BenReiley

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Posts posted by BenReiley

  1. 10 hours ago, BugSir009 said:

    Hi BenReiley, could you send me the dump file that is under your user data > User Data\Crashpad\reports. Do send us the dump file for the date when you experienced the crash. It will also be good if you could compress your user data so I could get the development team to do a further check for you regarding your history records. You could send me a PM and attach the files in there.

    Good day.. i have sent you the file named "Crashpad Reports 30 July 2023 And 1 August 2023" the date i would love to restore is 30 July 2023 cause that is when my browser crashed.. i really hope you can fix that and i will be VERY thankful and grateful hahaha... thank you very much in advance...

    • Like 1
    • Thanks 1
  2. On 8/3/2023 at 4:48 AM, BugSir009 said:

    Hi BenReiley, did you uninstall the previous version when you switch back to the older version? And for the crash you experienced, could you send us the dump file so I could forward to the development team to look into it? As for the left and right arrows, you could enable it in mx://flags

    No, I did not uninstall the previous version before i went back to the older version i just installed over it without uninstalling the current one at that time... And I actually went to the mx://flags and "that" is what crashed my browser and now i lost every single tab i had open and i need to send you the crash file? Will this help me get back my tabs and history that i lost? Are these the files you are looking for? The log files? Is that the dump file you are talking about?

     

    (And if you see websites of nude women... please do not jump to conclusions i was only studying the female anatomy cause the crazy media wants to say that females can be men if they want to so i was just studying to find out for myself to see if women can actually be men and you will not see me researching men anatomy cause i can just simply look in the mirror to see if i have the same body parts as them so no research on men are done so yeah..)

    (just giving you a heads up)

     

    (you know what? i would like to know what it actually "is" that you "can" actually see when i give you my log haha..)

    Are you now going to be able to get my history and tabs back for me with these logs? 30 july 2023 would be the best for me cause 1 august is when it crashed i think..

    20230802.log 20230803.log 20230804.log mxservice.log

    • Like 1
  3. 19 minutes ago, BenReiley said:

    No, not the ones attached the ones i put in the picture is what i am talking about and no the history did not recover nor restore itself all my tabs are gone since the crash... and i have not been able to get my history back neither...

    Screenshot (5926).jpg

    My history also is gone how can i get that back.. the entire history is just vanished, why cant there be a simple folder where this is all stored?

    • Like 1
  4. 9 hours ago, BugSir009 said:

    Hi BenReiley, could you download and install the latest V7.1.6.1000 version and see if your history records are restore in there? As for the left and right arrows for tab searching, are you referring to the one as attached?

    image.png

    No, not the ones attached the ones i put in the picture is what i am talking about and no the history did not recover nor restore itself all my tabs are gone since the crash... and i have not been able to get my history back neither...

    Screenshot (5926).jpg

    • Like 1
  5. Hello.. sorry to bother anyone but my entire maxthon crashed and now everything is reset and i can not get my hundreds of tabs back... how can i get them back? Do i have a folder in my pc that has all the old files of the history there?

    • Like 1
  6. On 7/23/2023 at 5:24 PM, Mhzayer said:

    Have you checked tab settings
    tabsettings.png.94bc0abf1b4ad3cf5d37d7b6722d9045.png

    Oke something bad happened i went back to installing the older version of maxthon to avoid this irritating new tab thing and now all my history is gone how can i get it back? My last sessions etc. Everything i worked for for months all my history is gone how do i get it back..? 

    • Like 1
  7. On 7/23/2023 at 5:24 PM, Mhzayer said:

    Have you checked tab settings
    tabsettings.png.94bc0abf1b4ad3cf5d37d7b6722d9045.png

    Oooh thank you.. hmmm? This is very irritating i do not want it like this i want the arrows so i can speed through them without having to search like im looking for something... ...but thank you for pointing it out...

    • Like 1
  8. On 7/4/2023 at 4:56 AM, BugSir009 said:

    Hi BenReiley, golds can be exchange for virtual items and services which will be made available once ready. You will be able to accumulate more golds by checking-in daily under the New Tab page. Diamonds is another form of virtual currency which you could purchase online with no expiration date. You may refer to the following page for more details: https://www.maxthon.com/en/docs/gold/

    Thank you very very very much for your explanation haha.. good day..

    On 7/4/2023 at 4:56 AM, BugSir009 said:

    Hi BenReiley, golds can be exchange for virtual items and services which will be made available once ready. You will be able to accumulate more golds by checking-in daily under the New Tab page. Diamonds is another form of virtual currency which you could purchase online with no expiration date. You may refer to the following page for more details: https://www.maxthon.com/en/docs/gold/

    So? Where can i buy stuff? I dont see anything that i can buy.. What can i buy? Can i see what is in store for me to buy?

    • Like 1
  9. Hello can someone help me please.. the arrows on the top of the browser are gone can someone tell me what i should do to get them back? I can not scroll through the tabs fast anymore i have to do it manually with my mouse scroller now...

    Screenshot (5926).png

    • Like 1
  10. Hello can i ask something i updated my browser recently a few days ago and now i found this what is it and what can i do with it can i get money or something? Just asking..

    Am i going to get paid or do i need to pay and what can i do with this "gold and diamond" thingy on my maxthon browser

    Screenshot (5795).png

    • Like 1
  11. On 4/25/2022 at 9:12 AM, BugSir006 said:

    To find the log files, you could open the installation path, under the folder "User Data" >  "Log Files."

    MaxthonSnap20220425151158.png

    I deleted the log files and it did not crash this time here are the log files that i now have because it made two new one just now and yes the GPU is still going berserk.. only the other browser it did not make my GPU fans spin very hard and loud but in maxthon it does spin loud and hard...

     

    On 4/25/2022 at 9:12 AM, BugSir006 said:

    To find the log files, you could open the installation path, under the folder "User Data" >  "Log Files."

    MaxthonSnap20220425151158.png

    I deleted the log files and it did not crash this time here are the log files that i now have because it made two new one just now and yes the GPU is still going berserk.. only the other browser it did not make my GPU fans spin very hard and loud but in maxthon it does spin loud and hard...

    On 4/25/2022 at 9:12 AM, BugSir006 said:

    To find the log files, you could open the installation path, under the folder "User Data" >  "Log Files."

    MaxthonSnap20220425151158.png

    I deleted the log files and it did not crash this time here are the log files that i now have because it made two new one just now and yes the GPU is still going berserk.. only the other browser it did not make my GPU fans spin very hard and loud but in maxthon it does spin loud and hard...

     

    • Like 1
  12. On 4/22/2022 at 12:19 PM, BugSir006 said:

    Hi BenReiley, please delete the log files, try the crash issue in this new test version, then send the new log file to me. Thank you! 

    Download link: https://drive.google.com/file/d/1c2dz5FF4JmG5C_b_hik7DOjpnwoeKvZe/view?usp=sharing

    Maxthon Snap20220422181832.png

    Hello good day.. i was online this morning but had to go to work but now i am home after hanging with the friends after work but yeah.. can you tell me where to find the "log files" in order for me to delete them and then try login on again

  13. 3 hours ago, BugSir006 said:

    Please download this test version to try the tab crash ang video GPU issues.

    https://drive.google.com/file/d/19h7iHqIly57sgbUwMwWbwuHThF-k5y6G/view?usp=sharing

    I tried this one just a few minutes ago and it crashes when i log in but when i go to the video/streaming websites it does not make my GPU spin anymore but it does make my GPU spin when i start the browser for the first time but after that it is silent.. but i will need to do some more testing cause i think i need an entire day.. i just looked at it for a few minutes cause i have to get ready to leave soon... but tonight i can test it more and see if my GPU spins at all when i go to the video/streaming websites...

  14. On 11/17/2020 at 3:46 AM, BugSir006 said:

    When you encounter a crash, if it can be reproduced by some specific steps:

     

    Then,

    It is highly appreciated that if you can tell us :

    • the specific steps that cause the crash;
    • The browser version you are using;
    • provide us the crash data

     

    Ps:  Two methods to get your crash data: 

    1. You can press "Win + R" keyboard > run "%appdata%" and press the keyboard "Enter" > go back to the folder "AppData" > open the folder "Local" > find the folder "Maxthon" > open the folder "Application" > "User Data" > "Crashpad" > "reports" > compress this folder and send it to us. 
    2. You can also find it directly from the following path: C:\Users\#Your User Name#\AppData\Local\Maxthon\Application\User Data\Crashpad\reports. The whole complete reports folder will be highly appreciated instead of only certain .txt document in it. 

                                                       Dingtalk_20201117104820.jpg

    Oke... so? i just put it here then? But WAIT are you and everybody else going to be able to see my internet history? HAHAHAH.. cause i was "coincidently" doing some nude female searching BUT ONLY for research purposes.. I wanted to know about "the nude female anatomy" for a self proclaimed science project and expending my knowledge on how the female body works and what would happen if they encounter "cylinder shaped foreign objects" like how a lion reacts in the wild to its prey... will you be able to see that?

    If you will then i do not think it would be very smart for me to send you my crash data cause you "might" cause me to fail my "science project test for school" (job school-ish thingy i have going on in my life)... and i dont want to get an F in my class... so? will you be able to see my history or the tabs i have opened? (smile)

    • Haha 1