good news is that the "rate" function can be used in MX5.

So we recommend you to use Maxthon5. 

And I'll also continue collect user's voice on the core for MX4, if the amount reach to a certain number, that will be more persuasive for our product manager to change their plan. And put upgrading core on MX4 on their to do list.

Thank you again and sorry for the trouble.

[Search Engine]

Hi there, may I ask which version of Maxthon are you using? installed or portable version?

[Favorites Sync Failed]

Hi Ldfa,

Our staff has helped to check your account and found no issue.

So could you please try to sync again and see?

Please feel free to contact me if it still does not work.

[Favorites Sync Failed]

Hi Ldfa,

Thanks for your feedback and sorry for the inconvenience caused.

Could you PM me your registered email address, so that our developers can help to check in server data.

Looking forward to your reply.

Thanks in advance.

[4.9.3.1000 windows size and position not kept]

On 10/13/2016 at 2:35 PM, wchris said:

vignettes images

Hi Chris,

Sorry that I don't quite understand what do you mean by "vignettes images".

Could you give me a screenshot of them?

Are you talking about favorite icons or the square tiles in QA page?

[How to close lateral bar in MX5?]

Uncross the sidebar option here

[MX5 Translate tool - redirects to .cn site (Chinese)]

Hi Honza K, thanks for your feedback and sorry for the inconvenience caused. 

I'll talk with our product manager to see if the translation tool directs to the website according to you system language or to a fixed one. If it's a fixed one, I'll discuss with them and persuade them to make a change. 

Thanks for helping improv our beta version. 

BTW, peoblems concerning MX5, please go to this board to post

http://forum.maxthon.com/index.php?/forum/95-mx5-beta-version-discussion/

 

[v4.9.3.1000 heavy GPU use, can I disable hardware acceleration?]

Hi Yawg, thank you for reporting here and sorry that we currently do not have this option to turn GPU off. But we highly appreciate your suggestion, and our product team will take this into consideration in our future development. Probably, there will be a button to switch it on and off in future. 

Thanks again for your posting.  

[Maxthon browser blackberry 10 version why not?]

Hi eserdincc, thanks for getting back to me.

Maxthon currently focuses on the development of MX5 for PC, Android and iOS platforms. And we may do a research on other platforms later, and then decide whether to add them into our developing plan. 

Thanks for your attention and please keep in touch with us. Once there is any change for our plan, will tell you the good news here.

[http://fav.maxthon.com/]

Hi 8747651,

Thanks for reporting here and sorry for the inconvenience casued.

Could you tell us your computer system (win8 or win10 or others)? And which version of Maxthon are you using? These information may help us solve your problem.

Thanks you.

[Mx4: Fatal error in history.]

Hi yona-tyt,

Thanks for reporting here and sorry for the inconvenience.

This crash data may help a lot and I've forwarded this to our developers.

Thanks you again.

[Drop Down Menus Freeze]

Maybe you can try to upgrade to the latest MX5 versoin, here is our official website for downloading:

http://www.maxthon.com/beta/

 

Thank you, 

[Last Session Tabs Open In Reverse Order]

Hi Eightysevens, thanks for reporting here and sorry for the inconvenience caused. 

I've forwarded this issue to our product team for further testing and fixing. 

And you are warmly welcome to download our latest MX5 beta version, this version do not have this issue.

Please go to our official website for downloading if you are interested: http://www.maxthon.com/beta/

[Maxthon browser blackberry 10 version why not?]

Hi eserdincc, please specify your question so that we can offer some help. Thanks you.

[Flash integration issues? (http://musicovery.com/)]

Hi TheWhitestOfFangs,

Thanks for reporting here and sorry for the inconvenience cause.

Could you tell me some details of this issue? For example is there an error code? Or popup window prompts that something is wrong? A screenshot is highly appreciated. 

I've tried this website in our latest beta version, it looks fine.

So you are warmly welcome to download our latest version in our official website: http://www.maxthon.com/beta/

[.ppt files do not open]

Hi Lazykot,

Sorry cannot reproduce this issue here

please help check my steps are the same as yours:

1,guest mode

2, V4.9.3.1000

3, open .ppt file in googledrive

here is my screenshot

 

If this issue still exists, could you tell me what is your windows system?

 

Best,

Doris

[Can log in to website but cant log in to browser]

Hi hadpants,

Thanks for reporting here. And could you tell me which browser version are you using? And a screenshot of the error popup is highly appreciated. These would be helpful to solve this issue you encountered. Looking forward to your reply 

[Adblock Plus stopped blocking Facebook "Home" Ads]

Hi Niglelops, I also recommend FB purity extension to you.

And may I ask does this kind of situation happen before when you enabled ABP? Cause I seldom encounter this kind of ads so sorry cannot test that for you. 

[Some sites do not recognize "Magic Fill" entered username / password]

Hi  puf_the_majic_dragon ,

What you mentioned above is a confirmed bug, it has been fixed in MX5, 

So you are welcome to try it out on MX5

It will be fixed on MX4 in the next updated MX4, but the release date is TBD. 

Hope you a nice day.

[Some sites do not recognize "Magic Fill" entered username / password]

15 minutes ago, Chantao said:

On the download page, above "blue screen" to download 500 and below you download old version (100). Is it wanted like that ?

 

Hi Chantao, sorry, that is a mistake, we'll change it immediately. 

[Some sites do not recognize "Magic Fill" entered username / password]

Hi puf_the_majic_dragon,

Sorry to get back to you so late. Our team member noticed your post on Facebook.

We recommend you to download the latest version in our website: http://www.maxthon.com/beta/

And I'll report this issue on 4.4.8.200 to our product team for fixing!

Thanks for your support and your patience. 

Doris

 

[Mx5.0 full of bugs]

Hi Roxana,

Thanks for your report on MX5, we'll continue to optimize it with all your VIP users' suggestions. 

And we have a "MX5 Alpha version Q&A" section in this forum, where you may post any questions concerning MX5.

So would you please transfer this post there and I'll close this one.

 

Thanks again for your feedback. Have a nice day ;)