BugMiss006
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Status Replies posted by BugMiss006
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I saw the screen shot of your maxthon favorite recovery page, there is only a one backup and it's new.
well, if you want syn your favorite and make backup, you need to log in your Maxthon account, in every time you using the browser.
After you log in your account, maxthon will automatically make backup and syn data into cloud.
If not, the data can't be syned into cloud.
Did you often log in your account?
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I just know that they will improve this problem in MX5...but, don't tell others. All of things about MX5 don't be allowed to public. I only told you. I feel...maybe this news can let you feel better.
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I saw the screen shot of your maxthon favorite recovery page, there is only a one backup and it's new.
well, if you want syn your favorite and make backup, you need to log in your Maxthon account, in every time you using the browser.
After you log in your account, maxthon will automatically make backup and syn data into cloud.
If not, the data can't be syned into cloud.
Did you often log in your account?
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Oh, so sad...now seems no method can get it again without past login. But I will keep trying to research other solutions and discuss with technical staff.
I also wanna say sorry. This's our fault. need more notification shown in browser and ensure user know it. I will let them so this ASAP.
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Hi, Mo88
I saw you post a topic about " when I try to login your mother's account in Maxthon keeps saying that her email or password is incorrect."
Occasionally, some new accounts will have this kind of problem. Could you give me your mother Maxthon account UID? I can help you to solve this problem. Thanks~
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It has been fixed. Please have a try and let me know the result~ Thanks~
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Hi, Mo88
I saw you post a topic about " when I try to login your mother's account in Maxthon keeps saying that her email or password is incorrect."
Occasionally, some new accounts will have this kind of problem. Could you give me your mother Maxthon account UID? I can help you to solve this problem. Thanks~
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got it ~ we will fix it asap~
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Hi, Mo88
I saw you post a topic about " when I try to login your mother's account in Maxthon keeps saying that her email or password is incorrect."
Occasionally, some new accounts will have this kind of problem. Could you give me your mother Maxthon account UID? I can help you to solve this problem. Thanks~
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Hi Mo88
did you try login it on http://my.maxthon.com/login.html ?
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hi, Astral~
about the problem of:
I've tried to change real name, password to only numbers and letter and avatar, in the case of something happened there, but still no effect.
Maybe your problem caused by other reason.
Could you give me your User ID? and we can check its status and test it.~ thanks for your help to find the reason.
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So happy~That's my pleasure~
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hi, Astral~
about the problem of:
I've tried to change real name, password to only numbers and letter and avatar, in the case of something happened there, but still no effect.
Maybe your problem caused by other reason.
Could you give me your User ID? and we can check its status and test it.~ thanks for your help to find the reason.
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Thanks, brother~
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