The email account is via Maxthon. I tried another Browser and there were no problems at all but I favor Maxthon overall, so intend sticking with it.
Oddly, I have just carried out another intensive set of scans whilst in Safe Mode and deleted whatever was picked up and rebooted and lo & behold, all seems to work as before and I can also see the regular colors at the bottom of this screen and the words 'Renew code' below this box so I am hoping whatever caused these problems, have now been resolved.
Here's the log file you requested:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 8:12:03 PM, on 12/21/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
FIREFOX: 30.0 (en-US)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\IObit\Smart Defrag 3\SmartDefrag.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IObit\Advanced SystemCare 7\Monitor.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iolo\System Mechanic\LiveBoost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\IObit\Advanced SystemCare 7\ASCTray.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
C:\Program Files\AdTrustMedia\PrivDog\2.2.0.14\trustedadssvc.exe
C:\Program Files\iolo\System Mechanic\ioloGovernor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Ad Muncher\AdMunch.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\IObit Malware Fighter\IMF.exe
C:\Program Files\COMODO\COMODO Internet Security\cis.exe
C:\Program Files\Maxthon3\Bin\Maxthon.exe
C:\Program Files\Maxthon3\Bin\Maxthon.exe
C:\Program Files\Maxthon3\Bin\Maxthon.exe
C:\Program Files\Maxthon3\Bin\Maxthon.exe
C:\Program Files\Maxthon3\Bin\Maxthon.exe
C:\DOCUME~1\user1\LOCALS~1\Temp\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O2 - BHO: Ads Removal - {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} - C:\Program Files\IObit\IObit Malware Fighter\adsremoval\IE\Adblock.dll
O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~1\IObit\SURFIN~1\BROWER~1\ASCPLU~1.DLL
O3 - Toolbar: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O4 - HKLM\..\Run: C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
O4 - HKLM\..\Run: "C:\Program Files\AdTrustMedia\PrivDog\2.2.0.14\trustedadssvc.exe"
O4 - HKLM\..\Run: "C:\Program Files\Smart File Advisor\sfa.exe" /checkassoc
O4 - HKLM\..\Run: "C:\Program Files\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKLM\..\Run: C:\Program Files\iolo\System Mechanic\ioloGovernor.exe
O4 - HKLM\..\Run: C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKLM\..\Run: rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: "C:\Program Files\Ad Muncher\AdMunch.exe" /bt
O4 - HKLM\..\Run: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: "C:\Program Files\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto
O4 - HKCU\..\Run: C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: PrivDog - {2F5C139F-79BD-4C84-A95A-E7140525BC55} - C:\Program Files\AdTrustMedia\PrivDog\2.2.0.14\trustedads.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1354147796671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1361694095447
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D0D8EB2-5319-4DDA-8070-33C4F5C91790}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{B4BAD911-6801-4E85-A69B-725BE95B9523}: NameServer = 156.154.70.22,156.154.71.22
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 7 (AdvancedSystemCareService7) - IObit - C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: COMODO Virtual Service Manager (cmdvirth) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: DW WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 8419 bytes
I may return to this thread, should the issue reappear but thank you for assistance in this matter thus far.