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Posts posted by BugSir007

  1. Hi again,

    Thank you for more details about this problem.

    According to your problem description i can guess it is similar to the problem reported here http://forum.maxthon.com/forum.php?mod=viewthread&tid=12962&highlight=drag%2Bdrop before.

    You can switch to Retro browsing mode and try again.

    At the same time, We'll keep testing to see if we can find out what is causing the problem and see if we can fix it ASAP.

    Please stay tuned and feel free to reach us if you encounter any other problem.

    Thanks for your support!

  2. Hi frwb,

    Welcome to the forum.

    Really sorry for the inconvenience encountered.

    Actually,this file is a component of QuickAccess which is updated when Maxthon is launched.

    But it should be only downloaded once, and the downloaded qa.dat will replace the old one.

    However if something causes its download fail then Maxthon may try to download it again.

    I hope this information is useful to you.

    Thanks for your support!

  3. Hi Alex 75,

    Really sorry for the inconvenience.

    I would like to help but i do n;t know the operation steps to reproduce your problem.

    Do i need to login to perform the operation you mentioned?

    In which groups would you like to change the order of elements?

    Please provide us with more details so that we can run an accurate test.

    Looking forward to hearing from you.

    Thanks for yous support!

  4. Hi,

    Glad to talk to you.

    Sorry for the inconvenience.

    I guess you are seeing the old cache created before you setting a new location.

    Also the default cache location is not C:\Users\USER_NAME\AppData\Roaming\Maxthon3\Temp\Webkit\Cache but %temp%\Maxthon3Cache\Temp\Webkit\Cache

    Actually after setting the cache location,restart is required Maxthon.

    And after setting a new cache location Maxthon won't delete its old cache in old location, so you may need to delete it yourself.

    I hope this tip helps.

    Thanks for your support of Maxthon!

    Have a nice time!

  5. UFO106 replied at 2014-11-20 16:13 back.gif

    Can't I just go to "private" mode?

    it happens there too, even when not downloading anything...

    Hi again,

    Here we kept testing on different machines with different OS but still the problem can't be reproduce.

    The issue might be due to some corrupted files in your browser.

    You may run a clean install of the latest version and try again.

    Please let us know if the problem persists.

    Have a nice day!

  6. UFO106 replied at 2014-11-19 08:57 back.gif

    Here's what I see (attached) .

    It keeps refreshing till it fails.

    Thank for the video.

    I can see the refresh problem in the video.

    But this is odd. here on my end the page doesn't refresh at all, it is stable.

    Not quite sure what might be causing this problem.

    I can see the you are downloading something....Can you disable everything that may be causing this issue and try again.

    First i suggest you clear your browser cookies and caches files.

    Secondly, you may log out your Maxthon account and try to open the page again.


  7. Hi,

    Sorry, you meant you have to wait for an hour to open a new thread in the forum?

    In which area of the forum are you having this issue?

    Any screenshot to have a look??

    Regarding saving a thread as draft, what happens when you choose to"Save as draft"?

    You seem to be the only person with these issues...

    Please provide us with more information about the problems, we'll be more than happy to help you.