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General Product Support

We welcome you to use this area to seek and ask general issues on using the product. You can seek the existing solutions which are related to yours with filter tool first . Filter offers a variety of issue's type, you can choose one item in scroll list. Or just add a new issue, our moderators will help you with it as soon as possible.

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223 bugs in this category
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1. .ppt files do not open
  By Lazykot, August 15, 2016
  
  winpc issue
  - 2 comments
  - 2,847 views
  - Comment by BugMiss006
  - August 26, 2016
2. Adblock Plus stopped blocking Facebook "Home" Ads
  
  By Niglelops, August 15, 2016
  - 3 comments
  - 2,996 views
  - Comment by BugMiss006
  - August 16, 2016
3. Maxthon browser blackberry 10 version why not?
  
  By eserdincc, August 23, 2016
  - 5 comments
  - 2,713 views
  - Comment by BugSir006
  - August 24, 2016
4. v4.9.3.1000 heavy GPU use, can I disable hardware acceleration?
  By Yawg, August 24, 2016
  
  winpc followup
  - 1 comment
  - 2,586 views
  - Comment by BugSir006
  - August 25, 2016
5. about:blank error when logged in
  
  By skan2564126, August 25, 2016
  - 7 comments
  - 4,691 views
  - Comment by BugMiss006
  - October 9, 2016
6. [running v4.4.8.200] pages keep reloading and crashing after opening
  
  By vlvlvl, August 26, 2016
  - 7 comments
  - 3,711 views
  - Comment by 7twenty
  - September 4, 2016
7. questions about functionality
  
  By MartinM, August 30, 2016
  - 6 comments
  - 3,734 views
  - Comment by MartinM
  - September 2, 2016
8. FB Live Feed
  
  By BGFun, September 1, 2016
  - 2 comments
  - 2,995 views
  - Comment by BugMiss006
  - September 2, 2016
9. v4.9.3.200 CRASHING when multiple sites open
  
  By 22518361, September 2, 2016
  - 7 comments
  - 4,422 views
  - Comment by 7twenty
  - September 7, 2016
10. Outlook Mail scroll bar not working
  
  Solved
  
  By Arend, September 2, 2016
  - 7 comments
  - 7,723 views
  - Comment by BugMiss006
  - September 7, 2016
11. Address Bar Missing on QuickAccess
  
  By Secret-HQ, September 4, 2016
  - 1 comment
  - 2,727 views
  - Comment by BugSir005
  - September 4, 2016
12. I want to retrieve hidden Maxthon history
  
  By conceptualclarity, September 8, 2016
  - 16 comments
  - 11,462 views
  - Comment by conceptualclarity
  - October 3, 2016
13. MX5 Translate tool - redirects to .cn site (Chinese)
  
  By Honza K., September 8, 2016
  - 1 comment
  - 2,489 views
  - Comment by BugSir006
  - September 9, 2016
14. Genuine Maxthon Portable Doesn't Work On PAC Platform
  
  By Chim, September 9, 2016
  - 1 comment
  - 2,532 views
  - Comment by BugMiss006
  - September 19, 2016
15. Drag-drop label in Gmail causes a new page tab
  
  By scottchu.tw, September 10, 2016
  - 1 comment
  - 2,482 views
  - Comment by BugMiss006
  - September 12, 2016
16. Problems with running a program
  
  By ernie4276849, September 11, 2016
  - 2 comments
  - 2,462 views
  - Comment by -ody-
  - September 11, 2016
17. My Maxthon is no longer collecting website icons
  
  Solved
  
  By conceptualclarity, September 14, 2016
  - 3 comments
  - 3,194 views
  - Comment by BugMiss006
  - September 16, 2016
18. Screen captcha Bot
  
  By Kinnyr901, September 16, 2016
  - 5 comments
  - 4,330 views
  - Comment by BugMiss006
  - September 20, 2016
19. Blank Web Notification windows
  
  By cadcoke5x, September 19, 2016
  - 4 comments
  - 3,188 views
  - Comment by BugMiss006
  - September 26, 2016
20. Speed dial opened as blank in 4.4.x
  
  By Rainman, September 20, 2016
  - 14 comments
  - 5,783 views
  - Comment by Rainman
  - October 5, 2016
21. Maxthon Disconnects
  
  By Kinnyr901, September 21, 2016
  - 7 comments
  - 4,006 views
  - Comment by BugMiss006
  - September 30, 2016
22. Embedde video and linked Audio playing in Ultra/Retro modes
  
  Solved
  
  By Shlomo Blumberg, September 21, 2016
  - 6 comments
  - 3,352 views
  - Comment by BugMiss006
  - September 23, 2016
23. Maxthon crached when printing a web-page as a picture 1 2
  
  By Shlomo Blumberg, September 22, 2016
  - 30 comments
  - 11,878 views
  - Comment by Shlomo Blumberg
  - November 2, 2016
24. Bug with not showing some icons in new Mx 4.9 beta
  
  By suphamster, September 25, 2016
  - 2 comments
  - 2,614 views
  - Comment by PHYR
  - September 26, 2016
25. Gmail Account Login Issue
  
  By shaileshbc@gmail.com, September 26, 2016
  - 2 comments
  - 3,586 views
  - Comment by BugMiss006
  - September 27, 2016
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Pending = We are still working on this report.

Solved = The issue has been fixed and the resolution will be available in the recent version.

Closed = Feedback or opinion better posted on our forum for discussion.
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