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General Product Support

We welcome you to use this area to seek and ask general issues on using the product. You can seek the existing solutions which are related to yours with filter tool first . Filter offers a variety of issue's type, you can choose one item in scroll list. Or just add a new issue, our moderators will help you with it as soon as possible.

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223 bugs in this category
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1. Various bugs, MX crashing a lot.
  
  Solved
  
  By J-Hi, June 23, 2016
  - 4 comments
  - 2,132 views
  - Comment by BugSir006
  - June 23, 2016
2. Favorites Manager shows zero favorites 1 2
  
  Solved
  
  By Jrel, June 22, 2016
  - 31 comments
  - 24,894 views
  - Comment by 7twenty
  - March 7, 2017
3. Restoring History Database--Help Needed
  
  By conceptualclarity, June 22, 2016
  - 6 comments
  - 4,017 views
  - Comment by BugMiss006
  - June 25, 2016
4. POP UP Video window of netflix
  
  By EddyFicio, June 21, 2016
  - 2 comments
  - 2,122 views
  - Comment by BugMiss006
  - August 25, 2016
5. Lost favorites
  
  Solved
  
  By Blinderson, June 21, 2016
  - 4 comments
  - 2,199 views
  - Comment by BugSir006
  - June 22, 2016
6. can not open amazon help website in speed mode
  
  By zzxxhhzxh, June 20, 2016
  - 4 comments
  - 2,043 views
  - Comment by BugMiss006
  - June 21, 2016
7. Can not install Maxthon in Ubuntu 16.04
  
  Solved
  
  By Mc_Ramy13, June 20, 2016
  - 1 comment
  - 4,176 views
  - Comment by BugMiss006
  - June 21, 2016
8. maxthon mobile and QA
  
  By -ody-, June 20, 2016
  - 1 comment
  - 1,533 views
  - Comment by BugMiss006
  - June 20, 2016
9. Default Browser Advantages?
  
  Solved
  
  By Chim, June 20, 2016
  - 7 comments
  - 2,390 views
  - Comment by BugSir006
  - June 20, 2016
10. YouTube full-screen video playback bad
  
  Solved
  
  By Perplexer, June 19, 2016
  - 9 comments
  - 5,424 views
  - Comment by BugMiss006
  - June 26, 2016
11. Problems with saving History
  
  Solved
  
  By Niglelops, June 18, 2016
  - 3 comments
  - 1,695 views
  - Comment by BugSir006
  - June 21, 2016
12. Cannot rate on IMDB - Maxthon 4.9.3.1000
  
  By Perplexer, June 17, 2016
  - 7 comments
  - 5,655 views
  - Comment by BugSir006
  - February 15, 2017
13. Quick access not loading
  
  Solved
  
  By AlkemicVixen, June 17, 2016
  - 4 comments
  - 2,870 views
  - Comment by BugMiss006
  - July 15, 2016
14. Maxthon 4.9.3.1000 won't install in custom location
  
  Solved
  
  By Perplexer, June 16, 2016
  - 2 comments
  - 2,192 views
  - Comment by BugSir006
  - June 26, 2016
15. Gmail tabs
  
  By 30812017, June 15, 2016
  - 2 comments
  - 1,967 views
  - Comment by BugMiss006
  - August 25, 2016
16. Hitbox player won play streams
  
  By roguelike, June 15, 2016
  - 6 comments
  - 3,263 views
  - Comment by roguelike
  - June 16, 2016
17. did not receive email from maxthon on my account
  
  By Tsubaki1892, June 15, 2016
  - 1 comment
  - 1,158 views
  - Comment by BugSir006
  - June 15, 2016
18. Problem with Device Management
  
  By Trettio, June 15, 2016
  - 2 comments
  - 1,701 views
  - Comment by BugMiss006
  - August 25, 2016
19. Videos with problems to load
  
  By Tchunai Brasil, June 15, 2016
  - 4 comments
  - 2,044 views
  - Comment by BugMiss006
  - June 15, 2016
20. 4.9.3.1000 Incorrect Account or Password
  
  By Hande Yener, June 14, 2016
  - 5 comments
  - 2,803 views
  - Comment by BugMiss006
  - August 26, 2016
21. Is it possible to get actual screenshot for yahoo or youtube in speed-dial?
  
  Solved
  
  By scottchu.tw, June 14, 2016
  - 6 comments
  - 2,724 views
  - Comment by BugMiss006
  - July 15, 2016
22. update June 13
  
  By LumoWa, June 14, 2016
  - 5 comments
  - 2,407 views
  - Comment by BugSir005
  - August 24, 2016
23. Problem with interger textboxes and numpad ,
  
  By Goodfoo, June 14, 2016
  - 1 comment
  - 1,587 views
  - Comment by BugMiss006
  - August 24, 2016
24. can't delete history entries - help
  
  By skln, June 14, 2016
  - 5 comments
  - 2,366 views
  - Comment by BugMiss006
  - July 18, 2016
25. Individual Volume Tab Control Gone
  
  By Mopar396, June 14, 2016
  - 0 comments
  - 1,330 views
  - Added by Mopar396
  - June 14, 2016
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Followers 1

Pending = We are still working on this report.

Solved = The issue has been fixed and the resolution will be available in the recent version.

Closed = Feedback or opinion better posted on our forum for discussion.
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